• 1.0 out of 5 stars

    $20 per disc load...

    • Written by from New York

    I bought the USB Superdrive with my MBA in 2011. I used it to install four different software programs. When I went to use it a week ago, it wouldn't accept any discs - the drive mechanism was failing. So for $80, I was able to load FOUR discs. I took it to the Apple Store and they offered to give me a refurb for $60+. This drive is a piece of junk, but since you have a machine w/o a drive, you have no choice. Good luck with this purchase.

    365 of 463 people found this useful

  • 1.0 out of 5 stars

    The Worst external DVD drive I've ever seen. By far.

    • Written by from Berwyn

    Save yourself some grief. Buy a decent drive from any other manufacturer for $10 less, it'll be a better drive.

    12 times in a row, I've been trying to eject a movie DVD from my new Superdrive connected to my Macbook Retina. Each time, the DVD doesn't quite make it past the mouth of the drive, stops, goes back in and starts autoplay. There is no eject button on the Macbook Retina keyboard.

    I've tried Ctrl-E, the Eject button on the DVD Player window, Disk Utility eject, and Terminal command "drutil eject". All repeatedly. This would not be a problem if, like most DVD drives, it had a small hole you could poke a paper clip into to physically eject the disc. The Superdrive is featureless except for it's slot. It doesn't even have an eject button. I'm taking it to the Apple store when I get a chance, and glad that I live near one.

    If I hadn't had this problem it'd still be the worst external drive I've ever seen or used. It ONLY works with Macbook Retinas and Macbook Airs. If a DVD drive fails on another computer you can't use this one in the emergency. Doesn't even power up if it's plugged into anything else. The cord is ridiculously short, just few inches. It's a drive made for lab testing, not real human use. An embarrassing design failure made by corporate drones who forgot to look at real users.

    327 of 427 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from montreal

    I used it once and now it won't eject my cd. This is absolutely not a reliable product !

    356 of 513 people found this useful

  • 1.0 out of 5 stars

    Won't work with Mountain Lion and DVD Player 5.6

    • Written by from Brampton

    Bought this with my new MacBook Air. Will not play any DVD, commercial or homemade. DVD Player crashes every time. Hoping Apple solves this with a software update. Forums are full of people with same problem. Not ready fro prime time.

    199 of 215 people found this useful

  • 1.0 out of 5 stars

    Superdrive don't play CD's on Mac Book Pro Retina

    • Written by from Buenos Aires

    Superdrive don't play CD's on Mac Book Pro Retina. iTunes crashes after playing only the first track. I tested it with many albums. Every time the first track ends, iTunes crashes. I'm very disappointed with my whole purchase: Mack Book Pro Retina + USB Superdrive.

    204 of 241 people found this useful

  • 1.0 out of 5 stars

    Bought along with Macbook retina

    • Written by from San Francisco

    do not buy this product.
    it doesn't reliably reject discs,
    no strategy consistently works to solve it.
    sometimes it rejects the disc upon shutdown, but usually not
    you can't tell whether there's a disc in there or not
    sometimes a disc will show up by disc name as if it were a drive
    sometimes the superdrive will show up as a device, even if there's a disc
    either way it shows up, if it does at all, sometime the disc can't be ejected
    it doesn't work with a hub
    the cord is too short
    it drains the battery very fast, even if its not being used
    Technical term for this device is TPoS. Do not buy.

    142 of 159 people found this useful

  • 1.0 out of 5 stars

    No Manual Eject Button!

    • Written by from Hopkinton

    Have a brand new (Sept. 2013) MacBook Air and Apple USB Superdrive.
    Cannot eject the DVD from the drive. "Eject DVD" in "Controls Menu" is greyed out.
    There is no way to manually eject he DVD; no eject button, no pin hole.
    Lousy design !!!

    127 of 140 people found this useful

  • 1.0 out of 5 stars

    Really ?!

    • Written by from Tucson

    By far the weakest apple product I have ever owned. If it was just bad outright it would make some sense, but it infuriatingly all over the map. Works rarely, then won't read disks, but then will with restart, but then stops after 2 disks. Every glitch is a time sucker because it struggles with a disk for long periods unsuccessfully , while refusing to respond to stop or eject commands. Looking online reveals a host of problems with this piece of hardware. Inexcusable as optical drives are such a mature technology.

    122 of 131 people found this useful

  • 1.0 out of 5 stars

    WORST APPLE PRODUCT......HANDS DOWN!!!

    • Written by from Goodyear

    I heard some bad things about this drive from friends, and reviews..., but didn't believe that Apple would actually have a product for years and still have an ongoing problem. So I went ahead and bought it to use it with my MACBOOK PRO RETINA.
    My main purpose of drive was to rip my wedding video and preserve it into Time Machine Backup. i went ahead and put in the first DVD, ripped fine... but as soon as i hit eject, it made quick eject sound, like its coming out, but instead of coming out, it parked itself right into it and started playing again.
    i spent about 2 hours tried everything possible online to get it out.
    i was devastated since the DVD was the Master and only copy of my wedding. eventually after 2-3 hours of hitting my head on it, DvD finally came out. i had to shake the drive and hold it upside down, and eject simaltaniously
    VERY BAD EXPERIENCE.
    RETURN IT RIGHT AWAY...
    GOING WITH DIFFERENT SIMILAR BETTER PRODUCT.

