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ProSoft Data Backup 3

Works Great

Written by JM from Austin

Feb 16, 2008

I was looking for a simple, but effective way to backup my User Folder to an external drive. This product does the trick with no issues.
I also use it to backup various project folders to other external drives, and it works great.
I have been very pleased with this Software.

41 of 69 people found this useful

ProSoft Data Backup 3

Bugs, bugs and more bugs

Written by AD from Maspeth

May 17, 2008

I had very little luck with this app. The backup schedules disappear or become damaged, source and destination volumes/folders disappear and have to be reset every few backups, can't save new scripts most of the time (save script is grayed out), I have to duplicate existing scripts and "save as", can't make "do a full scan" option stick, it would often miss files, often when I tried to re-add a destination after it disappeared it says that the source was already used do I want to read the information? Whether I click yes or no it doesn't add the source, I have to remove the .indeligible (or whatever that's called) using the terminal, then I can re-add the destination. Useless logs on top of that. Really weird GUI and options. After two backup scripts disappeared from the list yesterday I got fed up and I've gone back to Retrospect Express (I wanted a native app and the ability to delete oldest backups). Hopefully Retrospect X will address those. Wasted 60 bucks...

2.66GHz MacPro, 10.5.2, 12GB RAM

17 of 24 people found this useful

ProSoft Data Backup 3

Just Pitiful!

Written by DN from Maple Grove

Feb 4, 2009

There was absolutely no QA involved in the development of this APP. I've had nothing but issues. From incomplete backups due to unexplainable errors...to saved backup profiles that magically disappear. The program itself is not intuitive and lacks adequate documentation. I have no idea what backup is good or where some of these originated from. I'm sorry but this is not a professionally developed app. My background: I have over 25 years experience in IT and data management on major systems. This pgm could easily be a high quality app if they wanted it to be. Thanks.

5 of 5 people found this useful

ProSoft Data Backup 3

Not dependable.

Written by IK from Pacifica

Jun 11, 2009

Noted that not all primary files that had been updated or changed had been captured on the back-up drive. Older file versions remained unchanged resulting in a discrepancy between the primary drive data and back-up drive data. With an incident of a primary hard drive crash along with a subsequent review of the 'back-up' data, it was revealed that the scheduled back-up times simply stopped initiating weeks prior to the crash event. Would not recommend this product because of the above two issues.

3 of 3 people found this useful

ProSoft Data Backup 3

DB3 has Issues, but saved me.

Written by DG from Mountain View

Feb 21, 2009

This is a mixed review. My initial experience with DB3 was very negative. I wrote a web page to describe the issues: (Google search for "DataBackup3.0"). But once I stuck to Clone backups, I had relatively good success, although Fast Start didn't work. The last time I tried a backup, the process "froze", and I lost my hard drive. Fortunately, DB3 hadn't written anything to the external backup drive, so my clone was intact. I was able to install a new hard disk, boot from the clone, and then clone back to my hard drive. Without that, I'd have lost everything. So DB3 saved me. For that reason alone, it was worth it.

2 of 2 people found this useful

ProSoft Data Backup 3

The backup sets would disappear

Written by RK from Vancouver

May 1, 2009

I have been using "Data Backup 3" for months. Once in a while, I would notice some backup sets (think of them as scripts) missing from the list. I am so tired of re-creating the scripts. I am going back to the application "Backup" designed for .mac (.me) subscribers.

1 of 1 people found this useful

ProSoft Data Backup 3

FileVault Backups

Written by PP from Spokane

Dec 9, 2009

I highly recommend Data Backup as your backup application. I use a FileVault account and no other backup software was able to make a nightly backup of my boot drive while I was running from my FileVault account. Only Data Backup was able to do that. I had to log out of my FileVault account if I wanted to make a nightly backup with the other backup applications.

I tested Data Backup for a month to ensure that every new file I added to my FileVault account was being encrypted on the backup drive and Data Backup did not fail to keep every new file I placed in any area of my FileVault account in the encrypted sparseimage on the backup drive.

Data Backup was the first application to allow you to backup your FileVault account while you are running from it, and it was able to do that long before any of the other backup apps were capable of doing that, so Data Backup is far ahead of everyone else.

The support I received was also excellent. There were some things I didn't understand but once they were explained to me everything fell into place.

ProSoft Data Backup 3

Easy Backups and Prompt Support

Written by LT from Knightdale

Dec 3, 2009

Data Backup is the easiest, most reliable, and most flexible backup software that I've found for the Mac. I use it to backup all of my home and work computers to local and network drives.

I recently had a problem with backing up to a remote drive, and the support team helped me to resolve the issue very quickly. I highly recommend this product and the ProSoft company.

ProSoft Data Backup 3

Had great success with Data Backup

Written by RI from Quebec

Dec 3, 2009

I had Data Backup 3 since 2007, Never had any major problems that were never resolved with Data Backup. Tech support are quick and detailed.
The ease of use and flexibility made setting up quick.

ProSoft Data Backup 3

Me too: Works well, instructions lacking.

Written by GC from Delhi

Dec 2, 2009

For me personally, the instructions did not seem to sufficiently explain some of the features and the trouble thereby that results. It took a while to figure out how to create a bootable clone for example. The functionality of the product is excellent and other than issues directly related to my lack of understanding, Data Backup works as described by Prosoft. Their customer service/support is excellent and NOT out-sourced.

ProSoft Data Backup 3

Great Customer Service

Written by MM from Winston-Salem

Nov 18, 2009

I had some trouble getting the software to work with the older OSX 10.4.11 operating system. I called in and received the information I needed to get the program running from a very patient and competent customer service representative. Now that the program is running it seems to be working flawlessly and fulfilling all of my backup needs.