• 1.0 out of 5 stars

    Airplay Not Reliable

    • Written by from Midlothian

    The only way you would spend $99 on this router is if you want to use the airplay feature. Sadly, that feature does not work.

    After anywhere from 30 minutes to a couple of hours streaming to the airport express, iTunes will start skipping and eventually disconnect from the airport. The only way to reset it is to either restart the computer or toggle the airplay feature off, then back on, on the airport express.

    This problem has been well-documented on message boards for several years and it greatly decreases the value of the product. If you plan on using this to play music for longer than 1-2 hours at a time, don't buy it.

    190 of 250 people found this useful

  • 1.0 out of 5 stars

    sad sad sad...

    • Written by from Los Angeles

    ive always loved the airport express line for ease of use, ease of extending the wi-fi network around the house, and ESPECIALLY for Airplay...Airplay has been pretty much the center piece for me buying these things. This new iteration of the Express has major dropout issues.
    Airplay just hiccups and loses connection CONSTANTLY.
    Planning on returning these to the Apple store ASAP unless Apple releases a firmware fix within the next two days that absolutely fixes it.

    170 of 212 people found this useful

  • 1.0 out of 5 stars

    Extremely unreliable.

    • Written by from Houston

    Continually drops airplay connection--no way to reset other than restarting the router and resetting airplay selection on computer. The problem is well-documented on the various boards with no solution.

    162 of 200 people found this useful

  • 1.0 out of 5 stars

    I wish it would work consitently

    • Written by from San Francisco

    We have a complete apple network. Consisting of a new AP Extreme and two airport expresses, and my itunes and OS is up to date.
    Literally every other time I go to connect I get the spinning wheel of death for a second then it doesn't connect.
    If i fully reboot my entire network it works fine for a couple of days.
    I would save my money and not buy this.

    88 of 115 people found this useful

  • 1.0 out of 5 stars

    This pains me, but....

    • Written by from South Portland

    I'm a big Apple fan - iMac (2), MacBook Pro (2), iPad (2), iPhone (2), the whole works.

    I purchased two of these when they came out, primarily because the ethernet out port enabled me to connect my DVR to to Internet without having to wire to a pretty difficult spot. (The second AirPort Express I bought for my parents, to replace a generic cheap wireless router.)

    I mostly use my AirPort Express to stream music to my stereo using AirTunes. I had been using a previous generation AirPort Express for this, and it worked flawlessly. Never any drops or glitches. I've got a Time Capsule and two other AirPort Expresses in my house, and they all work well.

    The 2012 AirPort Express is constantly dropping from my network, even though it is about 10 feet from the AirPort Extreme, in a straight sight line. My father reports that the same thing is happening with his, noticeable even though he is only surfing the Web. His serves as the primary router, connected directly to his cable modem.

    I returned mine for another model, which the Apple Store graciously provided even though I was beyond the return time, but it is more of the same. I'm hoping for a firmware update that will fix this; there is a lot to like about the new model.

    You can see that others are having this problem by checking the Apple support community for the thread "AirPort Express (2012) drops network connection after ~1 hour...ideas?"

    71 of 90 people found this useful

  • 1.0 out of 5 stars

    only lasted 14 months, guarantee is 12 months

    • Written by from raheny

    i bought this in july 2012 and it stopped working last week in september 2013. that's 14 months. the guarantee is 12 months. I expected more from an apple product.

    we were an exclusively apple house with ipod, ipads, apple tv, airport express, macbook pro etc. We are disappointed with apple's refusal to accept that 14 months is not an acceptable life span for a product with no moving parts.

    as a premium product it should have a three year guarantee.

    67 of 88 people found this useful

  • 1.0 out of 5 stars

    Unusable - constantly drops network

    • Written by from Toronto

    Purchased this to extend the network from my Time Capsule and in "extend a network" mode it is constantly dropping the network requiring a reboot to join again then drops again after 5-15 minutes. Works slightly better in "join a network" mode. Had to go back to my previous generation Airport Express which isn't as fast but is perfectly reliable.

    There are many with the same issues yet no firmware update has been issued by Apple, Google "new airport express extend drops network" to see the scope of the issue.

    66 of 98 people found this useful

  • 1.0 out of 5 stars

    the convenience factor is gone

    • Written by from San Diego

    I have purchased and installed many of these (previous model) to extend Apple wireless networks. The new design will not allow the quick plug in of the unit to a wall power outlet. It made an attractive "wall wart". Now must deal with a long power cord (the power cord was optional on the previous model). I will now have to return this and hope to find the old model.

    80 of 128 people found this useful

  • 1.0 out of 5 stars

    I don't get it

    • Written by from Petaluma

    The new design is bad. One of my favorite things about the previous versions of the Express was that it was a self-contained, super portable little router. I could slip it in my laptop case and take it with me on the road and not even feel any extra weight or notice much extra space taken up. Now this new version adds a long power cord into the mix. It's much less portable. I have returned the unit and am sticking with my old Airport Express.

    67 of 108 people found this useful

  • 1.0 out of 5 stars

    very weak wifi signal

    • Written by from Auckland

    I purchased an airport express on the advice of an apple sales person that it would provide a perfectly good wireless signal over a distance of 30m.
    Once I purchased the product and set it up in our home office I found that that was not the case and I could not get a reliable signal in the house (approx 20m away from the home office).
    I was then advised to purchase a second airport express to use as an expander in the house. However, it still takes about 5 times as long to load a website in the house as it does in the office, and the express in the house keeps dropping the connection with the express in the office.
    I have purchased a new imac and two airport expresses only to find that I have to use my 6 year old wireless G router in order to get reliable internet access to the computer in the house.
    When I called applecare support I was advised that the earlier advice given by the apple salesperson was wrong and that an airport express really only gives a strong signal over a distance of about 10m.
    As a result, he suggested I buy a third airport express and set it up in between the two I’ve already bought, however, that is impossible as there is only lawn between them.
    I feel like I’ve been sold a lemon by apple. Very disillusioned with this product. Complete waste of money.

