Customer Reviews and Ratings

2.0 out of 5 stars

Based on 556 reviews

  • 5.0 out of 5 stars

    Best Cable I've ever connected

    • Written by from Capitola

    0 of 1 people found this useful

    Solid sturdy cable that doesn't have any speed or connectivity issues.

    Was this useful? Best Cable I've ever connected

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  • 1.0 out of 5 stars

    Terrible

    • Written by from Cheney

    1 of 1 people found this useful

    In the past few months I bout two of these and they both broke in less than a month of purchasing them. And both broke in the exact same spot. The wire inside the cable severed it self right behind the lightning connector. I demand a refund and a new design for this product.

  • 1.0 out of 5 stars

    Apple needs to respond to this issue

    • Written by from Newtown

    1 of 1 people found this useful

    On my 4th, yes, 4th cable in less than a year. With the number of consistent complaints posted here there needs to be refunds or replacements. Consumers are reporting a mechanical failure with this cord and all of us can not be abusing the equipment. A car that continually breaks down is recalled.

    Part of Apple's past success has been based on extremely loyal customers. Apple needs to provide a response to this issue.

    Was this useful? Apple needs to respond to this issue

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  • 1.0 out of 5 stars

    Horrible broken cord

    • Written by from New York

    As described below this cord breaks way too easily. I cannot believe apple is not issuing replacements considering how many of them are breaking. My old iPhone cord never broke.

  • 1.0 out of 5 stars

    Cables don't last a couple months!

    • Written by from Beachwood

    Despite paying top dollar for Apple products, 3 out of 3 original equipment cables (two iTouch 5 & one iPhone 5) are broken within months. Where is the factory recall on these?!

    Was this useful? Cables don't last a couple months!

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  • 1.0 out of 5 stars

    HEO NO! HORRIBLE!! -__________-

    • Written by from Chicago

    1 of 1 people found this useful

    Alright this is my 4th charger. I just got 2 days ago. All of the sudden it stopped working just like the rest of the other 5 chargers i have boughten for my ipod. THIS IS STUPID! Apple makes the charger look cool and futuristic or watever but the quality of the charger is poor. VERY POOR.
    Dear Apple,
    If you see all these negative comments. Why dont you do something about it. Make a new charger that is actually durable. Use new materials.. Do something !!!!

    Was this useful? HEO NO! HORRIBLE!! -__________-

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  • 1.0 out of 5 stars

    The Cord Is AWFUL!!!

    • Written by from Gulfport

    1 of 1 people found this useful

    I have had my IPAD (Gen4) for 5 months and I've gone through TWO CORDS! Apple needs to make improvements to the Lightening/Thunder ASAP! This is ridiculous! My second cord only lasted a week! SMH...

  • 1.0 out of 5 stars

    Horrible.

    • Written by from Bellaire

    1 of 1 people found this useful

    It's way too short, plus I've only had it for almost six months and it's broken. I keep it safe and take good care of it and then in one day it just *BAM* dies on me. So now I've bought a $2 one from china instead. That will probably last just as long. And it's three times longer in length. Get it together, Apple.

  • 1.0 out of 5 stars

    The connector at the iphone side wire breaks too EZ!

    • Written by from princeton jct.

    1 of 1 people found this useful

    I been through 5 of these things already! ALWAYS the connector on the iphone side that tiny wires get loose n breaks! Thus your phone can't sync & charge anymore! NO QUALITY!! Apple better fix it or make it wirelss charge or something! Really mad about it! I decided now to buy & return on them & they its defective!..HAha

    Was this useful? The connector at the iphone side wire breaks too EZ!

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  • 1.0 out of 5 stars

    Awful!!!!!

    • Written by from El Monte

    1 of 1 people found this useful

    I've only had the iPad mini for 3 weeks and the charger already stopped working!!!!! Not to mention my iPhone 5 chargers, I've already went through atleast 2 chargers within 3 months !!!!! This is so inconvenient and getting pricey. These chargers stop working right away. I'm even afraid to touch or move the cord thinking I might mess it up or something. THIS CHARGER IS THE WORST!

  • 1.0 out of 5 stars

    Junk - don't buy

    • Written by from Irwin

    2 of 2 people found this useful

    Apple should be be ashamed of the product quality. Cable breaks at a stress point at the transition to the lightning connector. Two cables broken in 4 months. If this were an auto company there would be a forced product recall. Come on Apple. Get rid of some marketers and hire a few competent engineers. You should make good on this and provide refunds to all purchasers.

