Your Account
Shopping the Apple Online Store is even faster and easier if you have an account. Your account consists of your Apple ID and password. With it, you can easily save items and carts, take advantage of 1-Click ordering, check the status of or change your orders, and more.
Benefits of an Apple ID
To create an Apple ID (typically your email address) or sign in using an existing Apple ID,
By creating and using an Apple ID, you can personalize your Apple Online Store experience. You can save items you’re interested in purchasing, save a cart if you’re almost ready to place an order, use 1-Click ordering on our secure website, check the status of or change your order, check Apple Gift Card balances, and much more.
Additionally, your Apple ID gives you access to other Apple resources including:
- Buying music, movies, and TV shows at the iTunes Store
- Buying or downloading applications at the App Store
- Using 1-Click ordering on the Apple Online Store
- Ordering photos and photo books with iPhoto or Aperture
- Registering your Apple products
- Accessing support for your products from AppleCare
- Getting One to One personal training and other services at an Apple Retail Store
Sign in to Your Account to begin taking advantage of these features!
If you forgot your Apple ID, try your current email address. If that doesn't work, you can find your username with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account page.
If you still can't sign in, please contact Apple Store Customer Service at 1-800-676-2775. For security purposes, Apple cannot provide you with your Apple ID or password.
Find or Reset Password
If you forgot your password, you can easily recover or reset it using the iForgot tool. For security reasons, Apple cannot reset your password for you.
To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: “This Apple ID has been disabled for security reasons." To reset your account, use the iForgot tool.
Guest Checkout
With our Guest Checkout feature, you can check out on the Apple Online Store without an Apple ID or password. Simply add the items you'd like to purchase to your cart, enter your shipping and payment information, and click the "Place Order Now" button.
You'll be able to visit online Order Status to check your order status and track shipments. To cancel items, add items, or make changes to your order, please call
Manage Your Account
It's easy to change your Apple ID, password, or default shipping and payment information. Click here to view and edit your account information. Please note that you will not be able to change your credit card information if you have 1-Click turned on.
Any changes that you make will only apply to future orders. To make changes to current orders, visit online Order Status.
1-Click
1-Click ordering allows you to conveniently purchase item(s) from the Apple Online Store with a single click of your mouse.
When you activate 1-Click for a computer, the "Buy with 1-Click" button displays on most product pages. Simply select the product you want to purchase, and click the "Buy with 1-Click" button.
Items ordered using 1-Click (except for Electronic Software Downloads) will be processed at the end of a 90 minute waiting period. For each 1-Click order, a thank you page confirming your Order Number will be available for you. On this page, you can access your 1-Click order by clicking the "Edit 1-Click Order" button. During this waiting period, you can modify and delete your pending 1-Click order(s). All of the items you purchase within 90 minutes will be consolidated into one order to save on shipping costs.
Apple will process your order according to the instructions you provide when you turn on 1-Click. Once your order has been processed, an Order Acknowledgment email will be sent to the email address registered under your Apple ID.
Remember, 1-Click must be turned on for each computer you want to use this feature with. By activating 1-Click, you indicate that you have read and agree with Apple's Sales and Refunds Policy.
1-Click Settings
1-Click lets you set your shopping preferences, including your preferred shipping addresses and methods, for faster and easier shopping.
To access your 1-Click account settings, log in to Your Account and click the “Change 1-Click settings" link. From here you can turn 1-Click on or off, or edit your preferred shipping and payment information. If you’d like to change your credit card information, you must first turn 1-Click off.
Privacy Policy
Apple is committed to protecting your private information. Read Apple’s Customer Privacy Policy.
