• 3.0 out of 5 stars

    Works fine, but where's the remote

    • Written by from Yass

    When I had a 4S I had a similar dock which I connected to a speak in my office and listened to music. I could turn the volume up and down with a remote, or off when the phone rang. The new version does not seem to support this. Yes, it enables me to keep the phone charged whilst I listen to music, but the lack of remote is an oversight.

  • 3.0 out of 5 stars

    would be better with call support

    • Written by from New York

    it's working normally when you listen to music, video etc. but you can not use when you receive a call unfortunately.

    To be improved...

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Headphones?

    • Written by from Brooklyn

    It needs to have output for EarPods to answer calls!

    5 of 10 people found this useful

  • 2.0 out of 5 stars

    Really? Once again missing the boat on docks and cases.

    • Written by from KINGSTON

    Apple, why is it that you are the innovators but sometimes seem to lack thought on product design. Which is something you are known for innovative products and design. You finally get the case right (for the most part) on the 5s and you give us back a dock with no option to use the beautiful phone and case together. Most of your customers I would suspect, like me do not want to keep taking the case off to put it in the dock (it wears out the case faster). Also, what is the point of the touch ID if the dock partially covers the button?

    I would really prefer and apple dock to more expensive decent looking 3rd party docks or less expensive ugly docks, but if you build something that is less functional and practical what is the use? Please fix this going forward.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    A dock is for convenience and one hand operation. This doesn't.

    • Written by from West Palm Beach

    A dock should be for making it easy to plug in and unplug to a charger via the dock. This dock is very difficult to use, though. It is a two handed operation to undock the phone. Also, the dock is too high on the home button, partially covering it, making it difficult to use thumbprint unlock while docked. Huge disappointment.

  • 3.0 out of 5 stars

    Nice dock, but ...

    • Written by from Moorestown

    This is a very nice dock but you cannot have your iPhone in any kind of case. The dock fits to the iPhone snugly, there is no wiggle room or anyway to jam your phone in if it's in a case into this dock. I would really love to see Apple solve this problem, especially for those of us who have a bumper case which is not bulky by any stretch. Back in the day, Apple use to offer a set of adapters with their dock for the various shapes of the iPod versions that were available. Why not do the same thing, except for their own cases? I think it's possible and hope Apple takes this as a suggestion, please!

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Bad design and doesn't work with Apple Leather Case

    • Written by from Toronto

    Looks cheap for its price point. Lacks the apple touch specially since it cannot be used with an Apple Leather Case.

    Useless. Glad I was able to return it.

    8 of 16 people found this useful

  • 2.0 out of 5 stars

    Not well thought out...

    • Written by from Rosamond

    New dock doesn't work with the Apple thin case. The Belkin iPhone 5 Charge & Sink dock is made with a Mac aluminum finish, fits the iPhone 5, 5S, & 5C, with or without the thin case & provides support behind the phone to lessen the strain on the lightening plug... much better product & sold on the Apple web site.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Madison

    Bought the 5S.
    Bought the Dock. Wonderful.
    Waited for the Apple Case.

    APPLE CASE DOES NOT LET THE 5S FIT IN THE APPLE DOCK!

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Don't buy dock and case together

    • Written by from Orange

    Purchased 5s, case, dock - all together, in store, same order. Did they mention that the dock is completely useless to me because the case won't fit in it? No. They did, however, advise that there is no easy way to take the case off the phone, and that once it is on you are best just to leave it on... So again, why sell me a useless piece of plastic as well?

    4 of 8 people found this useful

  • 2.0 out of 5 stars

    Should've read reviews before I bought it!

    • Written by from Fort Myers

    Bought the iPhone 5s leather case and dock today. Put my case on the phone and opened the dock, just to realize that the opening is very small and the phone would not fit with the case on. I'm not going to take the case off every time I want to put the phone on the dock so I will have to return it. I wish the gentleman at the Apple store who sold me the 2 accessories would have let me know it wouldn't fit in the dock prior to purchasing, though!! I am surprised that Apple wouldn't design the dock to be compatible with their own case.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    No room for a case

    • Written by from Oklahoma City

    With any such case on your iPhone doesn't fit.

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    No space

    • Written by from Brocton

    No space with the leather case? Unfair!

