• 2.0 out of 5 stars

    No Region Free DVD

    • Written by from Prescott

    This product works fine except that it is NOT region free.
    It will play any DVD and switch to different country codes if needed but only
    up to a total of 5 times. Then it will get stuck in the last region code and cannot be reset to play
    any other region.
    Useless when traveling to other countries since I had to buy (and haul) two of them.
    What is the point of a laptop if you cannot travel with it unless you haul and pay for a bunch of extra stuff?
    Apple simply said "sorry and nothing can be changed".

    More folks need to complain about this BS please !!

    439 of 563 people found this useful

  • 2.0 out of 5 stars

    Didn't last long

    • Written by from Walla Walla

    I only played about 30 DVDs on this before it died. Set aside about $3/DVD for its replacement.

    Since durability is the most important factor, two stars is all I can justify despite its typical Apple awesome appearance and minimalist design.

    311 of 359 people found this useful

  • 2.0 out of 5 stars

    MacBook Air Superdrive

    • Written by from Kuala Lumpur

    This device has several limitations, such as when i need to burn a long length of movie, the video couldn't completely capture and display in the DVD player. I''d used it for less than 50 times, and now it become faulty. Its the most incredible part.

    340 of 430 people found this useful

  • 2.0 out of 5 stars

    Deceptive Product description

    • Written by from Nelson

    The drive itself works fine, IF you have the correct computer. I purchased it for use with my Mac mini--which it claims to support. However, it only supports the NEWEST mac mini, the one with no internal optical drive. I spent 30 minutes online with an Apple support tech who tried hard to get my older Mac mini (which reads DVDs but can't write them) to work with the drive, which it recognized but would not use. Apparently no one told support about the new superdrive firmware that disables it when it detects ANY optical drive in a Mac mini.
    So if you're buying a NEW Mac mini, go ahead with this device. But DO NOT BELIEVE THE PRODUCT DESCRIPTION THAT SAYS IT WORKS WITH "THE MAC MINI"--it only works with SOME (i.e. new, optical-diskless) Mac minis.
    I've sometimes been upset at Apple design decisions (remember the Apple ///? The Macintosh Portable?) but this is the first time I've been burned by DECEPTIVE product descriptions.

    271 of 311 people found this useful

  • 2.0 out of 5 stars

    Not worth the money.

    • Written by from Soldotna

    I am a new Apple computer user, and I purchased a MacBook Air. I watch a lot of movies on my computer, and to play them, I purchased The USB Superdrive because I am a strong supporter of Apple products. This product did not live up to Apple quality. For movies, this device is extremely difficult to use. If the movie has a scratch on it, the entire computer will freeze and their is no easy way to eject the CD from the drive. Without a external eject button, it is hard to safely remove the disk. For the price, it's not worth the hassle.

    248 of 288 people found this useful

  • 2.0 out of 5 stars

    Good design but poor functionality

    • Written by from Norfolk

    Pros: looks nice, aluminum case (on the top), easy to setup and use.

    Cons: is only compatible with the Mac Mini, MB Air, MBP w/ Retina, has no eject button on the unit nor the ability to manually eject it so if it malfunctions you can kiss your CD/DVD goodbye, the cord is hardwired into the unit so that you can't replace it (so if the cord breaks so does the SuperDrive), the cord is also incredibly short making it a pain to use with the laptop on your lap or in a confined area, substitute external disc drives cost $10-$40 less.

    Overall: There are better alternatives with more functionality for less money. But... if you need to have everything Apple than this is your only choice.

    214 of 246 people found this useful

  • 2.0 out of 5 stars

    superDrive connection/ read

    • Written by from Delta

    with all the product enhancements in the computers and the need for speed.The lack of the usb 3.0 interface. Plus the overdue addition of read/write of BlueRay Discs

    287 of 396 people found this useful

  • 2.0 out of 5 stars

    Stuck after 20 uses

    • Written by from Petoskey

    My "superdrive" has eaten a music CD. It won't read and won't eject. I expected a lot more from an apple product!

    204 of 241 people found this useful

  • 2.0 out of 5 stars

    Functional, but by no means award winning

    • Written by from Houston

    Unless I am missing something, the superdrive requires a super close connection to the computer. I have 100 things that need to plug into my laptop via USB, and so I use hubs. But, the USB Superdrive will not function if plugged into a hub, even a powered one; not even a superpowered one.

    So, it works, but I lose the use of 50% of my usb ports when I use it, and 95% of my USB functionality.

    And, the cord is WAY too short. It's time to upgrade the unit to Thunderbolt and give it a daisy chain. If that costs too much, how about USB 3.0?

