Customer Reviews and Ratings

3.5 out of 5 stars

Based on 124 reviews

  • 2.0 out of 5 stars

    No cable?

    • Written by from VALRICO

    2636 of 3008 people found this useful

    This dock is a great idea and can be very handy for a work situation. It really irks me that I have to go find a connector cable because one is not included in the package. I want to keep the dock ready at work, and keep a dock connector in my laptop bag for syncing and charging on the go. I find it very frustrating to purchase a seperate cable to power it up. Cables aren't that expensive, one should be included for the price of this accessory.

  • 2.0 out of 5 stars

    Not as good as the previous model

    • Written by from Chicago

    1475 of 1749 people found this useful

    I like the way it looks, and how the phone fits into the dock, but I've had a huge problem with touching the phone anywhere on the top half and it becoming dislodged from the dock ever so slightly, disconnecting from the computer, and then reconnecting immediately. Its become a huge hassle especially with the new backing up before sync in iTunes. I'm not thrilled with this dock, compared with the previous version, and I will probably return it.

    Was this useful? Not as good as the previous model

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  • 3.0 out of 5 stars

    Just a dock

    • Written by from DURHAM

    1352 of 1585 people found this useful

    Pros:

    - The viewing angle of the dock looks pretty natural when used on your desk, but also on the average night stand.

    - Easy to dock and undock. Fits snugly, but not too tight

    - Small and easy to take to an office

    Cons:

    - No extra cord

    - Don't ask me how, but it's easy to knock over face forward. Wouldn't have been a problem if the "base" area was a little bigger

    Overal not a bad solution, but I went with a all silicone cover. No te phone doesn't fit in the dock unless you uncover the bottom part of the skin. This could have been prevented if the connector had variable height options.

    Without a cover the phone would scratch so I think I will get rid of the dock and just lay it flat.

  • 3.0 out of 5 stars

    Doesn't Work with iPhone Skins

    • Written by from Hot Springs

    196 of 222 people found this useful

    This dock is fine for users who tote their iPhones around without a skin, but if you have any type of halfway decent iPhone skin on your iPhone, it will simply not work at all. In that case you will need the Apple Universal Dock for iPods and iPhones. That will allow you to connect your iPhone to your dock, skin and all. Other than that, if you have an iPhone 3G without a skin, than this dock will work fine for you. And as Apple says this won't work with the original iPhone. Another time you would need the Universal Dock.

    Was this useful? Doesn't Work with iPhone Skins

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  • 3.0 out of 5 stars

    Why not in the package?

    • Written by from Calgary

    181 of 193 people found this useful

    The first iPhone came with the charging cable AND this dock. Now they don't include it and that really hurts. The dock is alright, it does the job but is still overpriced for being essentially a stand for your iphone that looks neat. I've gone back to just using the cable direction because the base of the dock is not big enough to stop the iphone from falling over from time to time when you try to use the phone while it is in it's dock.

  • 1.0 out of 5 stars

    Greed at its finest

    • Written by from San Diego

    207 of 260 people found this useful

    What a worthless piece of plastic this is. It doesn't come with the cable to hook it to your computer, so you have to spend another $19 for the cable. Oh sure, I can use the one that came with my iphone, but then I won't have an extra one at home. This is just outright greed, a cable costs 50 cents to make and they could have included it. I'm loosing all my respect for Apple.

  • 3.0 out of 5 stars

    Nice dock but bad Apple spirit...

    • Written by from akutan

    145 of 152 people found this useful

    Why didn't Apple just put the dock in the iPhone box? Why make people pay even more for something that should have been there?

    When the third generation iPhone comes out, I bet they're not going to put anything but the phone in the box, everything else will come out seperately and will not be compatible with the previous model...

    Anyways, the dock itself works, so it deserves a 5/5 rating, but Apple's little annoying methods like this to get the customers to pay even more deserve a 1/5...
    5+1=6 6÷2=3

    Was this useful? Nice dock but bad Apple spirit...