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Someone dropped the ball

    • Written by from Oxnard

    To echo other reviews:

    Pros: Simple design, exact fit to iPhone 5s

    Cons: does not support use of a case whatsoever (Apple or third party), does not include spare lightning>USB connector.

    After a few hours with this item, I took the dock back immediately. The associate at the Apple store was aware of the frustration, as this was not the first dock return he had received.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by from Pasadena

    Bummer product. Apple not thinking clearly in offering this dock for the iPhone 5 and 5S. Cannot use headphones - blocked when docked. Therefore, can only make Speakerphone calls (not good with people around, etc). Might have worked if we could plug in our headphones in the audio out on the back to use for personal audio or for personal making calls.

    Apple should have made an insert for the Universal Dock using the Lightning to 30-pin adapter and a plastic back to support the iPhone 5. I will continue to use my Universal Dock with the Lightning to 30-pin adapter (and a make shift plastic back for support). I'll figure out a better plastic support for myself (maybe steal a couple of the plastic extensions used in the Apple story for the iPhone 5S displays). I can still use my Universal Dock - Airplay music to my stereo using the dock, still use my headphones since the adapter lefts the iPhone 5 almost a full inch above the dock.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple like.

    • Written by from MOOLOOLABA

    Only for those who don't use an iPhone case.

    Not even the brand new Apple produced cases will fit in this dock (and they are a pain to take off as they are so snug)

    No audio connection either. Bad enough that the iPhone 5's headphone jack is on the bottom to then overlook being able to connect your headphones through this dock.

    Back to the store with this one. Belkin has it hands down over this and its $10 cheaper too.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Not Compatible with iPhone 5S Apple Case

    • Written by from GREELEY

    The dock won't let your iPhone 5S fit smoothly, you have to squeeze and push down the device to buckle it. Also, if you have InvisibleShield back protection on your iPhone 5S like me then you are going to damage the film for sure. Didn't thought the whole of this dock is too tight. The biggest disadvantage of this dock it is not compatible with iPhone 5S Apple case or any other cases on the market. You have to take off the case every time you want to connect your phone with this dock.

    4 of 8 people found this useful

  • 2.0 out of 5 stars

    Good quality docking oh I mean to say 'Toy'

    • Written by from Richmond

    I am very happy finally apple think of launching there own leather genuine case and Docking
    But together I can't use them as other people mention it is very light and during phone on docking it covers button which is kind of so said

    Hard to decide docking or case is going back to apple

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple

    • Written by from Belleville

    The only thing Apple-esque about this dock is the price. Please do not buy this dock, simply for the price. It does not come with a lightning cable. You have to buy your own for an additional $19. So you're looking at a total of about $50. Yes, you could use the cable that came with the phone but who sells a dock without a charger?

    Also, this dock is not universal like the previous, very nice, Apple-quality dock that Apple branded and sold. Now you have to buy the dock that fits your iDevice rather than the insert (which usu. came with the iDevice). The only redemption for this price gouging would be a bigger iPhone 6, which would make unique docks for each phone a little more understandable (but still not very reasonable).

    The base on this dock is not as weighted as the previous dock and when the iPhone is docked, the home button is covered a bit more. Also, this dock does not work with the remote (unless I'm doing something wrong, which is very possible) and it locks out volume control, requiring speakers with their own volume control.

    Overall, there is nothing about this dock that I find to be better or even as good as the previous universal dock (30-pin). On Amazon, the universal dock is currently $59 and comes with the dock, remote, dock adapters (iDevice inserts), USB charging adapter, and USB to 30-pin cable. So, basically for $10 more, Apple gives you a remote and various inserts and more importantly, the option for various iDevices.

    I am a long time supporter of Apple products (4 iPods, 2 MacBooks, 3 Apple TVs, 5 iPhones, 1 iPad, 1 Time Capsule, a few docks) and have never seen one take such a big step back.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Poorly Designed

    • Written by from Strathroy

    I was excited that Apple had made a new dock for the new iPhone 5c.
    However it doesn't appear that much thought went into it.
    I purchased the new iPhone 5c along with the Apple designed case for it.
    Then I bought the dock... The phone with the case on it will not fit into the dock.

    Too bad really. I expect better.

    5 of 10 people found this useful