• 3.0 out of 5 stars

    I've had better bluetooths

    • Written by from INDIANAPOLIS

    This ear piece connects well with my iPhone 5 but however does not communicate with Siri. I am a hairstylist so I need to have my hands free but when I'm with a client and my phone rings the person on the phone can hear everything in the background including anything my client might be saying in my chair which makes it very difficult to use while working(multitasking). The background noise cancelation feature does not work that well. It does work well with streaming music.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    A great headset.

    • Written by from Vancouver

    This is a great headset for $60. Pairing with my iPhone was instant and effortless. The sound quality is quite good for phone conversations but I wouldn't use it for music or movies. Works when my phone is 15-20 feet away or in my pocket. Good battery life, charges in no time and is very comfortable to wear. The Apple store only had black so I ordered the white online which matches my phone. Very happy with it.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Very satisfied with the A170

    • Written by from New Albany

    As airline pilot, I have used Plantronics headsets during my entire career. Having had a very good experience with them, I decided to buy the A170 for use with my iPhone and iPad. I am extremely satisfied with this headset because:
    - Fits either ear very comfortably.
    - It is very reliable (always connects).
    - Has excellent volume to be heard in most noisy environments.
    - Has very good noise canceling sound pick-up.
    - Remains connected while the phone is in a central location and I move anywhere in a 4000 sqft house, or the backyard.
    - Has 7-hour battery life in listening/talk operation.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Did not perfrom as expected - returning

    • Written by from Victoria

    It's cute, and the price is good, but I will be returning this. The headset could not recognize when I was saying "Answer" so that feature did not work for me. The call quality was awful, staticy and I could hear a disembodied self-echo which was very distracting. I tried to use it to listen to music while cleaning my house and I kept having to go get my iPhone and bring it into the room with me because the signal could not travel far enough. (note: small apartment.)

    The earpiece was comfortable, which was nice. I liked having the selection of ear options. The multi-charge cord was a nice idea, but if it was designed specifically for Apple then why not design a white connector instead of a black one?

    I used to have the Bose headset and I will be ordering it again. It's more expensive but it works way better.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Very clear conversations

    • Written by from Sharon

    I have used other plantronic bluetooth headsets that were terrible for conversations: always distorted and hard to hear and be heard.
    This A170 has fewer bells and whistles then the others, but the sound quality is as good as using the iphone microphone and the battery time is longer.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent w/ iPhone 5, truely hands-free; works w/Siri and Pandora

    • Written by from Wilmington

    Immediately worked great. Love ability to charge this device and iPhone using this one plug either in the wall or using in car..... Version tried to sell me the 165 Model in their store but it did NOT have dual charging cord like this 170 has. Ear piece is comfortable. Well made. Good investment. Thanks APPLE for having this in your store.

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Excellent little bugger

    • Written by from Cary

    Headset has great sound quality. Connects fast and lasts. Works perfect
    With Siri not too sure the one persons problem. Probably user error.
    Volume is loud and clear. Not too much mor you ask for.

    6 of 7 people found this useful

  • 4.0 out of 5 stars


    • Written by from Costa Mesa

    best headset I've bought. Only complaint is how painfully loud the max volume can be.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Truly outstanding product with minor issue you likely will never experience

    • Written by from Bristow

    Most ear pieces are barely loud enough to hear others on a speaker phone on the conversation. This unit is painfully loud at full volume and plenty loud at lowest volume. Superior to all others tested in that regard (and I test many). 6 stars out of 5

    Ear piece battery life is actually as stated and amazing. Lasts all day talking (not standby, actually on the phone) so now I don't need two units to carry me through the day. Superb, 6 stars out of 5

    Siri integration, not a problem. Press the big button and hold, beeps and then Siri perks in and she calls people by name, finds locations on maps, launches apps, and even lets me send text messages or recite notes in Notes (or in Pages etc) all very nicely. By far the best Siri experience for bluetooth (and I compare my Infiniti in that mix). 5 stars out of 5

    Bluetooth paring is a breeze and it pairs easily with multiple devices. Works with my Mac as well as with my iPhone and I use my Mac with Siri (voice recognition) for notes and similar. Only issue is that near by Bluetooth can disrupt the connection so at my desk with enough bluetooth to warm my coffee, it will sometimes burp and lose the connection to the phone. Others that I have provided same unit to in the office do not have the issue. I tested two separate ear pieces and they both do it. I do have 16 blue tooth devices connected to my iPhone so take this with that grain of salt. 4 out of 5.

    Weighs nothing. 5 out of 5 stars

    Comfort, never have had a 'burning ear" from having it in all day with silicon pressing on ear. 5 out of 5

    Controls, much better than prior products and all other products tested to date. The on-off tactile switch is a welcome change, visual green indicator for on. Love the english accent on the woman's voice. 6 out of 5 stars.

    My last favorite earpiece was the Plantronics Discovery 975 which was $129. This one scorches that product at every turn. Best $59 you can spend on a bluetooth earpiece.

    75 of 76 people found this useful

  • 1.0 out of 5 stars

    missed the mark

    • Written by from San Gabriel

    Half the point of having an iPhone 5 (6.1.4) is being able to use siri to assist. This headset did not communicate with siri at all; It did activate siri, but siri couldn't hear commands. After a long convo with Plantronics technical support, who posit the fault is with siri, I am sending it back.

    Otherwise, the headset seems sturdy and well made. I was sad it didn't work, its cute as these things go.

    46 of 67 people found this useful

  • 3.0 out of 5 stars

    Excellent Design, Fair Sound Quality

    • Written by from MILWAUKEE

    I've gone through almost all brands of in-ear Bluetooth ear sets. This one is firmly in the center. The design is the by far the best of any I've bought: beautiful shape, compact, nice functioning buttons, nice status lights (packaging is beautiful too). And it's really easy to sync and charge. But the sound quality leaves a lot to be desired. Bang & Olufsen was clearly the best in sound. Bose was next. The A170 is OK for phone calls, but listening to music and podcasts with it is disappointing. I know it's not supposed to take the place of stereo ear sets, but when I walk my dogs I'd like to listen to music for a short time - and I could do that with the Bose. But other than that I'm really happy with the A170. I need to have my hands free when I'm on the phone with customers and this is perfect. I'll be buying the Parrot Zik for serious music listening.

    38 of 40 people found this useful