• 1.0 out of 5 stars

    Unusable with headphones

    • Written by from Madison

    The dock blocks the headphone port on the iPhone. You'd think this wouldn't be a problem because the dock has a headphone port you can use in its place, but when you plug a cable into it the iPhone disables its volume controls. I can't use any headphones with the dock because the volume output is way too loud.

    Even headphones with volume controls don't work -- the iPhone ignores the volume change signal.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Are you serious Apple?!!

    • Written by from BAKERSFIELD

    I LOVE my iPhone 5s! I LOVE my case!! I HATE the dock!! The iPhone fits on the dock, ONLY when you remove the case! It is literally a pain to remove the case and put the phone on the dock. WORST purchase so far!

    Apple, redesign the dock and MAYBE I will purchase again!!

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Charging doesn't work

    • Written by from Calgary

    I have two docks for my iPhone 5s, one at home, one at work. After I updated iOS to 8.1 both stopped charging my device. To charge it now I have to connect it directly with the cable (charger - cable - phone, instead of charger - cable - dock - phone).

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Better off with a lightning adapter and the old 30 pin dock

    • Written by from East Molesey

    Terribly disappointed at the design. Third party docks fit the 5 better (longer lightning pin I think) with a case on and the iPhone 6 won't fit either. If the groove was cut full width then both the 6 and 6 plus would fit.

    With a redesign this would be great, and how about a remote too?

    A better alternative would be to use the lightning to 30 pin adapter on an older iPhone 3/4 dock, which even has a remote control, and works with a case too! So long as the case isn't too chunky.

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    Totally worthless with case

    • Written by from Seattle

    Like many others have said. Why design an apple dock that won't work when the phone is in an apple case. Why would I want to take the phone out of the case to charge?

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Didn't Last

    • Written by from KENSINGTON

    I bought this and within a few months it got hard to get my iPhone 5 to sit properly in the cradle so that it would charge. I had had a dock for the original iPod which lasted for years. This was a big disappointment. I went back to just using the original cable and threw this dock into the trash.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Poor design

    • Written by from Salt Lake City

    Beware - doesn't work with an iphone cover

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Utterly disappointed

    • Written by from Peoria

    I was very excited to purchase this dock for my phone in the store. The rep at the store didn't have much knowledge about the product and wasn't able to adequately answer my questions. Regardless, I still purchased it with hopes of absolute bliss. First and foremost, this product does not work with a phone that is in any case. I had to continually remove the case just to set my phone in the dock. That got old VERY quick. Secondly, the dock is very light weight and any time I tried to remove the phone from the dock, I had to actually pick up the dock to and pull it off. Lastly, the dock sits perfectly to interfere with the Touch ID functionality. Overall, this is not worth purchasing and I returned mine to the store. Frankly, I'm disappointed that Apple would have such a product. This is not the norm for Apple, and I hope they revisit this product soon.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Terrible design. Touch ID is blocked by the DOCK!!!!!!!!!!!!!!!

    • Written by from Silver Spring

    Like others stated, this is flawed. What the )(*&)* was Apple thinking? The dock blocks the touch ID. Nothing more to say.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    don't work anymore

    • Written by from Fortaleza

    After 3 months of use, the iphone in the dock get some space, going a little bit forward and backward.
    The space is enough to not charge anymore, is I pull a little , start to charge again.

    So, is a not a good quality product !

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Everyone at Apple should be embarrassed.

    • Written by from Fargo

    This is the worst Apple product I have ever used.

    1. It is too light. You can't simply lift the iPhone up, you have to hold the dock down with one hand and wiggle out the iPhone with the other.

    2. The front of the dock blocks the home button. Because of this it is difficult to use Touch ID to unlock the device. It is also more difficult to use the home button in regular use of the phone.

    3. There is no support behind the phone, just the cutout at the very bottom (that causes point 2.). In combination with point 1., the dock and phone tend to slip and totter all over the place when you push the home button or tap the screen. It does not inspire confidence.

