• 2.0 out of 5 stars

    Looks great, but zippers are flimsy

    • Written by from minneapolis

    I've only had this backpack for 3 weeks and one of the zippers has already broken.

    70 of 97 people found this useful

  • 2.0 out of 5 stars

    Great idea, poor durability

    • Written by from Riverhead

    This is certainly one of the slimmest backpacks on the market and I love the organizer in the front pouch. I travel routinely for business and found this bag perfect for holding laptop, iPad, phone, charging accessories, passport, and a few miscellaneous tools.

    Unfortunately the stitching quality, specifically of the straps, is poor and I have had the strap stitches fail on two bags which is why this pack only gets a 2 star rating. The first failed on the second day I owned the bag and was replaced by the apple store (thanks!). The second failed after approximately 4 months of daily use. I will not be asking for another replacement as I'd prefer not to risk another bag failing while on the road. Bottom line the bag is great for light use but they need to improve the integrity of the straps by adding a bar tack or hot bar seal to the strap end before stitching it into the bag to keep the strap end from fraying and pulling through the stitching after prolonged use.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Cleverly designed organizer; didn't last me six months

    • Written by from Corpus Christi

    After using the Cocoon SLIM Backpack for six months I’m having to replace it (trying out the Incase ICON Slim Pack next) because of the zipper and zipper lining coming apart on the GRID-IT! compartment. I haven’t been abusive with the zippers, but the backpack does see use daily.

    Bottom line: the Cocoon SLIM Backpack is great for organizing small tech items, but regrettably it is NOT durable enough for use as an everyday laptop bag, not by a long shot.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Good design, but not durable

    • Written by from Los Altos

    I bought this backpack from the Apple Store in Palo Alto, CA in June of 2014. Within 2 months, and with very little use, the seams have started to come apart around the outer pocket. I love the bag and the grid organization is both useful and easy, but I had hoped for a better longevity would come with the $80 price tag. The limited warranty also requires the customer to pay for shipping & handling for the replacement/fixing of the bag, which is disappointing considering it means paying extra to get a defective product fixed.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Loved it until two straps ripped!

    • Written by from San Diego

    Over the years I've bought A LOT of backpacks. This is one of the coolest ones I've owned. Unfortunately after a couple of months of use the strap and top handle have ripped and will soon be useless. Returns are such a hassle.

    PS. I did not over pack it or put any undue stress on the strap or handle.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    broken zipper and torn strap

    • Written by from Pleasanton

    love the organization of this laptop, got it for xmas and it lasted only 6 months before strap began to tear, now zipper completely busted, no longer useful, will have to get a new one.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great Design/Idea - Terrible Construction/Quality

    • Written by from Newberg

    I was so excited to have a bag that wasn't as thick as a backpack. You can imagine my disappointment when, after 3 months of VERY light use, I had to send in for a replacement due to the outside zipper separating from the material.

    Thinking I just got a lemon, I was once again excited to have my Slim bag back. After using the replacement bag for just a few more months (again... very light use. I go to my office and then I go home. That's it), I have the very same problem. Outside zipper has separated from the material, which renders the entire bag completely useless as all of the contents in the Grid-It can now just fall right out of the bag.

    Keep in mind when I bought this bag, it was $99.99. For comparison, I bought a Nike backpack for $55 in 2008. That's the bag that I put my laptop in this morning because my Cocoon is useless. If this bag were $15, it'd be worth it. Not for $80-100. Don't waste your money.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    zipper failed

    • Written by from Nashville

    Loved this backpack until the zipper failed less than a year after I got it.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Great Design with below average quality!

    • Written by from Atlanta

    If you're looking for a slim backpack for mobility as I was, this would seem like the perfect one. And for the first month it was.
    (PROS)
    The best part about it is the design. My Macbook Pro 13' fit perfectly in the main pocket with my iPad also fitting snug in the connecting compartment. The front part of the bag has a built in "grid it" organizer that held my HDD, MBP charger, and any other (small) items that I like to carry around. I travel so mobility is very important to me and this bag did the job for the most part.
    (CONS)
    The zipper on the front compartment broke after about 5 weeks! I was able to repair it, however, I would be very cautious before buying for this reason alone!! The only other complaint I have with it is the fact that I carry headphones with me that can't be stored in this bag because of its slim design. This bag wasn't at all designed for bulky items! So keep that in mind before purchasing as well.

  • 2.0 out of 5 stars

    Straps are bad

    • Written by from Suquamish

    Should have read the reviews. Stitching on strap is halfway torn, about to lose the whole strap. While the backpack worked I loved all the organization features.