    149 of 185 people found this useful

  • 1.0 out of 5 stars

    DOES NOT WORK!!!!

    • Written by from Tulsa

    I just bought a 15" macbook pro retina display along with the USB superdrive.
    When I tried to play a DVD movie, the app quit by itself.
    I've tried using Apple DVD Player, VLC, and MPlayerX. Same results for all 3 apps.
    PLEASE HELP!!!!!

    125 of 138 people found this useful

  • 1.0 out of 5 stars

    Almost unusable

    • Written by from Chernex

    This external optical drive is incredibly slow (connected to my MBP Retina). It takes 15-30 min to transfer the data of 1 CD into iTunes. This is unacceptable!

    143 of 175 people found this useful

  • 1.0 out of 5 stars

    Shameful performance. Disgraceful product.

    • Written by from San Francisco

    I have already had two replacements for this product. The original was DOA. The second lasted a week before dying. Four or five months later, the third is stuttering and spewing out faulty CDRs. Even when it successfully burns a disc, it takes at least five or six times as long as my other old drive from a different manufacturer.
    Looks nice, but is woeful. Reliability is zero. One cannot trust any CDR one burns with this machine. I have owned at least half-a-dozen external drives over the years, and none has been worse than this contraption. Atrocious. One star is almost too generous.

    118 of 128 people found this useful

  • 1.0 out of 5 stars

    TRASH!

    • Written by from SAINT ALBANS

    This product is trash, using it for the 2nd time and I'm currently on the phone with Apple support because a disc is stuck in it. =( Extremely disappointed with this product. This the worst Apple product I have ever purchased. BIG WASTE OF MONEY!!!!!

    147 of 189 people found this useful

  • 1.0 out of 5 stars

    Piece of absolute garbage

    • Written by from Oakland

    If I could give this not superdrive no stars, I would. I'm on my 4th one and it doesn't work properly. The first two just stopped working after about sic=x months. Half the time, the Mac doesn't recognize the superdrive when you plug it in. Half the time it doesn't recognize the DVD. When you're using the superdrive to play a DVD and you plug the Mac into a power source, you get a player error message and it crashes. You unplug the superdrive it and plug it back in and nothing. The Mac doesn't recognize the player and you can't eject the DVD by any method.

    111 of 119 people found this useful

  • 1.0 out of 5 stars

    GARBAGE

    • Written by from Jackson

    Returned first USB Superdrive because it simply did not work. The second USB Superdrive does not recognize the CD/DVD. Returning tomorrow.

    99 of 108 people found this useful

  • 1.0 out of 5 stars

    usb superdrive with macbook pro with retina display

    • Written by from Round Rock

    I tried to install a cd into my new usb superdrive and nothing comes up on my screen. I cannot eject my CD from my files option or command E. I cannot move a cd icon to my trash icon because no icon appeared in the first place. Theres no way to get my cd out and the drive doesnt even work.

    105 of 121 people found this useful

  • 1.0 out of 5 stars

    USB Super Drive Bad

    • Written by from Ingelheim

    The drive is not recognized by the newest macbook retina pro. It doesn't eject the CD.
    The drive is heavy , has no extra functions and is unreliable. Period !

    90 of 96 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Fort wayne

    Every DVD I try to play says that it not supported. Bought this with the MacBook Pro Retina and extremely disappointed. Waist of money.

    102 of 122 people found this useful

  • 1.0 out of 5 stars

    spins but won't eject cd

    • Written by from auburn

    It is only the 2nd time I've used it! I ripped some MP3s from a CD to my MacBook Air. It worked fine. But when I went to burn the MP3s to a CD using the USB Superdrive it got part way then gave me an error and wouldn't complete nor eject. I have tried everything to eject it (short of taking it apart). When I plug it in it spins around and makes noise, but doesn't recognize anything is in there. Which is why I suspect it won't let me eject it. So not sure what to do now. I would suspect a manual eject function would be helpful.

    87 of 93 people found this useful

  • 1.0 out of 5 stars

    Super Drive Super Bad!

    • Written by from Bethesda

    This super drive looks great but does not work well.
    I have tried to use it to install two different programs for the Macbook Pro Retina (Parallels Desktop 7 and Microsoft Office). In both cases, the drive refused to install the programs. And once the disk was in, it did not eject right away (there is no eject button, and using the Finder eject option does not work reliably). The only thing that works is to shut down the laptop and try again various software options for ejecting the disk. And if you insert a disk that is not correctly formatted, good luck!
    Overall, this is a poorly designed product, which is surprising coming from Apple.

    125 of 173 people found this useful