• 4.0 out of 5 stars

    A great product and company - Apple should recommend it

    • Written by from Wilmington

    On a Friday night, as I prepared to update the OS on my older Apple Mac Pro, I decided to back up my USER folder/files. The software I used didn't clearly indicate that choosing a destination hard drive meant that drive would be wiped clean...it was. The 150 GB of mostly video files (HD and DV), stored on a 2 TB internal hard drive, was GONE, with only the cloned USER folder/files now on the drive.

    After loud expressions of frustration, I began to seek a recovery solution, not sure if that meant a service or DIY via software. My search led me to ProSoft and Data Rescue 3, which clearly stood out from similar products, particularly for Apple owners. It appeared to be a good fit, so I downloaded the "trial" version, installed it and ran a Deep Scan, which indicated there were many, many files that could be reconstructed.

    I ordered the "full" version on Saturday for Monday delivery and by Monday night the majority of my lost files were recovered and reconstructed. Granted, there are some things about the way the files were restored that I'm not thrilled with...and a few of the larger HD video files (several GB each) were not recovered at all. But the bulk of my files were rescued and my peace of mind restored.

    Thanks ProSoft, for Data Rescue and your support team. If I may suggest, look into how DR3 restores DV video and other files (thousands of small pieces), to see if there's a way to get them back in a more "complete" form. QT and MPEG files seem to return in tact, it's the DV files that I had problems with. Even so, I am thankful for Data Rescue 3 and recommend it.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Works as advertised

    • Written by from Nonthaburi

    My RAID system died in a way that I could not just swap disks out... Years of critical data was at risk, so the investment seemed worthwhile. Pre-sales support were very helpful and got me going with a demo to prove it would work, needless to say I got all my data back without a hitch.

  • 4.0 out of 5 stars

    Great utility and great customer support

    • Written by from Montclair

    This tool miraculously recovered my data when the volume was unreadable and unfixable by the Disk Utility. The customer support rep from Prosoft was very helpful and responsive as well. This is well worth the investment.

    16 of 16 people found this useful

  • 4.0 out of 5 stars

    Worked like a charm

    • Written by from Dallas

    An external drive wasn't mounting with some very important data inside. It would have been a disaster and spelled certain death with a new client if it wasn't recovered. Data Rescue was very easy to use and recovered everything with a simple scan. The software goes much deeper for harder-to-recover drives. I'm very glad I have it, because all hard drives fail eventually.

    25 of 25 people found this useful