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Prosoft Drive Genius 2

Amazing Company

Written by GH from ALBUQUERQUE

Sep 29, 2008

I have to say that I have been involved and have used computers and software since the Commodore 64 starting in the late 70's. In all of my years I have never dealt with a company so responsive, so easy to deal with, so pleasant to have an actual human being to talk to when the company answers the phone and the software actually works as advertised. This is the second time I have called Prosoft and its the second time I have been completely blown away by the service. I beg you, when you become a big company please don't change your ways. It is a rare occurrence that this kind of customer service actually exists.

51 of 60 people found this useful

Prosoft Drive Genius 2

Works as advertised

Written by PR from Phoenix

Dec 15, 2008

My hard drive had become sluggish by the constant in and out of various files and my Aperture library had grown to almost 40Gb. I needed a reliable way to defragment the drive without risking my photo files. Thanks Drive Genius, you came to the rescue. If the other utilities in the package work as well, you've got a real winner here.

44 of 50 people found this useful

Prosoft Drive Genius 2

This does the trick

Written by QL from pinellas park

Sep 14, 2008

if my macbook pro could express emotions, it would express tired and hate for the amount of work it put it through, for music production, graphic designing, mad hours doing online promotions, ect... that will slow down your gear through time. i had a little trouble getting the HD defrag. until i read the user guild, hint: gotta restart the mac and hold down C button fellas;p it makes sense to use what the mac genius uses at the apple store and now my gear is fast

36 of 41 people found this useful

Prosoft Drive Genius 2

Great app.

Written by MS from Montreal

Dec 22, 2008

I find that drive genius is a very useful app. I used it to defragment my disks, review my partitions and so on.
I had an issue and the tech at Prosofteng was very kind, helping me all the way.He gave an excellent customer service.

29 of 35 people found this useful

Prosoft Drive Genius 2

Great Program

Written by PS from Gilbert

Jan 13, 2009

At first I was fustrated with Drive Genius II, but that was because I am migrating from using a PC to MAC and I was used to how a PC works. Once Prosoft Tech Support provided more detailed information of the use of their program, it worked just fine. Overall, I am pleased with DG II.

26 of 33 people found this useful

Prosoft Drive Genius 2

Drive Genius bad Data Rescue good

Written by DA from Batavia

May 17, 2009

I got Drive Genius from Mac Sales as part of a package deal. Used it to duplicate a drive for a customer and after it had finished I found it had erased the directory on the source drive and copied nothing to the destination drive. Put it down to operator error. Then I tried the same thing on a second drive, different machines, making very sure everything was as it should be, it did the same thing again.
I used Data Rescue to rescue the data on the first drive and chased that around for 1 month before getting the customers data back so it would work again (this was a customers machine and I couldn't just wipe it and start over).
To make a long story short I won't recommend Drive Genius for any thing unless you are looking for a pretty disk for a mobile.
If there were zero stars I would rate it that.
Data Rescue by the same company is great and I have used it since sys 8.

18 of 18 people found this useful

Prosoft Drive Genius 2

Slow Overall Performance

Written by WL from Stafford

Jun 29, 2008

This product does indeed perform the maintenance on your hard drives. However, if the drive is mounted, it will not work on it. Also, the bootable media does NOT boot on newer Mac Pros. When using the bootable media, the boot time can be 3 to 5 minutes, and the interface operates slowly as the bootable disk needs to spin up almost every time you choose a different function. So, while the product performs ad advertised, it runs very slowly in the interface. I would wait for a newer version with bootable media that works on all Macs and hopefully a faster interface.

30 of 43 people found this useful

Prosoft Drive Genius 2

Great!

Written by RB from Salt Lake City

Dec 4, 2008

Awesome software, super easy to use, and works great. Really helped clear things up and get things going. The more stuff you have, the more you need something like this.

17 of 19 people found this useful

Prosoft Drive Genius 2

A must have!

Written by MC from Fairfield

Nov 4, 2008

A great addition to your utilities. Keeps your mac nice and healthy, and fast. Great company, dependable software!

16 of 18 people found this useful

Prosoft Drive Genius 2

Horrible

Written by JF from Melbourne

Jun 16, 2009

I have a 2008 mac pro and I do a lot of file transfers, and delete large files from my hard drive. So I thought having a defragmenting program would keep my performance up.
Ran their defragmenter program on my external HD which uses time machine. No apparent problems. So in order to defragment the mac HD drive (boot drive) I had to boot from the DVD disc provided. Ended up moving some important files on my mac HD and my time machine backup drive. Fortunately I was able to recover 400/ 600 GB of data from my first upload to the backup drive which was three months prior.
Bottom line please DO NOT get this software unless you like pretty animations, and corrupting your hard drive. I purchased this program because of the high reviews, just to find out after my mishap that they are misguided and many others have actually gone through the same issues I have. I consider myself extremely competent with computer hardware/software. However this time I got lax with my product review research.

