Questions & Answers for UP by Jawbone
18 Questions from the Community
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Is it waterproof
Is it waterproof - can you shower with it on?
Also what material is it made out of? Plastic?- Asked by Shan B from Brassall
- Apr 28, 2013
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AnswerIt isn't totally waterproof but it is water resistant. You can shower, do the dishes, wear it in the rain, etc without worrying about it but I wouldn't swim with it.
This is what I have heard online.- Answered by Zachary F from Lubbock
- May 6, 2013
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Does it need a wi-fi or Bluetooth to work on my iPod 5 gen??
- Asked by Zulkifli M
- May 8, 2013
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AnswerNo, the jawbone up doesn't have Bluetooth or WiFi built in. You sync all your data using the 3.5mm headphone jack under the cap on the Up.
- Answered by Ryan B from Shafter
- May 9, 2013
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Do you have to turn it on for sleep mode like fitbit?
- Asked by Daveena J from Moose Creek
- May 7, 2013
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AnswerThe Up is always on unless it dies. But yes every night before you go to bed you have to make sure to put it in sleep mode. You can do this using the silver square on one of the sides on the Up.
- Answered by Ryan B from Shafter
- May 9, 2013
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does the material for the lighter colour (such as mint green and grey) tends to stain?
- Asked by Jiayun P from Perth
- Apr 16, 2013
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AnswerI have the rich blue and my friend has the sky blue/mint green band. It can pick up some grime, but it doesn't stain. I always wipe it down with a baby wipe or something similar and it comes up like new :)
- Answered by Stephanie B from Greater London
- May 3, 2013
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Can I replace the charging cable?
- Asked by Sandra A from Corpus Christi
- May 15, 2013
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Where is the app for Jawbone, for the wristband that monitors your sleep? My search couldn't come with it.
It is advertised in Oprah's Magazine on page 48, this month's issue. Please help. I have sleep apnea and I really want to try this out.
Thank you,
Gaynelle- Asked by Gaynelle L from Wichita
- Apr 18, 2013
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AnswerJust search Jawbone or Up Jawbone. You will find the app named UP by Jawbone.
- Answered by Silas W from Beijing
- Apr 19, 2013
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Does it work when I need to leave my phone behind?
I can't always bring my phone with me and often times must turn it off (example: when flying.) Will the band continue collecting data until I turn my phone back on?
- Asked by Amy L from Fayetteville
- Mar 14, 2013
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is Up by Jawbone compatible with a lifeproof case?
- Asked by Margaret J from Canonsburg
- Feb 27, 2013
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AnswerYes! You have to use the adapter that comes with the Lifeproof case to connect the UP.
- Answered by Alexander H
- Mar 2, 2013
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Is this the 2nd Generation of the Jawbone Up that was recently re released in the UK?
- Asked by Chris T
- Mar 29, 2013
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Can up be used with a galaxy s II android phone
- Asked by Sue B from Sudbury
- Mar 10, 2013
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Answer
No. It is water resistant not waterproof.
Will handle you showering just fine.- Answered by Gloria L from Mendocino
- Mar 15, 2013
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Does this track calories burned in gym activities?
Just wondering if you can use this to track calories burned in a fitness class for example.
- Asked by Jennifer M from Brampton
- Jan 3, 2013
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AnswerYes you can. You can press the button twice quickly to indicate it's recording a workout.
From Jawbone's FAQ's:
Will it work if I cycle, do yoga, or other non-step-based workouts?
The UP app allows you to log the duration and effort level of a variety of different workout types, so you get credit and estimated caloric burn for non-step-based activities. Additionally, the UP band has a Stopwatch mode that lets you "tag" the start and end of your activity Once you've synced your band, you can enter the details of your workout.- Answered by Janelle G from Regina
- Jan 8, 2013
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can two users share the same ipod?
Looking to purchase a Jawbone, but my husband already is syncing with the ipod I have, can two users share one device
- Asked by Isabel G from Mississauga
- Mar 21, 2013
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there is now mention of sizing so how do we know which size to get?
- Asked by Julia T from Charlotte
- Dec 19, 2012
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Best AnswerIf you can make it into the store, the top of the box that the band comes in has a hard plastic sleeve with a cut-out you can fit your wrist into. The cut-out simulates the size of the band.
- Answered by Fabian P from Jackson Heights
- Dec 28, 2012
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what is better for a hockey player the Nike fuel band or jawbone up?
- Asked by Jessica O from Ottawa
- Dec 25, 2012
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Best AnswerI would honestly say go with Nike because Jawbone is more lifestyle focused and Nike is focused largely on athletics
- Answered by Jaycee J from St. Louis
- Dec 28, 2012
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When I can buy a red band?
For the first time the red bands ended very quickly. And this time they did the same thing. Confusing ...
- Asked by Kristina P from The Woodlands
- Mar 6, 2013
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Answer
From Jawbone's FAQ's:
Is it water resistant? Can I wear it swimming?
Your band is rain, splash, sweat, and shower-resistant, but we recommend taking it off before swimming.- Answered by Janelle G from Regina
- Jan 8, 2013
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