When I ordered my new late 2012 27" IMac, this mount seemed like a good deal for the price. When I received the product I was astounded by how poorly it was packaged. I understand that this is not an apple product; however, since every other Item I have ever received from apple has been beautifully packaged, I was expecting a certain level of constancy. Upon opening the shipping box I discovered that the mount was just sitting on the bottom under one piece of styrofoam. One of the bags of screws had been torn, and small parts were strewn all over the place. Ignoring the minor inconvenience of the poor packaging, I decided to set the mount up; however, I quickly discovered that the mounting screws were too short to go through my desk
(and I don't have a particularly thick desk) this required me to get out my router and create a cavity for the mount to fit in. All hassle aside, this is an excellent product, If only it were easier to set up, and properly packaged.