I have had this product for about a year and it is awful to use. It does help with the dissipation of the heat but the front cushion constantly falls of and even when it is connected it moves around a lot. I am constantly adjusting it. Almost every time I pick up the computer it falls off.
The velvet roll that the computer rests on in the front pops off CONSTANTLY. Incredibly frustrating and an obvious and inexcusable design flaw. The company glued a strip of material onto the metal in order to keep the velvet slider from coming off, so obviously they are aware of the problem and sell the item anyway. This bit of material is not enough to keep the flimsy plastic slider in place, so i have had to glue numerous strips of fabric on in order to keep the velvet roll from falling off constantly. This is pretty inexcusable on a product made with cheap materials that costs 50$.