• 1.0 out of 5 stars

    Great Idea-Poorly Executed

    • Written by from Wilmington

    I really like my iPhone 5S which was an upgrade from the 4. I like using the phone in its pure form without a case but gradually my camera lens became scratched on my iPhone 4 over time (a slight recess would correct this).

    Now I want to get the Apple leather case to help protect my iPhone 5S and get the Apple base. Apple you do an excellent job with the integration of technology and product quality but having the base designed in a way which can only be used without a case is poor design execution and lacks the attention to detail you are known for!

    I read the Steve Jobs book written by Walter Isaacson. Steve was famous for saying "this is sh**" and thats exactly what this is!! I cannot believe he would have ever excepted this poorly executed design.

    Integrate the design to work with ALL of your products please!

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    Horrible design

    • Written by from Melville

    My iphone 5S will only fit in the doc if it's not in a case? Terrible. I can't give less than one star (or I would)

    5 of 11 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Madison

    Bought the 5S.
    Bought the Dock. Wonderful.
    Waited for the Apple Case.

    APPLE CASE DOES NOT LET THE 5S FIT IN THE APPLE DOCK!

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Phone + Case Doesn't Fit In Dock

    • Written by from Sandy

    Was very disappointed to learn that, with the Apple-designed case, the phone won't fit in the dock.
    I hope Apple will come up with a solution!

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    Don't buy dock and case together

    • Written by from Orange

    Purchased 5s, case, dock - all together, in store, same order. Did they mention that the dock is completely useless to me because the case won't fit in it? No. They did, however, advise that there is no easy way to take the case off the phone, and that once it is on you are best just to leave it on... So again, why sell me a useless piece of plastic as well?

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Too Tight

    • Written by from Flanders

    I got this dock to use on my desk while working so I could easily see and control my music. There are issues with the home button being partly blocked making it difficult to get a fingerprint but I could live with that.

    The issue I am having is that this dock is so precisely molded to the iPhone 5s that even a screen protector on the back won't fit. There is plenty of room for a screen protector on the front but if use a full body protector (Zagg Invisible Shield) you will encounter issues.

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    don't bother

    • Written by from Chicago

    Unless you just want to dock a phone without a case, don't bother. I cannot take the case off every time I want to charge/dock my phone. So, it's pretty useless for me. Will be returning. Clearly, lacks creativity in design. I would prefer to give it zero stars.

    1 of 5 people found this useful

  • 1.0 out of 5 stars

    Lack of Foresight and Vision

    • Written by from Chattanooga

    Home run for the 5s but...please tell me that the team that designed the dock is now working for another company. I was in shock to know that you must remove the very nice leather case to charge your beautiful phone. Come on, the "Apple manufactured and designed dock" should accommodate the "Apple designed and manufactured phone" shouldn't it? Call me crazy or maybe I need to just adapt to a lower standard. Wow! Very disappointed. Im now stuck with a nice paper weight.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Returning to Apple

    • Written by from Seattle

    I will be returning this dock to Apple. As other reviewers have indicated, this does not work well with the new iPhone 5s. The main reasons I'm returning are:
    1. When docked, the front edge of the dock covers the bottom edge of the fingerprint sensor making it impossible or at the very least, challenging to unlock the phone using your fingerprint.
    2. When docked, the volume controls are disabled. I listen to music at work, so typically will dock the phone and plug the earpods into the audio jack on the back of the dock. At that point the volume control on the iphone screen as well as the volume control on the earpods do not work.

    Will consider buying in the future if Apple can get the volume control issue resolved.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    No room for a case

    • Written by from Oklahoma City

    With any such case on your iPhone doesn't fit.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Someone dropped the ball

    • Written by from Oxnard

    To echo other reviews:

    Pros: Simple design, exact fit to iPhone 5s

    Cons: does not support use of a case whatsoever (Apple or third party), does not include spare lightning>USB connector.

    After a few hours with this item, I took the dock back immediately. The associate at the Apple store was aware of the frustration, as this was not the first dock return he had received.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by from Pasadena

    Bummer product. Apple not thinking clearly in offering this dock for the iPhone 5 and 5S. Cannot use headphones - blocked when docked. Therefore, can only make Speakerphone calls (not good with people around, etc). Might have worked if we could plug in our headphones in the audio out on the back to use for personal audio or for personal making calls.

    Apple should have made an insert for the Universal Dock using the Lightning to 30-pin adapter and a plastic back to support the iPhone 5. I will continue to use my Universal Dock with the Lightning to 30-pin adapter (and a make shift plastic back for support). I'll figure out a better plastic support for myself (maybe steal a couple of the plastic extensions used in the Apple story for the iPhone 5S displays). I can still use my Universal Dock - Airplay music to my stereo using the dock, still use my headphones since the adapter lefts the iPhone 5 almost a full inch above the dock.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    This item does NOT charge...

