Customer Reviews and Ratings

4.5 out of 5 stars

Based on 46 reviews

  • 1.0 out of 5 stars

    not what it is cracked up to be

    • Written by from Park City

    Either I have a lemon or this product is not living up to expectations. When docked, and using speaker phone, the audio fades in and out, Currently (and this is less than one year old) speaker phone does not work at all, and even when I'm using the handset, the audio fades in and out. It worked well for about 1 month. I bought because of other reviews but cannot recommend this to anyone.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Poor Quality Worse Service

    • Written by from Charlotte

    Purchased phone Sept 6. Within a week, all the lights started blinking. Called AltiGen and they said it was a hardware issue to send dock back. Cost me $16.00 to send back. Second unit lasted less then a day and same issues. Called AltGen and they said an apple issue as I didn't buy from them. Apple says go back to AltiGen. I also now have a $160. charger!

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    Not Ready Yet...

    • Written by from Carencro

    Worked Great! (while it worked). I unpacked & setup my new unit only to discover it had a non functioning speakerphone mic. Altigen sent me a replacement unit which lasted for about 60 days before it quit functioning (LEDs on all buttons stay lit up). Original shipping costs me about $15, returning the defective unit cost me about $30 (with packaging & insurance), so being that it is beyond the refund period of 30 days, I will just cut my losses at this point & accept the fact that I basically have a $195 charger (not sure how long that will work).

    68 of 77 people found this useful

  • 1.0 out of 5 stars

    Poor quality wouldn't recommend. Broken out of the box

    • Written by from Austin

    I received my iFusion today and it was broken. The speaker worked ok, but the mic didn't allow my voice to transmit. It sound like I was in a tin can and the volume was too low to even hear.

    Very bad when you consider the price you pay for the unit. I was hoping to have a nice desktop speakerphone for my iPhone since I work from home a lot. But was very disappointed with the level of quality on this one.

    When I unpacked it, i was hopeful since it looked like it was good quality and had a sleek design to it. I wish it would have only worked.

    62 of 74 people found this useful