• 1.0 out of 5 stars

    Very poorly executed!

    • Written by from Louisville

    The dock doesn't work with any case...not even the Apple branded leather case for the 5S! You can barely get the phone to fit in the dock w/o the case. I returned it. This product was a huge miss on Apple's part.

    11 of 17 people found this useful

  • 2.0 out of 5 stars

    Good quality docking oh I mean to say 'Toy'

    • Written by from Richmond

    I am very happy finally apple think of launching there own leather genuine case and Docking
    But together I can't use them as other people mention it is very light and during phone on docking it covers button which is kind of so said

    Hard to decide docking or case is going back to apple

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple

    • Written by from Belleville

    The only thing Apple-esque about this dock is the price. Please do not buy this dock, simply for the price. It does not come with a lightning cable. You have to buy your own for an additional $19. So you're looking at a total of about $50. Yes, you could use the cable that came with the phone but who sells a dock without a charger?

    Also, this dock is not universal like the previous, very nice, Apple-quality dock that Apple branded and sold. Now you have to buy the dock that fits your iDevice rather than the insert (which usu. came with the iDevice). The only redemption for this price gouging would be a bigger iPhone 6, which would make unique docks for each phone a little more understandable (but still not very reasonable).

    The base on this dock is not as weighted as the previous dock and when the iPhone is docked, the home button is covered a bit more. Also, this dock does not work with the remote (unless I'm doing something wrong, which is very possible) and it locks out volume control, requiring speakers with their own volume control.

    Overall, there is nothing about this dock that I find to be better or even as good as the previous universal dock (30-pin). On Amazon, the universal dock is currently $59 and comes with the dock, remote, dock adapters (iDevice inserts), USB charging adapter, and USB to 30-pin cable. So, basically for $10 more, Apple gives you a remote and various inserts and more importantly, the option for various iDevices.

    I am a long time supporter of Apple products (4 iPods, 2 MacBooks, 3 Apple TVs, 5 iPhones, 1 iPad, 1 Time Capsule, a few docks) and have never seen one take such a big step back.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Poorly Designed

    • Written by from Strathroy

    I was excited that Apple had made a new dock for the new iPhone 5c.
    However it doesn't appear that much thought went into it.
    I purchased the new iPhone 5c along with the Apple designed case for it.
    Then I bought the dock... The phone with the case on it will not fit into the dock.

    Too bad really. I expect better.

    5 of 10 people found this useful

  • 4.0 out of 5 stars

    iPhone 5s dock

    • Written by from BOTHELL

    I think this is a great dock. Other reviewers have said that it is flimsy - not true, it is very solid. It's true that it does not work with a case, as others have stated, so take the case off! Who would want to cover this beautiful piece of technology anyway! I admit it is hard to use the fingerprint sensor while the phone is docked, but there are ways around this: use the simple passcode feature, or turn off auto lock while the phone is in the dock - problem solved! I also have the TwelveSouth dock, which is great, but was somewhat difficult to assemble, and like the Apple dock, did not come with a lightning cable. So what? I am pleased with the Apple dock and will use it in my living room while watching TV - Apple TV, I should add. I am happy with my purchase and can recommend it to other owners of the new 5s.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Buy the Belkin dock!

    • Written by from Astoria

    Bought this because I wanted to use the product Apple designed. Unfortunately you can't use it when you use a case on your iPhone. Also Touch ID is not easily accessible. Design goes out the window when something is not completely functional.

    Go buy the Belkin iPhone Dock. Will most likely work with your case, and also comes in multiple colors and Touch ID is accessible.

    8 of 11 people found this useful

  • 5.0 out of 5 stars

    Great Dock

    • Written by from Cocoa

    So glad to see the return of docks for the iPhone. Yes, this dock does not work with a case. Of course it doesn't, because you cannot make a dock that will fit every case there is. On the flip side if you design a dock for even the Apple leather case then someone who does not use a dock will have a problem. The answer is to make the dock fit an iPhone without a case. Why? Because regardless of what case you have they all can be taken off and the iPhone will still work in the dock.

    11 of 16 people found this useful

  • 2.0 out of 5 stars

    works great and looks great, but without the case

    • Written by from Brooklyn Park

    this works great with iPhone 5s, but if you put a case on it, even Apple's own case, it will not fit in it. Why design it this way?

