• 1.0 out of 5 stars

    Terrible Implementation

    • Written by from Rocklin

    Apple push selling a case with the iPhone 5c, but the case has to be removed every time I dock. Plus i can't dock with the earphones attached.

    Someone needs to have a word with the marketing team - what were they thinking?

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Not Compatible with iPhone 5S Apple Case

    • Written by from GREELEY

    The dock won't let your iPhone 5S fit smoothly, you have to squeeze and push down the device to buckle it. Also, if you have InvisibleShield back protection on your iPhone 5S like me then you are going to damage the film for sure. Didn't thought the whole of this dock is too tight. The biggest disadvantage of this dock it is not compatible with iPhone 5S Apple case or any other cases on the market. You have to take off the case every time you want to connect your phone with this dock.

    4 of 8 people found this useful

  • 1.0 out of 5 stars


    • Written by from Salt Lake City

    The execution for this product was horrible. It's so hard to unlock your phone with the fingerprint scanner while docked. Which is odd because it's a 5S specific dock and one of the main features is the Touch ID.

    Apple made this dock and their own iPhone 5s case. They don't play nice with each other. I really can't believe the oversight.

    I would not recommend buying this case.

    Horrible execution.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Very poorly executed!

    • Written by from Louisville

    The dock doesn't work with any case...not even the Apple branded leather case for the 5S! You can barely get the phone to fit in the dock w/o the case. I returned it. This product was a huge miss on Apple's part.

    11 of 18 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple

    • Written by from Belleville

    The only thing Apple-esque about this dock is the price. Please do not buy this dock, simply for the price. It does not come with a lightning cable. You have to buy your own for an additional $19. So you're looking at a total of about $50. Yes, you could use the cable that came with the phone but who sells a dock without a charger?

    Also, this dock is not universal like the previous, very nice, Apple-quality dock that Apple branded and sold. Now you have to buy the dock that fits your iDevice rather than the insert (which usu. came with the iDevice). The only redemption for this price gouging would be a bigger iPhone 6, which would make unique docks for each phone a little more understandable (but still not very reasonable).

    The base on this dock is not as weighted as the previous dock and when the iPhone is docked, the home button is covered a bit more. Also, this dock does not work with the remote (unless I'm doing something wrong, which is very possible) and it locks out volume control, requiring speakers with their own volume control.

    Overall, there is nothing about this dock that I find to be better or even as good as the previous universal dock (30-pin). On Amazon, the universal dock is currently $59 and comes with the dock, remote, dock adapters (iDevice inserts), USB charging adapter, and USB to 30-pin cable. So, basically for $10 more, Apple gives you a remote and various inserts and more importantly, the option for various iDevices.

    I am a long time supporter of Apple products (4 iPods, 2 MacBooks, 3 Apple TVs, 5 iPhones, 1 iPad, 1 Time Capsule, a few docks) and have never seen one take such a big step back.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Poorly Designed

    • Written by from Strathroy

    I was excited that Apple had made a new dock for the new iPhone 5c.
    However it doesn't appear that much thought went into it.
    I purchased the new iPhone 5c along with the Apple designed case for it.
    Then I bought the dock... The phone with the case on it will not fit into the dock.

    Too bad really. I expect better.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Buy the Belkin dock!

    • Written by from Astoria

    Bought this because I wanted to use the product Apple designed. Unfortunately you can't use it when you use a case on your iPhone. Also Touch ID is not easily accessible. Design goes out the window when something is not completely functional.

    Go buy the Belkin iPhone Dock. Will most likely work with your case, and also comes in multiple colors and Touch ID is accessible.

    8 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by from NORTH LAS VEGAS

    To whom it may concern at Apple:

    You did it! You have us all hooked on your devices. We spend good money on the phone, the beautiful leather case, and a dock. We want a dock, it is convenient! Why in the world would you make an APPLE phone, an APPLE case, and an APPLE dock and not make them work together!? GIVE US A DOCK THAT WILL WORK WITH YOUR CASES!

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    No real audio out!

    • Written by from Winchester

    I can't believe that the only way to hook an iPhone 5 up to a stereo is with the 3.5 mm headphone jack. The nice little dock I used to use with my 3GS is still sitting on top of my stereo. Oh well, there's always bluetooth...

