• 1.0 out of 5 stars

    Apple will not stand behind this product

    • Written by from La grange

    85W MagSafe adapter for MacBook Pro Retina version. The cord failed at the point of attachment to the power adapter and began to fray. Took it to an Apple Store thinking it would be covered under a similar replacement plan for the older MagSafe adapter (there is a class action lawsuit against their older adapter that fails in the same way).

    It was not covered. Was told by the kid at the store that I must have wrapped it too tight around the power adapter. I never once wrapped the cord around the adapter - it's mostly used on my desk at work and lies flat on a table. He then proceeded to rip the frayed cord off so I couldn't use it anymore. Paid over $60 for a replacement, and they kept my old one so now I have no further recourse. He was unbelievably rude and condescending in the process.

    Would rate this -1 stars if possible. This adapter is a liability, Apple should pay for your homeowner's insurance policy if you have this so in case your house burns down in the process of using it, at least you don't lose everything.

  • 1.0 out of 5 stars

    BEYOND appalled!

    • Written by from Stockbridge

    I am a BIO major in my second year of college and I use my laptop EVERYDAY. My MAC is about a year old and the cord of my charger just decided to stop working; at the very end where it attaches to the block part is ripping and the little wires are coming out. Not only am I livid at the fact that my laptop will not be getting charged tonight and that I can't do my homework, but this horrible product is overpriced... $80? Are you kidding me? I paid almost 2 grand for my laptop, and now I have to pay an extra $80 for a charger that is completely awful! For a product that doesn't even last long and that it rips so easily, it's kind of overpriced. Apple needs to come up with a new product with better material. I would rate this product no stars, but I can't..... Be aware that if you have this charger, you will be buying about three or five more in a short period of time.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from New Orleans

    The problem with the square design of the magnetic connector is that it sticks out from the computer, giving it more opportunities to get knocked out. And with a weak magnet, this happens much more often than the older tubular design that hugs tightly to the computer and is much less likely to get knocked out. After giving us video professionals the middle finger with FCPX, nothing innovative on the operating system front, and now this poor hardware design, I'm seriously considering changing over my production operation (for a large company) to Windows. My IT guys would love for me to do this, and I just might oblige them.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Very delicate

    • Written by from Mount Laurel

    The thin cord that runs from your laptop to the charging brick has a very weak cord connecting it to the brick. The material around it tears easily exposing the thin cords which also sever soon after. I have gone through 2 of these and at a crazy $79.99 a piece it is getting ridiculously expensive. I expect better if I'm going to spend thousands on your computers.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Spark and Toast

    • Written by from New York

    After almost 2 years of using it under normal usage and care, there was a sudden spark on the plug and the adapter have signs of burn on the seams. 0 stars. No explanation from customer care why it happened so it can be avoided.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Plug Retention Weak

    • Written by from Victoria

    I agree with those calling for stronger magnets on the charger's connector to the laptop. Current model is too weak. Care must be taken with the next chargers to not over compensate.
    All else works fine.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    On my 3rd adapter

    • Written by from Maineville

    My wife and I both own Macbook Pro Retinas. Both adapters have shorted out near the T and we have been relatively gentle with our equipment. I'm a little surprised that these adapters ever passed Apple's product approval process. They seem inferior to past generations.

    On a positive note, I am still very happy with my computer.

  • 1.0 out of 5 stars

    Broken after only 14 Months

    • Written by from Arezzo

    After 14 months of using this adapter, moving it from the desk no more than 5 times, has suddenly stopped working. Very disappointed by Apple for a product from 79 €. 0 stars for this article at 79 €, 2 stars if it had cost 30 €!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Doesn't work as well as previous power adapters

    • Written by from Newark

    I've used the previous "L" and "T" adapters for years and never had an issue. This MagSafe 2 has a weak magnetic connection and falls out very easily. I also need to wiggle it quite a bit for it to start charging. If I didn't need it to power my new Macbook, I would just disregard it altogether. I've had it for just a few weeks and it already seems to be a worsening issue, so I plan to exchange it and hope the replacement works a lot better.