    • Written by from Salinas

    The first stentence that describes this product by Apple....Charge and sync your iPhone 5s or iPhone 5 with the iPhone 5s Dock. LIES... It does not charge unless you purchase the USB Cable & Power Adapter. Marketing is great at Apple....my bad...read everything before you purchase...you'll need more parts to make it actually charge. LOL. what a mess!

    4 of 11 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple like.

    • Written by from MOOLOOLABA

    Only for those who don't use an iPhone case.

    Not even the brand new Apple produced cases will fit in this dock (and they are a pain to take off as they are so snug)

    No audio connection either. Bad enough that the iPhone 5's headphone jack is on the bottom to then overlook being able to connect your headphones through this dock.

    Back to the store with this one. Belkin has it hands down over this and its $10 cheaper too.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Limited Function for headphone users

    • Written by from Redwood City

    The audio line out does not support volume control from the phone nor from the apple earpods headphones (or 3rd party earbuds I've tried so far). Audio is sent out from the dock at full volume and can't be changed, so this is pretty unusuable for my main purpose - a dedicated set up on my work desk where I can listen while I work and access phone controls when needed.

    I understand the technical reasons for this (built to send higher-quality audio to an external stereo) but since the iPhone 5 and beyond have the headphone jack blocked when using a dock, this means there is no work-around for using earbuds and this dock without blowing out your hearing.

    That combined with the requirement to not use or remove the case before docking make this nothing more than a vertically positioning power adapter.

    I'm returning this dock and hoping some 3rd party eventually develops a worthwhile dock with an audio line out from the dock suitable for headphone use.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Terrible Implementation

    • Written by from Rocklin

    Apple push selling a case with the iPhone 5c, but the case has to be removed every time I dock. Plus i can't dock with the earphones attached.

    Someone needs to have a word with the marketing team - what were they thinking?

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Not Compatible with iPhone 5S Apple Case

    • Written by from GREELEY

    The dock won't let your iPhone 5S fit smoothly, you have to squeeze and push down the device to buckle it. Also, if you have InvisibleShield back protection on your iPhone 5S like me then you are going to damage the film for sure. Didn't thought the whole of this dock is too tight. The biggest disadvantage of this dock it is not compatible with iPhone 5S Apple case or any other cases on the market. You have to take off the case every time you want to connect your phone with this dock.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Salt Lake City

    The execution for this product was horrible. It's so hard to unlock your phone with the fingerprint scanner while docked. Which is odd because it's a 5S specific dock and one of the main features is the Touch ID.

    Apple made this dock and their own iPhone 5s case. They don't play nice with each other. I really can't believe the oversight.

    I would not recommend buying this case.

    Horrible execution.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Very poorly executed!

    • Written by from Louisville

    The dock doesn't work with any case...not even the Apple branded leather case for the 5S! You can barely get the phone to fit in the dock w/o the case. I returned it. This product was a huge miss on Apple's part.

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Very un-Apple

    • Written by from Belleville

    The only thing Apple-esque about this dock is the price. Please do not buy this dock, simply for the price. It does not come with a lightning cable. You have to buy your own for an additional $19. So you're looking at a total of about $50. Yes, you could use the cable that came with the phone but who sells a dock without a charger?

    Also, this dock is not universal like the previous, very nice, Apple-quality dock that Apple branded and sold. Now you have to buy the dock that fits your iDevice rather than the insert (which usu. came with the iDevice). The only redemption for this price gouging would be a bigger iPhone 6, which would make unique docks for each phone a little more understandable (but still not very reasonable).

    The base on this dock is not as weighted as the previous dock and when the iPhone is docked, the home button is covered a bit more. Also, this dock does not work with the remote (unless I'm doing something wrong, which is very possible) and it locks out volume control, requiring speakers with their own volume control.

    Overall, there is nothing about this dock that I find to be better or even as good as the previous universal dock (30-pin). On Amazon, the universal dock is currently $59 and comes with the dock, remote, dock adapters (iDevice inserts), USB charging adapter, and USB to 30-pin cable. So, basically for $10 more, Apple gives you a remote and various inserts and more importantly, the option for various iDevices.

    I am a long time supporter of Apple products (4 iPods, 2 MacBooks, 3 Apple TVs, 5 iPhones, 1 iPad, 1 Time Capsule, a few docks) and have never seen one take such a big step back.

    5 of 10 people found this useful