Home

  • 1-800-MY-APPLE
  • chat
 

 
 

Customer Ratings

3.5

Based on 24 reviews

  • Prosoft Drive Genius 2

    4.0

    good stuff

    Written by DD from rockport

    Dec 6, 2009

    The backbone of any innovative software package is the help we get from the designers. For most of us the guts of the program are a little over our heads. And when things get screwy, you need help. Getting a real live person to answer your questions in an informed and prompt manner is what makes these packages a great addition to your computing or else a great big headache.

    Twice I needed help with the Drive Genius 2 program and twice got just the help I needed.

    Watch out for the Slim Drive option, though. It will cull your iTunes files and remove ones you probably do not want removed. And be sure to choose the archiving option so that anything removed can be retrieved if necessary.

    Otherwise, buy it. It's good value and is backed up with good service.

    2 of 2 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Works great for me

    Written by WM from Pine Grove

    Dec 1, 2009

    I've been using drive genius for several years now. Starting with version 1. Currently I'm using version 2 on my MacPro and MacBook Pro. It has served me well. Always worked great with no problems. I did recently have an issue with a registration number on my MacBook Pro, but Michael in customer service helped me find the solution. Thanks ProSoft & Michael.

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    Defrag -> Data gone

    Written by PG from Palo Alto

    Nov 29, 2009

    Version 2.2.1. Unfortunately have to confirm some of the previous reports, which I did not know prior to using Drive Genius 2. However, Apples Time Machine restore works reliably, so you can play around and count on the restore after having lost your data (i.e. after defrag drive does not mount). BTW: sleep disabled. A 'Genius' product should work like a Genius, like Time Machine is! Thanks Apple developers.

    0 of 1 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Drive Genius 2.2.1 for Mac Intel

    Written by DS from Littleton

    Nov 3, 2009

    I upgraded my old copy of Drive Genius 2 for my 2 Intel machines at the school I work at. I needed an upgrade to be compatible with SNow Leopard OS. I received a link to download a dmg file to make a bootable disc. I didn't burn it right and wasted a couple of DVDs. I contacted Tech help and they responded with the correct info and the DVD was burned flawflessly. Only problem was I found you should read all drections before doing stuff. I thought I was a seasoned user and fairly smart....not so. I decided to do a full optimization and defrag my hard drive (which really didn't need it).....I neglected to disable the sleep mode (as it said in the instructions I did not read). Cause a big problem becasue the HD would not remount after the process. Had to initialize the HD and reinstall everything. Luckily I backed up with TimeMachine and the resore process was perfect. Drive Genius Tech support was very helpful and supportive. I have used Norton and TechTool Pro in the old days and now I would only use Drive Genius for my Macs......just read stuff first so you don't make problems for yourself.

    5 of 5 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Great support!

    Written by DG from saint petersburg

    Oct 28, 2009

    I've found Drive Genius to be quite useful, and the support is fantastic; great followup, very helpful.

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Good product and excellent support

    Written by NG from Tuebingen

    Oct 20, 2009

    This product works just as advertised. Its a solid solution to get a backup of your hard disc especially if its your boot drive.

    The program didn't work right away. But after contacting the support, I quickly resolved my problem. I must say, I was very pleased with the support.

    3 of 3 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    Poof.... and gone is your data.

    Written by JD from oisterwijk

    Oct 9, 2009

    I used version 2.2.1 of Drive Genius since i thought it was necessary to defrag my Leopard system.

    The defrag map was horribly red so i went on and started the defrag.. hours later is happily stated "Done".

    My mac has not booted since, PEOF error, invalid catalog!.
    Repair was not possible, tried it all...
    The only solution was FORMAT DISK.
    Luckily I have a Time machine backup and was able to restore my system.

    My suggestion… only try Drive Genius if your into Russian roulette.
    Lost money in the process……

    9 of 10 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    4.0

    Excellent product

    Written by IM from Farnborough

    Sep 10, 2009

    I've used Drive Genius 2 for a while and found it to an invaluable tool, assisting in the maintenance cycle of my MAC. The product delivers well and is backed by a quality support function.

    3 of 3 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    Crashed my HD

    Written by EB from Hoboken

    Sep 8, 2009

    I see I am not alone here with troubles. I have a late 08 mbpro with snow leopard. Running v2.2, I ran defrag and it created an error. Disk utility and every other tool I could find showed it as "invalid catalog PEOF", which I interpret as "PEOF! Your data has disappeared!" Numerous websites and the applecare rep have convinced me defrag isn't even needed, so I am kicking myself. Hopefully my time capsule backup isn't too old, I will see tonight.

    I don't believe software that does the polar opposite of its intended function should even get 1 star, but I can't give any less.

