Customer Reviews and Ratings

5.0 out of 5 stars

Based on 83 reviews

  • 5.0 out of 5 stars

    Saved my data on old HDDs!!

    • Written by from Honolulu

    I have used this product for more than 10 scans on old Hard Drives, flash drives and when a friend accidentally deleted more than 20GB of data. I have been able to recover files I completely forgot I had; files I had deleted and forgot about, but was very happy to recover; and files that were just hanging out on HDDs from old computers.

    I would, without a doubt, recommend this product to anyone who has ever needed to recover something accidentally deleted, or who has old HDDs they want to recover data from. VERY helpful and VERY easy to use (connect, select, scan, recover)!

  • 5.0 out of 5 stars

    Saved my rear end

    • Written by from Davenport

    Was in a rush and trying to reformat a drive for a client, I accidentally reformatted my main data drive. Gulp... Googled and luckily found these guys. Downloaded the trial version which enabled me to see what I would be able to rescue. Once I saw my data was all there, I purchased the product and 8 hours later my data (350 gigs) was there and functioning. Customer support was super helpful too. Thanks a million kilobytes over! GREAT PRODUCT

  • 5.0 out of 5 stars

    Miracles do happen...

    • Written by from Quincy

    I didn't think this kind of rescue was possible. It was a worst case scenario: In my haste to format a 2GB SD card, I accidentally clicked on my 2TB Video drive and hit "erase". BOOM. I had erased thousands of pictures and video's that WERE NOT backed up (let's not even discuss that - it happens)

    To make a long story short, I bought Data Rescue 3 and hooked the erased 2 TB drive up to my laptop with a 2TB USB drive and started the program. After an almost 24 hour scan it seemed to find EVERYTHING and more. It found 3.4TBs of info. It was recreating things that hadn't been on the drive for AGES. In another day and a half, it recreated and copied everything I wanted to a new USB drive. I'm still stunned and eternally grateful that this was even possible. Thank you Prosoft. : >

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Does what it says

    • Written by from Addison

    Deep Scan, wait, retrieve...it's that simple. Great product and easy to use.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Miraculous Software. Never Seen anything like it.

    • Written by from North Vancouver

    I formatted an iMac and installed upgraded system software. Then realised I had missed backing up huge amounts of files of another user on the computer. Oops. Very important files to this other person. And it was all my fault :-( So I hoped for a miracle and tried Data Rescue 3. Simply, it worked. It somehow combed the formatted and re-installed hard drive and rebuilt/reconstructed thousands of docs and pictures. It took 4 hours. The 'Recover' button didn't work but Tech Support told me to simply quit and re-launch the software. It worked. I was able to recover most of the files and images. I have worked with computers since 1979 and have never never seen anything this good. Miraculous.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Beyond my expectations!!!!

    • Written by from Lowell

    Ok, let me start out by saying that I am not a computer guru at all, I am a stay at home mom who loves her MacBook Pro!! I accidentally deleted all of my pictures off of iPhoto, thousands of them, and my trash had already been emptied!! I really don't know how that happened...Anyway, I was so upset thinking either I was going to have to pay a ton of money somewhere to have someone recover them or give one of the programs out there a try. I decided to try Data Rescue 3 because of mostly good reviews and because they offered free tech support, which I knew I would probably need. So I purchased the program, got an external drive, and set it up to the deleted files scan. Within hours I had my pictures back and ready to import back into iPhoto. I was so happy I could've cried! I recovered all of them, it's been a lot of work sorting through them all but worth the $99 I paid! I must also mention that it is much simpler than I thought, the program walks you through pretty much everything. I did need to call tech support one time to ask how to do the import from my external drive back into iPhoto and they were very friendly!! I would 100% recommend this program!!