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Lacking volume control for audio out port

    • Written by from Chesterfield

    If you're looking for a dock that does more than stand your phone up and charge it (i.e. if you're looking to hook up headphones without a volume control built into its cable, such as high-end Sennheisers) this is not the dock for you. You cannot actually adjust the volume output level with the dock, with the iPhone instead opting to output at full volume level. This obviously does not work well with headphones unless you're looking to go deaf in an hour. Now I've got to return both of these that I bought because the primary reason I got them was so my iPhone wouldn't have to be in my lap or a pocket when listening to music at my office.

    10 of 15 people found this useful

  • 1.0 out of 5 stars

    No Volume Control

    • Written by from STERLING

    While this doc is sleek there is no way to adjust the volume when the phone is docked. The volume control on the phone is disabled when docked. Totally unable to use it to listen to music at my desk. Called the Apple Support and was on the phone for 27 minutes. They were unable to find a solution and in fact "disconnected" me.

    101 of 130 people found this useful

  • 1.0 out of 5 stars

    Not compatible with iPhone 5S Leather Case

    • Written by from Tomball

    Purchased Apple dock and Apple case, but they do not work together. The phone will not fit on the dock when the case is on the phone. Returning the two docks we purchased. Pathetic, Johnny Ive. Pathetic.

    63 of 86 people found this useful

  • 1.0 out of 5 stars

    Horrible design but fits 5-5S

    • Written by from columbus

    OK, first I took the plunge and purchased the 5C dock to go with my new 5S, reason being because I knew it was a little larger than the actual 5S dock, obviously wanted to see if the

    5S with a slim case would fit. However like all previous reviews for both docs, NO CASE can be on the phone for it to fit in the dock.
    Second the dock is quite cheap, like a piece of thin plastic and very un-apple like, not worth $29.99 so I returned it.

    Although Apple makes great hardware and IOS, their accessory line is not so great. I am not quite sure who is designing these docs or accessories but they need to take a few tips from Twelvesouth.

    48 of 63 people found this useful

  • 1.0 out of 5 stars

    Seriously,,, Take off market & remake with fingerprint accessibility

    • Written by from Provincetown

    Complete oversite which screams why Samsung is where they're at.

    9 of 15 people found this useful

  • 1.0 out of 5 stars


    • Written by from Brunswick

    If you want to have a case on your iPhone, don't buy this dock! An iPhone wrapped in a layer of cling film would be hard pressed to fit into the dock! I am glad I didn't buy that $39 leather case as well. Very poor product design and a complete waste of money!

    83 of 106 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with Apple's own case.

    • Written by from Tulsa

    I know at least one other reviewer has said this, but the dock will not work if you have the leather case on. In addition the case is designed so you wouldn't want to be taking it on and off.

    To put it mildly this is ridiculous, and I am ticked off royally.

    61 of 81 people found this useful

  • 1.0 out of 5 stars

    What???! No mini USB cable included?

    • Written by from Naples

    What a pain. At this high price you still have to go find and buy a mini USB cable to use it!

    Why not let the Lightening cable power it??? The fit is so tight you can forget about using this with a case, even an Apple case.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    To Small

    • Written by from Toronto

    I bought this product recently and I'm returning it now. The dock is small and can't even hold my iPhone 5 with a case. If you love having a case on your iPhone at all times, and not taking it off to charge, then don't get this dock. If you don't use any cases, then this dock is perfect for you.

    10 of 17 people found this useful

  • 1.0 out of 5 stars

    great idea, Poor execution

    • Written by from Miami Lakes

    the angle is too vertical, it should angled slightly more to use with comfort while its on the dock. The touch ID sensor is partially covered by the dock which makes unlocking the phone while on the dock almost impossible. and i have to hold dock with one hand and take out the phone with another, the dock should be heavier or easier to take out. I am unfortunately returning the dock.

    65 of 75 people found this useful

  • 1.0 out of 5 stars

    Problems syncing remote with this dock

    • Written by from burlington

    I was so excited to finally be able to buy a dock for my 5. I teach group fitness so using a remote and dock is really handy. Except no matter what I do, the remote won't sync with this dock. Waste of money on my end! Anyone else have this? The remote synced and worked fine with my computer so that's not it. Ugh.

    3 of 5 people found this useful