Customer Reviews and Ratings

2.0 out of 5 stars

Based on 26 reviews

  • 1.0 out of 5 stars

    Not as good as I thought

    • Written by from Dalston

    I use this scanner for my receipts.

    I end having to fill in the information into the software which defeats the purpose of buying this thing.

    When the software guesses the information (even on a good copy of a receipt) it gets it wrong most of the time.


    If you think this will make doing your accounts easier. Just hire a book keeper.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Great Concept - Poor Operation

    • Written by from Libertyville

    The Neat scanner is a wonderful idea - but if I didn't own it, I wouldn't buy it.
    It refuses to consistently work with a MacMini - every other time the application is started, I have to turn off and on the scanner, exit out of the application, and restart - sometimes 4 or 5 times in a row just to scan 1 single receipt

    The Neat support people have no answer - they say it "is what it is"

    So don't buy the Neat scanner - cause "it isn't what it is supposed to be"

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Don't bother

    • Written by from St. Paul

    We have a Macbook Retina Pro. Returned NeatReceipt as fast as I could. Seemed like the software was outdated for our computer. Very disappointed, but will look for a more compatible scanner.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Not tough enough.

    • Written by from Hove

    Do not buy this.
    It's simply not tough enough, being made of flimsy plastic, and while we're talking about looks, the machine also looks cheap and toy-like to say the least.

    Without restating other reviewers comments, the gist of them is that the selling point of their software is just plainly flaky and inefficient. In the end you waste more time dealing with software flaws, than getting down to the actual job in hand; a sure sign of a bad and ill-conceived product!

    As a hint, in the end I bought the more expensive Fujitsu ScanSnap S1500M. This is the best (affordable) model of ScanSnap to go for, coming with a CCD sensor (many others, inc. other ScanSnap range ones, have less good CIS sensor type).
    Yes, more expensive, and doesn't come with separate software, but integration with workflow works well anyway, it also scans EVERYTHING efficiently and more quickly than any others (hence it's the market leader product accordingly). Excel can do most of the filing of field info.

    If NeatReceipts software worked as well as Devonthink, or just had better Evernote integration (many use this), it would meet half the battle (or even generally, just better Finder/Path Finder filing system help for the moment, until some other cloud solutions come along).

    In summary, NeatReceipts is not a "concept" I can be bothered to have in my life!

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Great hardware - need better software

    • Written by from Portland

    The scanner works very well and is very portable. It's great for scanning documents as well. I would like to see better software integration in the future. Neat should allow an open-ended option of scanning documents to file. Of course there is an export function, but the multiple steps seem unnecessary. Sometimes connection drops, but the scanner is pretty much plug-and-play. Great product nonetheless!

    10 of 11 people found this useful

  • 4.0 out of 5 stars

    great product

    • Written by

    really enjoyed this product and think everyone should get one. Lets go green

    40 of 97 people found this useful