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Thank-You Data Rescue

    • Written by from PLYMOUTH

    I deleted all my daughters files by accident, she is in college and I was helping her delete all her junk mail. I was so upset and so was my daughter, ok there were tears and a few words. I then took her computer to the apple store, the young man helping me said he couldn't find any deleted documents. I then asked if he could please ask the manager for advice. The manager suggested Data Rescue 3 or taking it to someplace that specializes in data recovery. I didn't have the time or money to take it to someone to do it for me. So I purchased Data Rescue 3, I am not computer savvy, but with the great technical support; "Thank-you Mike!"and a fantastic program we were abel to retrieve all 139 files her midterms and her college passwords. WOW!! thanks again Data Rescue. BTW we now have her programs/files backed up in triplicate.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Delivers. Period.

    • Written by from Fenton

    Two weeks ago I had a Finder file copy operation lock-up and long story short I ended up using Secure Empty Trash on my Mac running Mountain Lion. I hadn't realized that my 140gb Aperture library had been moved to the trash during my Finder lock-up.

    Everywhere I searched on the internet pointed me to the same answer, "when Secure Empty Trash" is used, the files are gone with no hope.

    This library included all of our children pics, from birth to today as well as every other facet of life. Needless to say, we were speechless and in shock.

    Against the insinuations of all I read online, I bought Data Rescue 3 last night and even though I had accepted the fate and even repartitioned the drive this week, Data Rescue recovered nearly every single photo and video clip from the Aperture library.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Highly recommended

    • Written by from TORQUAY

    A friend of mine recently accidentally re-formatted his External Hard Drive which contained all his iTunes Music library and media. As a long time user of Drive Genius, last night, I purchased Data Rescue 3, ran it all night and recovered all 115GB of his music, and I have now imported the music back into iTunes. I have never ventured into data recovery before, but I have to say that your program is not only effective, but also very intuitive to use. I didn't have time to read the full manual. Just used the deleted Items scan. It took about 7 hours to scan and about 4 hrs to recover.
    I love the way the recovered files are shown in Folders, in this case Music, with each type nested inside, i.e. MP3, AIFF, etc It even restored the song and album name, and the artwork artwork!
    It is also good value for money.
    Needless to say we are both very impressed with Data Rescue!

    20 of 20 people found this useful

  • 5.0 out of 5 stars

    Data Rescue 3

    • Written by from Ascot

    I had lost some files in my forced migration from my PowerBook 4 to My new MacBook Pro. These files were not on my TimeMachine backup but were on another disc that I had recorded 'just in case'. Inevitably this other disc was erased unexpectedly by some other s/w I had installed. I searched the web and found Data Rescue 3 which I used to do a scan on trial. I was so pleased with the analysis that I signed up immediately. Data Rescue 3 has indeed found all my files and I have been able to rename the retrieved files and save them into my Document directory. I have revisited the "Reconstructed" files twice more to locate and rename files that would otherwise have been lost forever. Data Recovery 3 does all that it claims to do and more. It is very user friendly and highly recommended.

    41 of 41 people found this useful

  • 5.0 out of 5 stars

    Saved!

    • Written by from Campbell

    This was my first time recovering data from a broken HDD. It was bad. My disk had a S.M.A.R.T failure. My Imac wouldn't even boot. Due to an icky Time Machine I'd estimate I had lost ~4 weeks worth of data. Being a tight scotsman, I really didnt want to spend $800-$2000 for a "professional" to retrieve my data...

    Data Rescue 3 was a life saver! The software was intuituve & easy to use. The on-line support was prompt & efficient. I was able to use Data Rescue 3 to boot the Imac up and inspect the HDD. Unfortunately, my deepscan failed with some weird cryptic message. After a quick email exchange with Prosoft support (he rocked), I managed to clone the entire HDD to an external drive, run another deep scan (warning - this took ~9hrs for 1TB) and was able to restore ~99% of the data. The actual recovery time was way quicker than the scan though. I swear this was the best $100 I've spent in years. I'm already being asked to help other people out with their molly drives!