    12 of 15 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    First-Class Product

    Written by TS from Lake Wendouree

    Aug 11, 2009

    Drive Genius 2 does all that is claimed for it, and is well supported by its technical advisers. I am wholly satisfied.

    3 of 3 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    HARI KARI

    Written by KB from Bolton

    Aug 7, 2009

    Bought this after reading a review in a mag to defragment me macbook pro. It completely destroyed my hard drive and my mac failed to reboot after defragging. Fortunately I had backed up before defragging!
    The only way to get my computer back to life was to reinstall Leopard and then reinstall ALL my original software and my pics wasting a perfectly good Sunday.

    10 of 12 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    Horrible

    Written by JF from Melbourne

    Jun 16, 2009

    I have a 2008 mac pro and I do a lot of file transfers, and delete large files from my hard drive. So I thought having a defragmenting program would keep my performance up.
    Ran their defragmenter program on my external HD which uses time machine. No apparent problems. So in order to defragment the mac HD drive (boot drive) I had to boot from the DVD disc provided. Ended up moving some important files on my mac HD and my time machine backup drive. Fortunately I was able to recover 400/ 600 GB of data from my first upload to the backup drive which was three months prior.
    Bottom line please DO NOT get this software unless you like pretty animations, and corrupting your hard drive. I purchased this program because of the high reviews, just to find out after my mishap that they are misguided and many others have actually gone through the same issues I have. I consider myself extremely competent with computer hardware/software. However this time I got lax with my product review research.

    15 of 18 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Drive Genius 2 saved the day!

    Written by MN from Houston

    Jun 12, 2009

    I tried DiskWarrior, but it didn't work on my MacBook Pro (see review for that software). I went back to the Apple Store, purchased Drive Genius 2, and everything worked as advertised.

    4 of 4 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    2.0

    Genius is not a good name

    Written by GG from Farmers Branch

    May 26, 2009

    I just switched over to Mac from PC and although I like my new Mac Pro I think Drive Genius 2 deserves a new name. You can't even defrag your main drive without using the bootable DVD that came with the software. Unfortunately, it didn't work.

    I never had this problem with Diskeeper and I never was warned that I may lose my data from defragmenting the hard drive. I could also defrag in the background with Diskeeper. Do you really think I bought this software to defrag my secondary drives?

    11 of 17 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    1.0

    Drive Genius bad Data Rescue good

    Written by DA from Batavia

    May 17, 2009

    I got Drive Genius from Mac Sales as part of a package deal. Used it to duplicate a drive for a customer and after it had finished I found it had erased the directory on the source drive and copied nothing to the destination drive. Put it down to operator error. Then I tried the same thing on a second drive, different machines, making very sure everything was as it should be, it did the same thing again.
    I used Data Rescue to rescue the data on the first drive and chased that around for 1 month before getting the customers data back so it would work again (this was a customers machine and I couldn't just wipe it and start over).
    To make a long story short I won't recommend Drive Genius for any thing unless you are looking for a pretty disk for a mobile.
    If there were zero stars I would rate it that.
    Data Rescue by the same company is great and I have used it since sys 8.

    18 of 18 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Great Program

    Written by PS from Gilbert

    Jan 13, 2009

    At first I was fustrated with Drive Genius II, but that was because I am migrating from using a PC to MAC and I was used to how a PC works. Once Prosoft Tech Support provided more detailed information of the use of their program, it worked just fine. Overall, I am pleased with DG II.

    26 of 33 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    4.0

    Great app.

    Written by MS from Montreal

    Dec 22, 2008

    I find that drive genius is a very useful app. I used it to defragment my disks, review my partitions and so on.
    I had an issue and the tech at Prosofteng was very kind, helping me all the way.He gave an excellent customer service.

    29 of 35 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Works as advertised

    Written by PR from Phoenix

    Dec 15, 2008

    My hard drive had become sluggish by the constant in and out of various files and my Aperture library had grown to almost 40Gb. I needed a reliable way to defragment the drive without risking my photo files. Thanks Drive Genius, you came to the rescue. If the other utilities in the package work as well, you've got a real winner here.

    44 of 50 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    Great!

    Written by RB from Salt Lake City

    Dec 4, 2008

    Awesome software, super easy to use, and works great. Really helped clear things up and get things going. The more stuff you have, the more you need something like this.

    17 of 19 people found this useful

    Was this useful?

    Flag as inappropriate

  • Prosoft Drive Genius 2

    5.0

    A must have!

    Written by MC from Fairfield

    Nov 4, 2008

    A great addition to your utilities. Keeps your mac nice and healthy, and fast. Great company, dependable software!

    16 of 18 people found this useful

    Was this useful?

    Flag as inappropriate