15 of 18 people found this useful

Prosoft Drive Genius 2

Crashed my HD

Written by EB from Hoboken

Sep 8, 2009

I see I am not alone here with troubles. I have a late 08 mbpro with snow leopard. Running v2.2, I ran defrag and it created an error. Disk utility and every other tool I could find showed it as "invalid catalog PEOF", which I interpret as "PEOF! Your data has disappeared!" Numerous websites and the applecare rep have convinced me defrag isn't even needed, so I am kicking myself. Hopefully my time capsule backup isn't too old, I will see tonight.

I don't believe software that does the polar opposite of its intended function should even get 1 star, but I can't give any less.

12 of 15 people found this useful

Prosoft Drive Genius 2

Poof.... and gone is your data.

Written by JD from oisterwijk

Oct 9, 2009

I used version 2.2.1 of Drive Genius since i thought it was necessary to defrag my Leopard system.

The defrag map was horribly red so i went on and started the defrag.. hours later is happily stated "Done".

My mac has not booted since, PEOF error, invalid catalog!.
Repair was not possible, tried it all...
The only solution was FORMAT DISK.
Luckily I have a Time machine backup and was able to restore my system.

My suggestion… only try Drive Genius if your into Russian roulette.
Lost money in the process……

9 of 10 people found this useful

Prosoft Drive Genius 2

HARI KARI

Written by KB from Bolton

Aug 7, 2009

Bought this after reading a review in a mag to defragment me macbook pro. It completely destroyed my hard drive and my mac failed to reboot after defragging. Fortunately I had backed up before defragging!
The only way to get my computer back to life was to reinstall Leopard and then reinstall ALL my original software and my pics wasting a perfectly good Sunday.

10 of 12 people found this useful

Prosoft Drive Genius 2

Genius is not a good name

Written by GG from Farmers Branch

May 26, 2009

I just switched over to Mac from PC and although I like my new Mac Pro I think Drive Genius 2 deserves a new name. You can't even defrag your main drive without using the bootable DVD that came with the software. Unfortunately, it didn't work.

I never had this problem with Diskeeper and I never was warned that I may lose my data from defragmenting the hard drive. I could also defrag in the background with Diskeeper. Do you really think I bought this software to defrag my secondary drives?

11 of 17 people found this useful

Prosoft Drive Genius 2

Drive Genius 2 saved the day!

Written by MN from Houston

Jun 12, 2009

I tried DiskWarrior, but it didn't work on my MacBook Pro (see review for that software). I went back to the Apple Store, purchased Drive Genius 2, and everything worked as advertised.

4 of 4 people found this useful

Prosoft Drive Genius 2

Drive Genius 2.2.1 for Mac Intel

Written by DS from Littleton

Nov 3, 2009

I upgraded my old copy of Drive Genius 2 for my 2 Intel machines at the school I work at. I needed an upgrade to be compatible with SNow Leopard OS. I received a link to download a dmg file to make a bootable disc. I didn't burn it right and wasted a couple of DVDs. I contacted Tech help and they responded with the correct info and the DVD was burned flawflessly. Only problem was I found you should read all drections before doing stuff. I thought I was a seasoned user and fairly smart....not so. I decided to do a full optimization and defrag my hard drive (which really didn't need it).....I neglected to disable the sleep mode (as it said in the instructions I did not read). Cause a big problem becasue the HD would not remount after the process. Had to initialize the HD and reinstall everything. Luckily I backed up with TimeMachine and the resore process was perfect. Drive Genius Tech support was very helpful and supportive. I have used Norton and TechTool Pro in the old days and now I would only use Drive Genius for my Macs......just read stuff first so you don't make problems for yourself.

3 of 3 people found this useful

Prosoft Drive Genius 2

Good product and excellent support

Written by NG from Tuebingen

Oct 20, 2009

This product works just as advertised. Its a solid solution to get a backup of your hard disc especially if its your boot drive.

The program didn't work right away. But after contacting the support, I quickly resolved my problem. I must say, I was very pleased with the support.

3 of 3 people found this useful

Prosoft Drive Genius 2

Excellent product

Written by IM from Farnborough

Sep 10, 2009

I've used Drive Genius 2 for a while and found it to an invaluable tool, assisting in the maintenance cycle of my MAC. The product delivers well and is backed by a quality support function.

3 of 3 people found this useful