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  • 2.0 out of 5 stars

    No case

    • Written by from Old Bridge

    169 of 218 people found this useful

    You have to remove your case in order to charge the i phone. Buy a case that has a removable bottom so it fits into this dock.

  • 2.0 out of 5 stars

    No Plug, No Cable, No Firewire Charging, but Pretty.

    • Written by from Saint Charles

    132 of 144 people found this useful

    I bought one of these because it wouldn't fit in the original iPhone's dock. I travel a lot, and keep the iPhone's cable & plug in my suitcase, so I like to have a dock as a charger while at home. Things to keep in mind if considering buying this...

    1) It does NOT come with a cable or plug, so you will need to purchase those separately.

    2) I had many previous iPod models, and have been using the Firewire cable from those to run from the wall plug to the dock. (Power only, not using it to sync.) This worked great for iPhone, ver.1. iPhone 3G will NOT charge from a firewire cable!

    3) Does not support the Apple Remote like the Universal Dock does, so if you connect the line-out port to the dock, you cannot use a remote.

    So just a word of caution, if you use the included plug for travel and would like a separate desk/home charger you will need to purchase a separate USB iPhone cable and USB power plug. This dock does not come with them, nor does it support previous iPod/dock firewire power.

    Was this useful? No Plug, No Cable, No Firewire Charging, but Pretty.

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  • 2.0 out of 5 stars

    Can't control volume from iPhone!

    • Written by from Brooklyn

    194 of 269 people found this useful

    Here's why I am returning this product:

    I just bought this from the Apple store

    I use my iPhone as my bedside alarm, and to listen to music.

    I plugged my speakers into the back of the dock (into the 3.5mm audio output)

    When I tried to turn the volume down (whether from my iPhone screen or from the buttons on the side of the iPhone) I could not do so.

    In order to control the volume, I HAD to do so from the actual speakers. What's the point?!

    I am going to return this item to the store and instead, I am going to buy a universal dock so that I can still control the volume.


    BOO!

    Was this useful? Can't control volume from iPhone!

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  • 1.0 out of 5 stars

    NO CABLE INCLUDED

    • Written by from Boulder

    117 of 125 people found this useful

    If you still want to be able to use your original cable when you're on the go (and don't want to have to keep plugging and unplugging it from this dock), then the real cost of a iPhone 3G dock is $49. ($30 for this 'stand' and $19 for a USB cable). It NEEDS to be noted on the box that no cable is included because I'm sure that many people made the same mistake I did: thinking that for the already significant price of $30, the dock would come with everything you need. I love my iPhone, but I don't love Apple cheaping out on stuff like this.

  • 3.0 out of 5 stars

    What's up Dock? Wheres the Cable Steve?

    • Written by from arizona city

    113 of 119 people found this useful

    I really like the looks of this dock and the way my 3G sits in it. When I bought this I didn't realize I still had to use the cable that came with my iPhone.

    I had planned on using this with my iMac in the house and using the cable that came with my iPhone in my car with it's built in AC port so I wouldn't have to take the cable from house to car every time.

    I would think being a desk top accessory it would have a cable hard-wired into it, especially for $29, I feel kinda let down Steve that it looks as if I still have to buy an additional $19 cable. If I had known this I would have just bought a 2nd cable instead of the dock.

    Was this useful? What's up Dock? Wheres the Cable Steve?

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  • 1.0 out of 5 stars

    Not worth the money

    • Written by from Puebla

    114 of 132 people found this useful

    For 29 USD, what you get is a simple dock, that is no more useful than the usb cable alone, apart from it's looks when it is in your desk (and it doesn't include an extra cable).. If the 30 pin connector would allow for video output, this would be a whole different story.. but it's not the case. For 20 USD more, you can get the universal dock, which is capable of doing video output, includes an apple remote controller and also gives you the neat looks on your desk.

    A dock this simple, should be offered in the phone's package, just like the first iphone, in which it was a nice addition.. not an expensive, almost useless accessory like this one.