  • 2.0 out of 5 stars

    Nope.

    • Written by from Calgary

    1 of 1 people found this useful

    The cable worked fine for the first few months I've had it, but I only have one, and I've been shoving it in bags and backpacks and suitcases, and it hasn't held together. The wires inside seem to be broken because when I plug it in, my iPod remains dead and it doesn't charge. I was hoping for something a bit sturdier but now it looks like I'll be without music until I can get a replacement.

  • 1.0 out of 5 stars

    Charging you're phone from a Mac

    • Written by from Georgetown

    Ive bought this charger twice now and they work for a week then i get a "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" warning. I always charge my phone using my macbook Air.

    Was this useful? Charging you're phone from a Mac

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  • 4.0 out of 5 stars

    Quality?

    • Written by from Houston

    As others have said, the lightning cable is really great and very convenient. However, it seems that the charger didn't last as long as expected.. In less than half a year, my cable doesn't work anymore, for the wires are broken. I'd rather give this one a 3.5, but oh well. Nothing we can do about it, but buy another one. Props to Apple for the new design, though.

  • 1.0 out of 5 stars

    The cord is terrible

    • Written by from Dayton

    1 of 1 people found this useful

    i got an ipod 5 in late january or early febuary. as soon as i got th ipod my cord didnt seem to be working right since then i have had to get two new cords. i wish i never got the ipod 5 because i cant use it if it doesnt charge! I have had 3 charging cords all which broke in less than five months!!!

  • 1.0 out of 5 stars

    Worst thing ever to be sold

    • Written by from Lexington

    3 of 4 people found this useful

    I've had my iPod 5 generation since February and I've already been through 2 chargers. The second one I've only had for 3 weeks. This is ridiculous. If my next charger doesn't last longer than a month you can forget about me ever buying an apple product again!

    Was this useful? Worst thing ever to be sold

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  • 2.0 out of 5 stars

    Gone through 2 in six months

    • Written by from port saint lucie

    4 of 4 people found this useful

    At first the cable is amazing it charges very quickly but within a couple months the thing breaks I have had 2 within the last six months and I have never had this problem with the 30 pin cable apple this is a problem that you need to fix

    Was this useful? Gone through 2 in six months

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  • 1.0 out of 5 stars

    Apple... REALLY?

    • Written by from Coral Springs

    3 of 3 people found this useful

    Too short.
    Too expensive.
    Too weak!

    I am in disbelief that Apple cannot design a more durable cable. If you're going to charge so much, make it strong and long. For the durability provided I feel cheated.

  • 2.0 out of 5 stars

    Could be Hazardous for High Users

    • Written by

    1 of 1 people found this useful

    New tablet, just under 6 months with USB lightning cable, and my son and I were electrocuted. Nothing major,but the insulation just below the reinforced 8 pin had worn a pin hole. He came to me and said, "It won't charge and it stung me a little bit". I am an idiot and got a slight shock too. The cable is worth 20 bucks, so I wanted to see what was going on inside the cord.The inside of the insulation looked browned right near the pinhole that we got shocked from. A red wire was coming lose closer to the 8 pin adapter. My daughters tablet is looking similar. Its scrunching just before the reinforced part prior to the 8 pin. I'm not a trained fire marshal, but I'm tossing her 6 month old cord also. Both kids paid a large portion of the purchase price, and they have treated the tablets very well. They can only use them in the family room, so we have seen 99% of the usage of this product.
    The cable has to be in the device when the battery is low. This creates a problem due to the light weight soft outer sleeve part of the cable. I think its when they are lying on a sofa and charging.The cable needs to be reinforced further out from the pin, or an entire heavy duty cable needs to be made.
    I gave it 2 stars, because we are heavy users. These problems may not occur in light usage that does not deplete the battery. We are however, very disappointed with the quality and possible safety of the chord for heavy usage. I will not buy a cheap knock off, and want other heavy users, to be aware of a possible hazard.

    Was this useful? Could be Hazardous for High Users

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  • 1.0 out of 5 stars

    Way too short!

    • Written by from Tempe

    1 of 1 people found this useful

    This may be fine for just charging or syncing, but not long enough to use in bed. I like to read myself to sleep, but many hotel rooms do not have an outlet this close. Am being forced to buy an after-market 6' foot, but would prefer to buy apple -- if they just offered a 6' option!