    In any case, functional, but by no means award winning.

    129 of 143 people found this useful

  • 2.0 out of 5 stars

    Needs Blu-Ray

    • Written by from Brampton

    It's convenient and necessary seeing that most macs are loosing optical drives but it's about time apple adds blu-ray support.

    155 of 210 people found this useful

  • 2.0 out of 5 stars

    Bad idea with the cable

    • Written by from Modesto

    It works good but what a bad idea with this cable sticking from the back of the unit.If you want to carry this unit be prepared that the cable will break .I already replaced one under warranty and after 2 months another broke down.

    98 of 104 people found this useful

  • 2.0 out of 5 stars

    Not Good For Apple

    • Written by from Dayton

    It seems to spit out about 50% to 60% of the DVDs and CDs. Some of the discs were brand new and the others were close to perfect. I bought a different, cheaper drive and haven't had a problem.

    105 of 121 people found this useful

  • 2.0 out of 5 stars

    Not recommended

    • Written by from Vancouver

    Very seldom ejects discs without having to pick the unit up and and turn it on edge. Fine apart from this. Not what I expect from Apple.

    84 of 101 people found this useful

  • 2.0 out of 5 stars

    only plays some dvds

    • Written by from gravenhurst

    Not sure quite why but only some of my DVDs work with this drive. Plays software fine but when it comes to DVDs that is a new story. It is quite annoying as a student teacher who is trying to use educational material that i payed good money for and it doesn't work. Can't use my optical drive to play the material I want to use. My DVDs work on my old DVD player fine and in my PlayStation and also checked for scratches. So if you are using this to watch movies off of, don't bother because i fine only some of my movies work.

    55 of 66 people found this useful

  • 2.0 out of 5 stars

    Not robust

    • Written by from N. Huntingdon

    My SuperDrive was unreliable within weeks of opening and died within a year. It's beautiful and portable but it shouldn't be that disposable.

    50 of 56 people found this useful

  • 2.0 out of 5 stars

    USB Superdrive

    • Written by from VIRGINIA BEACH

    As for use and function this is something that should be included in a budget desktop or mobil computer model. Removing the internal Superdrive while a nifty idea for is OK but for others not a great idea.

    I would have to agree with others in that the time to remove the internal card may have come for a mobil user who is after a very light mobil device, however there has been no reason to date to removing the Superdrive from the Mac Mini line. The current iMacs are advertised as sharing their internal Superdrive to the other Apple computers.

    As far as looks go the unit is your typical Apple form and design to match the remaining products in the line up of current models. One major concern of the unit would be the USB cable and it's length. Having such a short cable requires the user to keep the Superdive extremely close to the machine one is using the device on. Was hoping to have this mounted under the desk or somewhere close to the keyboard and mouse for convenience but again apple does not design or look towards a user experience with an external device.

    Overall the device does do what the old Superdrive did. I gave this a two star for no new advantages towards the trends Apple is currently headed. Improvements would be a longer cord as well as adding two Thunderbolt to daisy chain with the other devices for external storage.

    62 of 91 people found this useful

  • 2.0 out of 5 stars

    It does not work properly

    • Written by from Providence

    I'm sure many folks get this and it works just fine - but if you read the reviews, including this one, you'll find that it's a gamble to but it. Many simply do not work properly. In my case, it will read discs, but in some cases does not. I've returned purchased discs to find out that they play fine in other drives. So I'd have to conclude that those who say Apple messed this one up are quite correct. What I'd like is for Apple to help out those of us with problems, and fix the problems for those of you considering buying this.

    37 of 43 people found this useful

  • 2.0 out of 5 stars

    Poor performance

    • Written by from Guisborough

    this device has rejected quite a few of my CDs - usually played normally on my PC. Disappointing

    42 of 54 people found this useful

  • 2.0 out of 5 stars

    Not as good it is said to be

    • Written by from Ozone Park

    Now at first it works great because it just came out of the box, but when you get a cd/dvd stuck in there what are you suppose to do? I state this question because unlike many other drives there isn't any eject button. Also the crazy thing is that i had to use my dads dell to get the dvd ejected when this is made for apple crazy right? I would advice if you like me with a Retina 15' MacBook Pro buy another companies usb drive and save yourself the trouble because now the same APPLE USB DRIVE isn't showing up on my APPLE COMPUTER.

    34 of 39 people found this useful

  • 2.0 out of 5 stars

    Eject

    • Written by from Calgary

    It's not as easy as it should be to eject the disk because it doesn't include an eject button and the new computer doesn't include an eject button and I put a disk in to install software and can't get it out

    64 of 105 people found this useful