• 1.0 out of 5 stars

    Doesn't work with earphones and with original leather case

    • Written by from Downingtown

    C'mon Apple!!! What happened here? I use the dock at work, like I did with iPhone 4S and the old dock. Now, I cannot put the iPhone in with the original leather case - and getting the iPhone out of the leather case is very very hard! Additionally, you cannot use earphones with this iPhone any more - you cannot control the volume AT ALL! You nead loudspeakers with active volume control... The (passive) volume control of the original earphones is not working, it's just so loud, my ears still hurt :( I should have read the reviews before :-( I'd like to throw this thing away, pretty as it may be!

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Does not fit with apple case!?

    • Written by from Toronto

    Incredible. So annoying. I ordered it online, and no doubt it will be a hassle to return it (I'll have to return to the store, no doubt). And all because I trusted Apple to be compatible with their own products...especially at a price like this. I'm pretty disappointed.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Not workable with Apple leather case

    • Written by from 深圳

    The phone must be naked to be plugged in the dock. Not like a an "Real" Apple Product. The designer must be a fresh one :(

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Y U NO, have volume control???????

    • Written by from Amsterdam

    So now I can charge my phone in a vertical position....

    No volume controle on the line out? Why? Software update? hint hint..

    Can't awnser calls?

    Those are like the basic functions every dock should have.

    6 of 10 people found this useful

  • 5.0 out of 5 stars

    Sheer idiocy on the part of other reviewers.

    • Written by from Berne

    It’s incomprehensible just how stupid some people can be when purchasing and reviewing a product. That the iPhone 5S dock does not accommodate cases is a failing on the part of the user, not of Apple. As someone who has used a first-gen iPhone daily since Launch Day 2007 without a single scratch on it, I can say that it is the user’s fault for needing a case, much less having one. The 5S dock is spectacular–as good as the original’s, and using an iPhone naked is always the way to go. Take care of your stuff; my stars. And do some research before buying.

    18 of 34 people found this useful

  • 2.0 out of 5 stars

    works great and looks great, but without the case

    • Written by from Brooklyn Park

    this works great with iPhone 5s, but if you put a case on it, even Apple's own case, it will not fit in it. Why design it this way?

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    iPhone 5 dock

    • Written by from Bethel

    It's been awhile since Apple had released a dock for their products. Normally, we had the 30pin universal dock connector to turn to. But ever since the introduction of the new lightning cable, the new products being introduced were kind of left out. Well, this product is classic Apple creating things for the sake of making your shiny new iPhone look amazing. Their intension is not practicality, it's art. Therefore you cannot dock your iPhone with a case on. The dock is "just right molded" to fit the iPhone nice and snug. The use of this product os just to charge and sync your iPhone im style. Nothing more, nothing less. Most people might be disappointed that you can't dock the iPhone with the case Apple made specifically for the iPhone 5, and that clearly Apple made a mistake. Well You're wrong. Apple has been making docks for their product since the 3rd generation iPod, and they all have been molded to fit the product nice and snug, and made to make your product look good. I'm glad to see that they've held to vision this long. Good job Apple, and please keep making beautiful products!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great product judged harshly

    • Written by from Merced

    Many reviewers are bashing this product because it does not support your iPhone if it is in a case. Others complain that the home button is partially obstructed, making it difficult to use Touch ID, and some are complaining that volume controls are disabled when the iPhone is docked.

    The issues listed above will only be a problem if you are trying to use the dock for a purpose it is not meant to fulfill. If you want a simple charging dock, or you want your iPhone to be docked at your desk with the headphones plugged into it so you can listen to music while you work, then you should check out the Twelve South HiRise Stand. It supports any iOS device with a lightning connector and you do not have to remove the case. In addition the headphone jack is completely unobstructed so you can plug in your headphones and listen to music while your iPhone is charging in the docking station.

    If you want to play the music on your iPhone through a real stereo system, then you *need* Apple's dock because it is the only product I have found that gives you a line out. Many reviewers rated it low because they plugged headphones into the line out and discovered that the volume controls have miraculously disappeared. This is what a line out does. It provides pre-amp signal, which should be plugged into an amplifier. It is not the same thing as the headphones jack on the iPhone, which outputs signal amplified for headphones.

    If the line out is important to you there are ways to address the somewhat valid concerns raised by reviewers. You can get a case which makes it easy to expose the bottom of the iPhone, such as the Speck CandyShell Flip case. I have tried it and it is very easy to use. Another thing you can do (at your own risk) is to remove the white plastic cover of the dock. You can then dock the iPhone while it is still in its case. I have tested this with Apple's leather case and it works perfectly. This way the home button is unobstructed. The down side to this, other that voiding the warranty of the product, is that the iPhone is supported only by the lightning connector itself so it can be really easy to damage the devices. This procedure is not recommended.

    In short, the problem with iPhones in cases can be solved with a case that supports the dock, the obstructed home button is not really a problem, and the problem with disabled volume control is actually a feature, which, to my knowledge, is not available on any other product.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Is OK if you dont use any kind of case (including apple cases)

    • Written by from Madrid

    I was very disappointed when I found out that my iPhone wouldn't fit with any case. On the other hand it does its work...

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    No volume or phone call to headphones support

    • Written by from Madison Heights

    Can't listen to anything while docked because the volume is stuck at maximum with no ability to change. And if you do decide to listen, you can't take any calls through your headphones. At least the first issue seems like it should just be a firmware update to the phone to fix. Get at it.