  • 1.0 out of 5 stars

    Maybe worth $5

    • Written by from Baton Rouge

    114 of 134 people found this useful

    I was given this, so not like it matters... But, it is pretty much pointless, because it doesn't come with an extra USB cable. The whole purpose of this should be to provide an extra connection to your computer, but instead to have to run around with the cable that came with the iPhone from the outlet to the computer. Cmon Apple, these are exhorbently overpriced to begin with. Give us something useful instead of nickle and diming us. I wish Blackberry was as good as iPhone so I didn't have to get overcharged so much.

  • 2.0 out of 5 stars

    Works great, until you buy a case

    • Written by from Atsubetsu-ku

    103 of 117 people found this useful

    In a strange oversight that I can't really explain, Apple engineers seem to have created a dock that can't be used by a large number of owners without considerable inconvenience. Since a lot of people are likely to buy a case for their phone, it's worth pointing out, that in the majority of cases you're either going to need to remove your phone from its case every time you want to dock it, or buy the more expensive universal dock which can hold a phone inside its case (albeit only when you remove the small plastic adapter).

    For those with slide-in cases, this might be fine, but if you buy something like a silicon rubber jacket (which a lot of people use for its anti-shock potential), it's basically not worth the hassle (or the wear and tear) to keep removing it and putting it back on.

    Was this useful? Works great, until you buy a case

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  • 1.0 out of 5 stars

    $30 and no cable?

    • Written by from Wheaton

    102 of 118 people found this useful

    Ridiculous price for basically a brick that does nothing without the cable. I bought two, one for home and one for office. I have to carry the cable back and forth or buy another one.

  • 3.0 out of 5 stars

    No A/V pass thru

    • Written by from Apple Valley

    98 of 111 people found this useful

    Like many others...a little disappointed that the iPhone dock doesn't allow A/V pass-thru. Why would you not create the dock specifically designed for the iPhone to capitalize on all it's features??

    Sorry...this was a big miss.

  • 2.0 out of 5 stars

    You need two hands for this...

    • Written by from LEWIS CENTER

    100 of 115 people found this useful

    When you pick up the phone, the dock remains attached. You must hold down the dock and pry off the iPhone. Also the dock is too light and is easy to knock over. With no USB wire included, this product is overpriced.

    Apple needs to work harder on this one...

    Was this useful? You need two hands for this...

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  • 2.0 out of 5 stars

    Nothing but charging and syncing

    • Written by from London

    105 of 132 people found this useful

    I've had this dock since I bought the iPhone 3G. It's been great. It keeps the iPhone looking neat on my desk whilst it synchronizes and charges.

    A while back I also bought myself an a/v cable so I could watch videos from my iPhone 3G on my tv. What I really wanted was to plug the cable in to the back of the dock so that next to the tv my iPhone would still look as neat and tidy as it did on my desk. To my annoyance I discovered that the dock will not allow this. There is no capability of providing the video to the cable for some reason.

    And today I bought myself the iPhone Bluetooth Headset, which of course comes with a special cable that lets you charge the headset and the iPhone at the same time.
    Well what would be ideal would be a dock like you could get for the iPhone which accepts both phone and headset, but we STILL can't get that for the iPhone 3G.

    So, I decided I could just plug the cable that came with the headset in to the back of the iPhone 3G Dock and succeed in charging/syncing both at the same time that way.
    No such luck. Do this and the headset stops charging - the iPhone doesn't even recognise that it's connected.

    Why has Apple done this? Why isn't the dock just a straight one-to-one pin connection. Why have they limited its capabilities?

    So to sum up:
    The dock is fine if you ONLY need to charge or sync your iPhone 3G.
    But if you wish to use any other cable that you could plug directly in the port of the phone; forget it. The Dock just won't let it work.
    So you can't keep your desk looking neat if you want to be clever!

    Was this useful? Nothing but charging and syncing

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  • 3.0 out of 5 stars

    Apple iPhone Dock

    • Written by from Evans

    84 of 92 people found this useful

    Works good if you don't have the case on. Don't like having to take my case off to plug it in. Need to make the bottom base to fit with the case on it and not have to purchase another case that the bottom comes off.