    3 of 4 people found this useful

  • 1.0 out of 5 stars


    • Written by from NORTH LAS VEGAS

    To whom it may concern at Apple:

    You did it! You have us all hooked on your devices. We spend good money on the phone, the beautiful leather case, and a dock. We want a dock, it is convenient! Why in the world would you make an APPLE phone, an APPLE case, and an APPLE dock and not make them work together!? GIVE US A DOCK THAT WILL WORK WITH YOUR CASES!

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    No real audio out!

    • Written by from Winchester

    I can't believe that the only way to hook an iPhone 5 up to a stereo is with the 3.5 mm headphone jack. The nice little dock I used to use with my 3GS is still sitting on top of my stereo. Oh well, there's always bluetooth...

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Lacking volume control for audio out port

    • Written by from Chesterfield

    If you're looking for a dock that does more than stand your phone up and charge it (i.e. if you're looking to hook up headphones without a volume control built into its cable, such as high-end Sennheisers) this is not the dock for you. You cannot actually adjust the volume output level with the dock, with the iPhone instead opting to output at full volume level. This obviously does not work well with headphones unless you're looking to go deaf in an hour. Now I've got to return both of these that I bought because the primary reason I got them was so my iPhone wouldn't have to be in my lap or a pocket when listening to music at my office.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    No Volume Control

    • Written by from STERLING

    While this doc is sleek there is no way to adjust the volume when the phone is docked. The volume control on the phone is disabled when docked. Totally unable to use it to listen to music at my desk. Called the Apple Support and was on the phone for 27 minutes. They were unable to find a solution and in fact "disconnected" me.

    97 of 120 people found this useful

  • 1.0 out of 5 stars

    Not compatible with iPhone 5S Leather Case

    • Written by from Tomball

    Purchased Apple dock and Apple case, but they do not work together. The phone will not fit on the dock when the case is on the phone. Returning the two docks we purchased. Pathetic, Johnny Ive. Pathetic.

    63 of 81 people found this useful

  • 1.0 out of 5 stars

    Horrible design but fits 5-5S

    • Written by from columbus

    OK, first I took the plunge and purchased the 5C dock to go with my new 5S, reason being because I knew it was a little larger than the actual 5S dock, obviously wanted to see if the

    5S with a slim case would fit. However like all previous reviews for both docs, NO CASE can be on the phone for it to fit in the dock.
    Second the dock is quite cheap, like a piece of thin plastic and very un-apple like, not worth $29.99 so I returned it.

    Although Apple makes great hardware and IOS, their accessory line is not so great. I am not quite sure who is designing these docs or accessories but they need to take a few tips from Twelvesouth.

    48 of 59 people found this useful

  • 1.0 out of 5 stars

    Seriously,,, Take off market & remake with fingerprint accessibility

    • Written by from Provincetown

    Complete oversite which screams why Samsung is where they're at.

    9 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by from Brunswick

    If you want to have a case on your iPhone, don't buy this dock! An iPhone wrapped in a layer of cling film would be hard pressed to fit into the dock! I am glad I didn't buy that $39 leather case as well. Very poor product design and a complete waste of money!

    79 of 100 people found this useful

  • 2.0 out of 5 stars


    • Written by from Cleveland

    1. Does not fit with leather case
    2. Covers part of the home button when docked.

    67 of 77 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with Apple's own case.

    • Written by from Tulsa

    I know at least one other reviewer has said this, but the dock will not work if you have the leather case on. In addition the case is designed so you wouldn't want to be taking it on and off.

    To put it mildly this is ridiculous, and I am ticked off royally.

    61 of 76 people found this useful

  • 2.0 out of 5 stars

    Only works on a case-less phone. Nonsense!

    • Written by from Nashua

    So I had read the reviews on this dock and decided I'd give it a try. Got mine today and was thinking I'd have no problem using it since I specifically got a slider case so I could take off the bottom portion of the case. Well, that worked ok until I got my Zagg Invisible Shields installed. I always protect my phone, front and back. Just the little bit of thickness that those add makes it so I can't put my phone in the dock. It just starts peeling the Zagg's. I'm thinking the 5c dock might work but I'm not willing to take the chance. I'll be returning my 5s dock on Saturday.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    What???! No mini USB cable included?

    • Written by from Naples

    What a pain. At this high price you still have to go find and buy a mini USB cable to use it!

    Why not let the Lightening cable power it??? The fit is so tight you can forget about using this with a case, even an Apple case.

    4 of 8 people found this useful