Customer Reviews and Ratings

3.0 out of 5 stars

Based on 139 reviews

  • 1.0 out of 5 stars

    Painfully slow

    • Written by from Las Vegas

    33 of 67 people found this useful

    This is the slowest DVD drive I've experienced in ten years. When installing software from DVD, it takes between 2-3 hours per DVD, regardless of the software I'm installing. I'm now looking at a 10 DVD software install which will likely take over 24 hours. Overpriced, extremely underpowered, and very disappointing.

  • 4.0 out of 5 stars

    Does exactly what you ask of it

    • Written by from Grand Rapids

    32 of 60 people found this useful

    It just works and looks good doing it.

    Was this useful? Does exactly what you ask of it

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  • 5.0 out of 5 stars

    Best match for the late 2012 iMac

    • Written by from Albuquerque

    48 of 54 people found this useful

    After first installing (plugging in the USB) it din't do anything and would not accept a CD. So I unplugged and reinserted again - this time it took and I heard the little drive come to life. Make sure the USB is firmly inserted.

    Thereafter I burned my first CD. Opened up iTunes, created a New Playlist, selected Burn to Disc and then printed a jewel case that's pretty cool without having to do anything other than select Print/To Jewel Case or something like that.

    Just insert a CD and iTunes opens and asks if you want to add to the Library. What could be easier?

    The product is aluminum on it's upper side and plastic underneath. It has a large round non-skid pad that works perfect on the foot of the iMac. You push the CD in almost all the way and then it inserts it super fast automatically. Eject using several different ways from the screen.

    Meets all of my needs.

    Was this useful? Best match for the late 2012 iMac

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  • 1.0 out of 5 stars

    Problematic Right Out of the Box

    • Written by from Hammonton

    71 of 101 people found this useful

    I bought my external SuperDrive last week and cracked it open today to rip audiobook CDs into my iTunes library. Much to my great aggravation, this "Super"drive couldn't rip CDs until each disc was re-inserted multiple times and/or I repeatedly plugged/unplugged the USB connection on the drive. Through most of my adult life I've been such a huge proponent of Apple products and have owned multiple computers/iMacs/MacBooks over the years (along with multiple variants of iPods, iPhones, Time Capsules, etc). So for an Apple product to not work properly out of the box is both surprising and, based on my prior history with their products, entirely disappointing. This review is based on the drive I currently have on hand. I will return this POS tomorrow and see what happens. If so, I will write a new review. But for now, if I could give this thing a zero stars I would.

    Was this useful? Problematic Right Out of the Box

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  • 5.0 out of 5 stars

    MacBook Air - Worked Great

    • Written by from Duncan

    21 of 29 people found this useful

    This worked perfect and I absolutely had no trouble with it. Great buy!!!!

    Was this useful? MacBook Air - Worked Great

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  • 1.0 out of 5 stars

    A Poor Excuse

    • Written by from Oakland Park

    50 of 71 people found this useful

    Unit comes nicely packaged and looks like it would be a quality Apple product. Alas upon close inspection the unit is flimsy and the cord is not at all designed for portability. After just over 3 months the unit bit the dust and won't even turn on.

  • 4.0 out of 5 stars

    Only works for DVDs and CDs

    • Written by from peabody

    43 of 64 people found this useful

    I was disappointed the drive wasn't capable of bluray technology. I'm a long time pc user, my last pc had bluray 5 years ago, this is my first Mac. That's why I gave it 4 stars. Other than that, it works good and the size is great, and nice looking!

    Was this useful? Only works for DVDs and CDs

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  • 5.0 out of 5 stars

    Very nice

    • Written by from Chardon

    16 of 19 people found this useful

    Small, light, solidly built and works like a champ. My 2013 15" MacBook Pro with Retina display needed an optical drive, and this fits the bill perfectly! A good value as well!

  • 5.0 out of 5 stars

    Excellent

    • Written by from TYLER

    13 of 17 people found this useful

    This device gets such a bad rap, it works in a particular way and works well once you get a feel for it.

    It is just like the 8x Superdrive in the non-retnia MBP, which is why I purchased it for my MBPr. I had a few growing pains with this maybe the first 2-3 uses, BUT I got it down and I feel like it is a quality product to pair with my MBPr.

  • 5.0 out of 5 stars

    Works great with 2013 Mac Mini

    • Written by from Allen Park

    25 of 33 people found this useful

    I bought this with my new Mac Mini since I still burn and use CD/DVDs. It's quick, quiet and fast. Not a bad value, actually. Nice metal enclosure to match my Mini.

    Was this useful? Works great with 2013 Mac Mini

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  • 2.0 out of 5 stars

    only plays some dvds

    • Written by from gravenhurst

    43 of 52 people found this useful

    Not sure quite why but only some of my DVDs work with this drive. Plays software fine but when it comes to DVDs that is a new story. It is quite annoying as a student teacher who is trying to use educational material that i payed good money for and it doesn't work. Can't use my optical drive to play the material I want to use. My DVDs work on my old DVD player fine and in my PlayStation and also checked for scratches. So if you are using this to watch movies off of, don't bother because i fine only some of my movies work.