    Huge thanks to ALL the folks at Prosoft for developing a fantastic piece of software :)

    44 of 44 people found this useful

  • 5.0 out of 5 stars

    Data Rescue is Awsome

    • Written by from SKOKIE

    Awsome pruduct! Awsome customer service!! We had our laptop computer HD crash after a bit over a year.. the Apple store put in a new hard drive (which we had to pay for and they were not able to recover ANYTHING..) We bought the Data Recovery program and an external HD .. it was pretty simple to follow the instructions and created an image of the HD that crashed.. then proceeded with a deep scan recovery and WALAH!!! almost everything was completely recovered .. We then sorted the files by type and date and in short order copied almost everything.. We actually were able to recover things we forgot about , including websites and searches and downloads that had been used in the past.. as you can see we are speechless!!! LOL. when we called for some help at Prosoft to make sure we are doing it correctly, we got through quickly and received quick and clear instructions.. Nice to see such great results in this age of techno mumble jumble which is very rare.. I am a true fan now!

    32 of 32 people found this useful

  • 5.0 out of 5 stars

    It's been a staple

    • Written by from Sacramento

    This product has been a mac staple for years, and years. And years.

    It's one of those products that you don't need until you need it, then you'd better have it. Eventually, unless you're really lucky, you'll need it. If you though time machine was cool, this product actually compliments it by doing recovery on non-tm disks. I've used it to recover family photos, fix external cf cards that have failed while in camera (saving photos I thought were gone). It's epic.

    Buy it.

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    Data Rescue is AMAZING!!

    • Written by from Mckinney

    My entire iPhoto library was mistakenly trashed, disposing of over 4,000 family photos and videos . . . absolutely devastating. Apple recommended Data Rescue, and it works!! I was thoroughly impressed with the quality of customer service and support at ProSoft—especially Mike, who was tremendously helpful in directing me through the process of safely installing the software, activating the program and then navigating my recovered files. I am still sorting through thousands of files that have been retrieved from my trash, and I can't believe how many images AND videos have been recovered completely intact. I am thrilled, to say the least!!! I HIGHLY RECOMMEND DATA RESCUE!

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    This product saved my life !!

    • Written by from Lausanne

    I unfortunately deleted my 12T PROMISE RAID unit in a fraction of a second (my fault, i'm stupid) I was around to kill myself when i tried (with no hope at all) DARA RESCUE 3 and this software is absolutely amazing !!
    Definitely, it will depend on the size of your disk for the time it will run, but even after 3 weeks (oh, yes) i have recover all my data !
    This is my best 100$ spent !!
    Don't kill yourself before you tried it !

    22 of 22 people found this useful

  • 5.0 out of 5 stars

    It Worked

    • Written by from Towson

    I mistakenly erased a user account that I thought was gone forever. There were photos in that account that were irreplaceable. Many on the Internet user groups told me they were gone. Then someone suggested I try Data Rescue 3. It recovered EVERYTHING! Even stuff I really didn't need. Thanks guys.

    22 of 22 people found this useful

  • 5.0 out of 5 stars

    Fantastic!

    • Written by from Campbellford

    I had inadvertently deleted all of my email in my inbox when deleting another Mail account (I have suggested to Apple that they address this issue as I am not the only one to have done this!). After 2 phone calls with Apple Support they told me that the messages were gone! I purchased this product and with a lot of patience from Jeremy in the ProSoft Support department (yes, a REAL person!!) in a very short time I had all of my emails back! This program is absolutely worth it's weight in gold!!

    23 of 24 people found this useful

  • 5.0 out of 5 stars

    Life Saver!!!

    • Written by from Glenholt

    My 320gb hard drive on my MacBook pro went down. DR3 to the rescue and with some help from Prosoft's customer support, every single file was recovered. If you're up the creek without a paddle, I can't recommend it highly enough.

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    I have been rescued

    • Written by from Haapajärvi, Finland

    I was rescued by Data Rescue 3 today. Many files were lost and Data Rescue 3 recovered them perfectly. It´s fantastic!!!

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    darn good

    • Written by from Amherst

    I used TechTool Pro for years. Even if Micromat hadn't taken TTP in the wrong direction I'd still be using Drive Genius now. Drive Genius has matured into a product which is superior to TTP in all respects. It's the first disc I reach for when a hard drive is ailing.

    23 of 23 people found this useful