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Review the status of an order
Click Review Your Order Status on the front page of the purchaser store.
  • You can also check the status of orders at www.apple.com/orderstatus.
Enter the appropriate search criteria (date range, order number, or proposal number) and click View Orders.
  • Your Customer Number is required to view orders.
Click the arrow button next to any order in the list to see details.
Click the tracking number to check the shipper's information.
You will be taken to the shipper's web site. If the site indicates that the package has been delivered, you can request signature proof of delivery.
Copy the tracking number (1) and ship date (2) from this page, and click the Signature Proof link (3).
On the Request Signature Proof of Delivery screen, enter the tracking number (1) and ship date (2).
Click Online Letter (printable) (3), then click Continue (4).
  • If there is a signature for proof of delivery, you will see a form with the signature information on it.
Print a copy of this form for your records.