  • 5.0 out of 5 stars

    Great Product

    • Written by from Guelph

    10 of 30 people found this useful

    This drive is fantastic fast quite reliable and cheap only problem I found is it wont play XBOX 360 games come on people this is a dvd drive not blu-ray it not hard to figure out how to use really easy and if you can't figure it out then sell all your apple products. way to go apple just another great product

  • 5.0 out of 5 stars

    So Far So Good

    • Written by from Pansey

    15 of 18 people found this useful

    I've only used it a few times but so far it does what it is supposed to do. It's quiet and fast.

  • 5.0 out of 5 stars

    Most of These "Reviews" Have Problems

    • Written by from Swan River

    351 of 371 people found this useful

    Excepting those who legitimately had a defective superdrive, many of the reviews here are very inaccurate, misinformed, and misleading to prospective customers. In my research as someone who was changing from a PC to the newest iMac, I found many of these reviews incredibly frustrating. The best review I read that had great advice and common sense was this one:

    (QUOTE) - The drive works perfectly as described.
    My response to others are as follows:

    1) It is a DVD drive, not a Blue Ray drive. No DVD players can play Blue Ray, though Blue Ray can play both. The reason that Apple does not have a Blue Ray option is due to rights ownership. Don't blame Apple, blame Sony.

    2) Ejecting a CD/DVD on a MAC is different than on a Windows box. Try clicking the eject button on your top bar in OSX, if it is not there, right click on the drive's icon on your desktop and then click on "Eject". Don't blame Apple for your lack of understanding on how to use their products.
    (UNQUOTE)

    Be informed before giving a review that will mislead others. I plugged this in, ripped my cds like crazy (quiet AND fast!) and it's been fantastic. I have it sitting FLAT on the 'foot' of my iMac where it coordinates perfectly. I use the eject button on the top right of my Apple wireless keyboard, though you can also do it on screen.

    I have absolutely no complaints about this product, but I definitely do have complaints about some of the reviews. Accuracy is important when doing a review. Thank=you.

    Was this useful? Most of These "Reviews" Have Problems

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  • 5.0 out of 5 stars

    Working with no problems

    • Written by from Crowthorne

    48 of 52 people found this useful

    I have Just purchased this drive for my very first iMac. Plugged it in, stuck in a blank dvd and stuck some pictures on it just to test it out. No software updating and the eject button on my keyboard worked as it should.
    Very happy camper and it looks nice stat on my desk too.

  • 4.0 out of 5 stars

    Great accessory, wish it had Thunderbolt

    • Written by from Dallas

    22 of 31 people found this useful

    Thunderbolt has been out since 2011, so why does this drive not do Thunderbolt, or USB 3? Also, it's high time that Apple made this thing work with more than just Macs without an optical drive. What's up with that? For all of the people who come here to bash this product, and complain about it not working, why don't you contact AppleCare instead of complaining? Bad reviews are fine, but don't you think you should get help before writing the bad review? Perhaps you just got a lemon, or maybe you're doing something wrong? I've used this drive a lot, and it has always performed well. I would rate it with 5 stars if it had more current I/O.

    Was this useful? Great accessory, wish it had Thunderbolt

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  • 1.0 out of 5 stars

    "Super"?... How about a Regular that works?

    • Written by from Torrance

    31 of 73 people found this useful

    After reading a number of 1- and 2-star reviews I was skeptical. I thought these people must be doing something wrong. I had just bought a new iMac (no DVD Drive anymore, folks) and decided to go against the grain and get a DVD drive after all (still, I wouldn't dare dreaming about a Blue Ray drive). So I went out and bought one. Little did I know I'd be writing a nice 1-star review in no time. The Super Hero was DOA from Santa Monica to Culver City or about 10 miles. I couldn't believe that under a labyrinth of ribbons and complicated shiny cellophane contraptions there lay a piece of dead junk at the bottom of its modernistic white coffin. Talk about pretentious! To make double sure my machines were in order I plugged it to both my iMac and my MBP. Da Supa Jive was neither seen by any of them nor would it accept a DVD. I should have known better. When Apple says, "No DVD," it means it. Even if you go ahead and buy one. Tomorrow back in the car, 10 miles in, ten miles out, like I got nothing better to do. Oh, well. I hope it tilts the star-rating balance by a notch.

    Was this useful? "Super"?... How about a Regular that works?

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  • 1.0 out of 5 stars

    poor design and performance

    • Written by from Bainbridge Island

    38 of 63 people found this useful

    I bought a Macbook Air and the external USB "super" drive to import CD's and movies. It has not been super. The USB Superdrive will not eject my CD. This has been intermittent from the start but I could usually get the CD to eject by using Finder to display the drive and ejecting from there. It just grinds away and then reloads.

    Why isn't there an eject button on the drive itself? I don't want to take it apart just to get my disc out.

    I'll be pursuing a replacement under the warranty.

    Was this useful? poor design and performance

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  • 1.0 out of 5 stars

    Still cannot use superdrive

    • Written by from Groton

    30 of 50 people found this useful

    Followed directions to update software but it still does not recognize the drive nor will it accept a disk.

    Was this useful? Still cannot use superdrive

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  • 4.0 out of 5 stars

    Start-up detail

    • Written by from Emeryville

    20 of 23 people found this useful

    My late-2012 iMac (my first Apple computer) showed no signs of recognizing a new device when I followed the 4 line-long instructions to plug the Super-Drive into the USB. I opened up Finder/Devices/Remote Disc. No information. But upon pushing a CD into the device, it awoke and listed the CD in Finder/Devices. No big deal, I am just used to Windows.