    5 of 9 people found this useful

  • 2.0 out of 5 stars

    iphone 5 Dock

    • Written by from Kyiv

    Badly surprised that incoming calls are not transferred to the headset, but only the speakerphone can be used while on the dock

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    I have already got an experience with my earlier dock with Apple 4

    • Written by from New Taipei City

    I have already got an experience with my earlier docking station with Apple 4, because with any type of casing on the iphone it will not fit and sit on the docking station. I had to remove the casing and then place my iphone on the docking station a bit annoying. Some technology and techniques has not been done well. I think while placing the iphone it should have a support on the back and lower the front side so at least you can touch and use the home button. I took a look at the new docking station for Iphone 5S I think not well designed. These companies should modify and work on it according to so many of our reviews will give them more idea how to rework on the model. Good Luck

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Hmm...

    • Written by from Mesa

    I hate to just complain about products but this... It would be nice if the phone sat a little more slanted back. I'm surprised to see that Apple finally made 5c and 5s cases and docks, but for some reason didn't make this dock compatible. So you'll have to take the case off every time you want to use this dock. Another thing I don't understand at all is that, the 3.5mm line out jack can be used for music, movies, podcasts, etc but not phone calls. Same 3.5mm jack on the Apple earphone, or for most earphones for that matter, so why can't it work for calls? That's a main purpose of a dock, no?

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by from Plymouth

    As with many products, this will not work with the phone in a case. I bought the new Apple leather case for my iPhone, which is very difficult to remove. I think it would ruin the case if taken off too many times. Looks like another purchase that will never be used.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Do not buy this if you plan to use a case.

    • Written by from Brooklyn

    I was another of the disappointed to find that the dock does not take a phone with a case. If Apple upsells me a 30 dollar case, I'd expect it to work with their 30 dollar dock.

    If you do not plan to use a case, this is exactly what you wanted and expected.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Great Idea-Poorly Executed

    • Written by from Wilmington

    I really like my iPhone 5S which was an upgrade from the 4. I like using the phone in its pure form without a case but gradually my camera lens became scratched on my iPhone 4 over time (a slight recess would correct this).

    Now I want to get the Apple leather case to help protect my iPhone 5S and get the Apple base. Apple you do an excellent job with the integration of technology and product quality but having the base designed in a way which can only be used without a case is poor design execution and lacks the attention to detail you are known for!

    I read the Steve Jobs book written by Walter Isaacson. Steve was famous for saying "this is sh**" and thats exactly what this is!! I cannot believe he would have ever excepted this poorly executed design.

    Integrate the design to work with ALL of your products please!

    6 of 11 people found this useful

  • 4.0 out of 5 stars

    Great to Have

    • Written by from Boynton Beach

    First thing to know is that this will NOT work with iPhones which have a case on them. This is only to be used with naked iPhones. I deducted one star for this reason as I know many like to have their iPhones wrapped up in a case.
    I do not like to use cases on my iPhone, preferring to hold and appreciate the iPhone in its pure form. Yes, it gets a little scratch or nick here and there but I hate covering it up (as I did with a few previous iPhones. The iPhone sits snuggly in place when docked and gets its charge. The dock is a clean and small device with enough heft to it in order to hold the phone firmly in place on your desk. Having the dock instead of just the wire sitting on my desk looks so much better and I am much more apt to charge my iPhone by placing it in the dock so I have yet to run out of power due to typical use.
    If you don't use an iPhone case and want to have a clean look to your desk, get one of these.

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    Nice & simple, but only if you don't use a case.

    • Written by from DALTON

    This dock is essentially the same as the iPhone 4 dock, with the exception of the lightning connector. It is completely solid white, excepting of the non-slip gray footing on the underside. It feels solid and substantial, but does not weigh enough that you can simply pull your phone out of it without holding the dock itself down. The dock requires a lightning cable, (not included) which will plug into the back. There is also a 3.5mm port on the back for connecting the dock to a speaker, stereo, etc. If you are one to use your iPhone without a case and would like a dock, you should consider this dock. If you use a case, but don't mind removing it to dock your iPhone, you may still consider it, but this dock is probably not for you.

    **In order to clear confusion let me restate the two most important facts:
    -You can only use this dock if your iPhone 5 or 5S does not have a case on!
    -You will have to place your hand on the back of the dock to hold it down while you remove your phone!

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    iPhone 5s dock

    • Written by from BOTHELL

    I think this is a great dock. Other reviewers have said that it is flimsy - not true, it is very solid. It's true that it does not work with a case, as others have stated, so take the case off! Who would want to cover this beautiful piece of technology anyway! I admit it is hard to use the fingerprint sensor while the phone is docked, but there are ways around this: use the simple passcode feature, or turn off auto lock while the phone is in the dock - problem solved! I also have the TwelveSouth dock, which is great, but was somewhat difficult to assemble, and like the Apple dock, did not come with a lightning cable. So what? I am pleased with the Apple dock and will use it in my living room while watching TV - Apple TV, I should add. I am happy with my purchase and can recommend it to other owners of the new 5s.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Very Disappointed No Cable Connector

    • Written by from MIAMI

    I’ve been a fan for Apple docks since they released them with the iPod, I was very surprised when I got it without cable connector to an USB port. Not having the letters on the bottom engrave as the old docks it does look cheap. It’s not worth it $29,99 plus $19,99 for the USB cable. It makes not sense.

    3 of 5 people found this useful