    4. Speaking of the cutout, it only fits an unsleeved or uncased phone. No matter how thin your case, no matter if you are using Apple's own cases, the phone will not fit unless it is bare.

    5. It loses support for the Apple Remote compared to previous Apple iPhone docks.

    6. It disables the audio controls on the iPhone. This, combined with point 5. means I have to stand up and walk across the office to adjust volume since I have this plugged directly into a pair of powered bookshelf speakers & sub instead of a receiver.

    7. And not only does it disable the audio controls, it pumps audio out of the 3.5mm "Line Out" connector at 100% volume. Make sure you have speakers or a receiver that can handle this ridiculous signal. My THX-certified Klipsch Promedia 2.1 system in my office cannot handle it. Turning its volume knob more than a fraction of a degree from mute results in ear bleed-inducing volume.

    This poorly-designed product fails at every single thing a dock needs to be good. It is simply terrible. Shockingly terrible. The iPhone 5s is a masterpiece of design. It is one of the best things I have ever owned, it's one of my favorite things to use. To have one of its accessories be this bad is a tragedy, an embarrassment. Shame on Apple for letting this product be sold under its name.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Headset not working when docked

    • Written by from Aalborg

    I bought this dock for office in order to easily recharge and make iPhone 5 phone called with headset.
    Although there is a headset connector, the headset are not working for phone calls - only for listening to music.
    Hello! This is not ok!

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Simply Stopped Connecting - it's now inert

    • Written by from Victoria

    I bought this late January and on April 2 it stopped working, iPhone will not charge nor connect to anything.
    No charger,not my Mac - nothing! May was well be a solid piece of plastic
    I have serious concerns about this !

    Anyone else have this issue?

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with earphones and with original leather case

    • Written by from Downingtown

    C'mon Apple!!! What happened here? I use the dock at work, like I did with iPhone 4S and the old dock. Now, I cannot put the iPhone in with the original leather case - and getting the iPhone out of the leather case is very very hard! Additionally, you cannot use earphones with this iPhone any more - you cannot control the volume AT ALL! You nead loudspeakers with active volume control... The (passive) volume control of the original earphones is not working, it's just so loud, my ears still hurt :( I should have read the reviews before :-( I'd like to throw this thing away, pretty as it may be!

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Does not fit with apple case!?

    • Written by from Toronto

    Incredible. So annoying. I ordered it online, and no doubt it will be a hassle to return it (I'll have to return to the store, no doubt). And all because I trusted Apple to be compatible with their own products...especially at a price like this. I'm pretty disappointed.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Not workable with Apple leather case

    • Written by from 深圳

    The phone must be naked to be plugged in the dock. Not like a an "Real" Apple Product. The designer must be a fresh one :(

    6 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by from Alexandria

    Don't buy this; you can have mine. Because I put an Apple leather case on my iPhone and so this base isn't usable. Does Apple really expect us to take the case off every time we want to put the phone in the base? Or use the iPhone without a case? Dumb dumb dumb.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Y U NO, have volume control???????

    • Written by from Amsterdam

    So now I can charge my phone in a vertical position....

    No volume controle on the line out? Why? Software update? hint hint..

    Can't awnser calls?

    Those are like the basic functions every dock should have.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Waste of money.

    • Written by from CORAOPOLIS

    Huge Apple fan but this is a dumb product. The fit is so tight that even a skin on the iPhone 5s won't allow the dock to accept the device.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    0 stars. Worthless.

    • Written by from New York

    You cannot use this dock if your iPhone 5s has a case (including official cases from Apple). The seat of this dock is molded exactly to the size of the phone. In order to attach your phone to this dock, you must remove the case. This eliminates any efficiencies you hope to gain by using this case. Additionally, there are third party docks compatible with iPhone 5s which do not have this problem (and also come with cables). Buy one of those. You will only return this product. The Apple iPhone 5s Dock should be removed from Apple's stores. Buying this was a complete waste of my time.

    12 of 19 people found this useful