    82 of 141 people found this useful

  • 1.0 out of 5 stars

    Does not work at 220-240 V AC. Be careful!!!

    • Written by from LIma

    This ruins all the portability of the device while travelling since you have to carry and additional transformer. But that is not the worst part. There is NO WARNING !!!! I looked at the manual, and there is NOTHING.
    Apple be prepared for lots of returns of burned devices.
    I applied common sense since there was not the usual boxy plug (transformer) like every other Apple AC connector. Then I loooked at a very small print in very light gray in the same plug end, stating it works with 125 V only....
    I will have to return it...

    57 of 92 people found this useful

  • 1.0 out of 5 stars

    Good for a while, now flaky

    • Written by from Moose Jaw

    I bought this about a year ago, it actually worked great for 6-8 months, I used it to extend my network (have a Time Capsule). Ever since that point it's been flaky, sometimes it stops working for no reason, sometimes it has a green light but no one can connect, etc. In the end I've just unplugged it and stopped using it. I can still pick up the TC wireless signal at that end of the house but it's not as strong.

    I would absolutely not recommend you buy this product, it won't last. I do like, however, the compact size and the easy setup, how it easily integrates into my iHouse. We've got two iMacs, an iPad, 2 iPhones, 3 iPod touches, a Time Capsule and an Apple TV so I've got the Apple products but this is the one I wouldn't buy again.

    33 of 45 people found this useful

  • 1.0 out of 5 stars

    Poor wi:fi signal

    • Written by from Tulsa

    I am a big fan of apple products, but this AirPort Express is just bad.
    Easy set up, beautiful and fancy. I bought it for my apartment on campus but it did not surprised me. My University's wi:fi is more powerful than this router, even when I sit with my mac close to this router. $99 was not worth it, I prolly just going to buy the Extreme base station and sell this product on Amazon.

    43 of 65 people found this useful

  • 1.0 out of 5 stars

    Dont wasted your money

    • Written by from cheektowaga

    It slow down my actual internet speed connection. does not support airport printing. if you connect any other wireless router you can see the difference in speed. So if you are going to spend this kind of money do it in a better wireless router, just because is apple in this case, it does not really perform.

    66 of 112 people found this useful

  • 1.0 out of 5 stars

    If you had the last one, don't upgrade

    • Written by from langley

    This unit forces you to always have the 2.4 GHz radio on, even if you want to disable it. For me, I don't like it because I have too many 2.4 GHz devices causing interference. It still only has a 10/100 Mbps connection at the back, so your wireless N, whether you use the 5 GHz band or not, will always be choked back to 100 Mbps, which fine for most HD video, but can be a problem in some cases. The only improvement is that the entire unit doesn't need to be plugged into the wall, but that's not worth the upgrade, there are better non apple products out there.

    31 of 50 people found this useful

  • 1.0 out of 5 stars

    Airport Paper weight

    • Written by from murfreesboro

    Just bought a new AirPort Extreme hooked it up and set up the wireless, easy. I tried to connect a printer to it and there is no menu or setup to do so after selecting the base station. Then I tried to expand network and it locked up and I can't reset it. So now I own a $200 paper weight. I would give it no stars but I can't.

    77 of 143 people found this useful

  • 1.0 out of 5 stars

    Does not work as advertised

    • Written by from St-Sauveur

    This was sold as a network extender with a promise in store that it does not matter what type of network you have. This is not true. It would not work with my Cisco network and Apple product support admitted that it does not work with any network other than apple networks (apparently the representatives I spoke to get between 2 and 4 calls a day about this so it is a major problem). I have not tried it with an apple network, but based on previous promises I would not waste my money buying one to find out. Of course in order to find out it doesn't work you have to open the package, so guess what - no refund. Am not impressed with after sales service for this product and since it is our first time needing after sales support it really makes us ponder any further purchases from apple.

    43 of 78 people found this useful

  • 1.0 out of 5 stars

    Gadgets cannot connect right away & signal is lost most of the time

    • Written by from Vancouver

    The first generation airport express was really a performer. So after 3 years of being impressed by its performance, I decided to get this new airport express a few months ago. I was disappointed. My gadgets (iphone, mac, belkin switches, ipads, smart tv) can't connect to the new express right away. I have to search the wifi signal and type in the codes again. Very disappointing product!

    18 of 28 people found this useful

  • 1.0 out of 5 stars

    Absolutely terrible range

    • Written by from New York

    The unit works fine when you're in the same small room - basically close enough to it that you could be using a wired connection - but beyond that it's borderline useless. Trying to use wifi from the other end of an absolutely tiny apartment results in frequent dropouts and painfully slow speed. Worst wifi station I have ever used, certainly not worth $99.

    14 of 21 people found this useful

  • 1.0 out of 5 stars

    Doesn't work wirelessly with VERIZON

    • Written by from Leesburg

    After three hours of trying everything I stumbled upon a Verizon forum for DSL connections dslreports (dotcom) /faq/12506
    The short answer is that the router that Verizon uses (Actiontec), will not work wirelessly with the Airport Express. You have to hardwire the secondary router.
    Back to the store it went and I spent the time wiring instead.
    I gave 1 star for lack of literature on this on the part of Apple.

    20 of 33 people found this useful