  • 1.0 out of 5 stars

    Strain issues

    • Written by from West Lafayette

    After 1.5 years of using this adapter, it got strain relief problems and I have to change position of my computer 10 times to find a spot it will charge. On apple website, it says this is a known issue so they will change it free of charge, but when I brought in my adapter, they refused. so 0 stars for this. 1.5 is not enough for me to pay $79 again for apple's faulty device.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Failure right out of the box

    • Written by from Sunnyvale

    My company bought a spare set of power adapter for me to use at home and on the road. Out of the box, it blinked green and orange lights a few time then completely went dead and no charging. The one comes with my MBP however worked well so far. At $80 a piece, I do not expect this poor quality from Apple products. I with I can give it zero star and started to miss my Lenovo Thinkpad.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    So disappointed, because of me or apple is getting worst

    • Written by from Ho Chi Minh City

    I been using my charger for 7 months, i used it all the time. The problem is wireless charging coat start to tearing, and also the tiny white thing that u could open and wrap you wireless charging it breaking, I don't know why. Because i did something wrong with my charger, or because i put my charger in my backpack or because apple is getting worst. I don't know

  • 1.0 out of 5 stars

    Frustrated by the power adapter

    • Written by from Buxton

    It only takes a slight touch for the power adaptor to disconnect from the computer. Many times I think it's charging and I'll see the low battery warning because the magnet has let go (again!) unknown to me.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Big Step Backwards

    • Written by from Arlington

    I never had any issues with the L-shaped MagSafe (previous iteration), but this one is terrible. Holding your laptop on your lap, the plug gets dislodged with the slightest tension. To the reviewers who are saying that's the point of the MagSafe...no it's not. The purpose of it is to prevent plug and port damage, neither of which occurred with the last version of this power adapter. The port and pins are so shallow that it would be nearly impossible to damage the port by pulling the plug out, and the alternative is this one that falls out if you apply pressure up or down at all. Not sure how this thing ever made it past QA testing.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    • Written by from Geneva

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Charger is buggy :(

    • Written by from Hong Kong

    I got my laptop (MBP retina 13") just a few weeks ago and the charger that came with it is so buggy, when I plug it into my computer, it says it is charger, but when I check it 5 minutes later it says its not charging and the light is off. I have to reconnect the charger each time for it to actually "charge", so buggy -.-

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Too many reviews do not get the point of MagSafe

    • Written by from Dallas

    I think two of main purposes of magsafe are that it falls off when there is a sudden drag and when there is external sideway force that is strong enough to damage the power input port on MacBook. I see many people complain about the attachment of connector of power adapter to macbook is not strong enough to keep the two together when the mac is used on human laps where it's hard to keep a good alignment between adapter connector and power port. Well, think about those traditional connecting mechanism on most laptops where a male connector is plugged into a female one by roughly 1 cm in depth. If accidentally the connecting part bore some of weight of the laptop when you put it on laps, the connecting parts would be damaged as disconnection is not possible.

    I've been using magsafe (both 1 and 2, 2 being better) for more than 3 years and I find it totally satisfactory. It doesn't disconnect easily when you unplug it upright against power port which is just the way it's supposed to work while it disconnects a lot easier when force comes sideways which fits most circumstances where you want it to be disconnected.

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    Takes forever to connect to my computer, charge

    • Written by from Rockwall

    The charger takes about 30 seconds to show the secure connection light, (green, orange) and does not show it is charging the computer for up to two minutes. Also, the charger magnet is not strong enough.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    the alternative is a damaged laptop port!

    • Written by from Costa Mesa

    I don't fault the design of this charger at all. Yes, its annoying to not be as portable when the laptop is charging. The alternative, I know from first hand experience with a PC laptop from years ago AND my brother's Dell laptop is a damaged port, and ports cost a lot more to fix. There is nothing worse than hearing "your port is damaged...unfortunately given the design of modern laptops, as a result you need a new motherboard to go with it." I'd rather pay the $80 and replace the charger than pay $300-$1000 fixing the motherboard because the port got damaged as the charger stayed put rather than popping out when I was pacing with my laptop. I even had a damaged connector on a 1st gen iPod Touch for the same reason....cable didn't come out, connector was damaged when I removed the charger.

    My roommate has a PC laptop and even it has the same feature as my MacBook...the charger comes out rather than risk port damage. Much much better than the alternative.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    OVERHEATS... Beware!

    • Written by from Los Alamos

    I have this adaptor on a new MacBook Pro, and frankly it just doesn't keep up with graphics-intensive games. I let the battery get low (unplugged), then the system warned me so I plugged it in. I was playing a GPU-intensive game, but I thought "Hey, no problem. The charger will keep me going!". Wrong!

    About 45 minutes later, I get another low battery warning even though the adaptor is plugged in. I look over and the light is out - not green, not orange, just gone. I check and sure enough, the adaptor is still plugged in. After quickly quitting my game, I plug and unplug the adaptor to no avail. It simply will not charge the Macbook. After feeling the adaptor, I can see why - it is burning hot. I can't even hold it in my hands. For $80, why can't Apple design a better product? I have owned both previous incarnations of the Magsafe 1 and they work fine. I don't understand why this one is so terrible.

    3 of 3 people found this useful