• 1.0 out of 5 stars

    Unusable with Leather Case

    • Written by from Hamilton

    Like so may have said already, this dock can't be used with Apple's official leather case.

    4 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by from Fullerton

    I bought this dock thinking I could use it at my desk to charge and play music simultaneously.Thinking it would have the same function as plugging it into the lightning cable and listening with earphones, unfortunately, there is no volume control when the iphone is docked and its way too loud to listen with earphones. There's no earpod remote capability and its only use now is a pretty stand up charger.

    What a waste!! Apple, you're going to be the next Sony!!!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    I have already got an experience with my earlier dock with Apple 4

    • Written by from New Taipei City

    I have already got an experience with my earlier docking station with Apple 4, because with any type of casing on the iphone it will not fit and sit on the docking station. I had to remove the casing and then place my iphone on the docking station a bit annoying. Some technology and techniques has not been done well. I think while placing the iphone it should have a support on the back and lower the front side so at least you can touch and use the home button. I took a look at the new docking station for Iphone 5S I think not well designed. These companies should modify and work on it according to so many of our reviews will give them more idea how to rework on the model. Good Luck

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Hardware-software coordination? Let's try accessory coordination

    • Written by from Greensboro

    So I've got to take the 5s out of my new Apple leather case to put it in the new Apple dock?? I feel like an idiot.

    13 of 17 people found this useful

  • 2.0 out of 5 stars


    • Written by from Mesa

    I hate to just complain about products but this... It would be nice if the phone sat a little more slanted back. I'm surprised to see that Apple finally made 5c and 5s cases and docks, but for some reason didn't make this dock compatible. So you'll have to take the case off every time you want to use this dock. Another thing I don't understand at all is that, the 3.5mm line out jack can be used for music, movies, podcasts, etc but not phone calls. Same 3.5mm jack on the Apple earphone, or for most earphones for that matter, so why can't it work for calls? That's a main purpose of a dock, no?

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Bogles My MInd

    • Written by from Arlington

    How can a company pretty much change and set the pace of the tech industry and at the same time fall short when it comes to designing a simple stand for the phone????? I would put many more question marks with that first question but you get the idea. I am starting to think Apple is just screwing with us when it comes to this dock. I know they have seen the reviews from its customers over the years about this dock. Still they make the same mistakes. They must be messing with us. Anyway, Im not a happy customer and Apple you need to stop messing around and make an Awesome dock to go with your Awesome phone. Wish I had a sweet dock to go with my new 5s. Thanks Apple!!

    8 of 10 people found this useful

  • 3.0 out of 5 stars

    re: Nice look, but not thought through

    • Written by from Kuala Lumpur

    The dock "looks" great.

    However, 2 main flaws which Apple could have done better:

    1) The front of the dock covers part of the home button. So it's just a bit awkward when you try to press the home button.

    2) The dock is too light, so when you try to remove your phone, you will have to use both hands.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Another Sign of Apple Losing Direction

    • Written by from Wellington

    This dock for the iPhone 5s loses important functionality over previous docs.
    1.Home Button partially covered.
    2. Cannot control audio on phone when listening to it (unbelievable that apple made that mistake.)
    3. Does not fit with cases.

    If we take this dock, and consider what has happened to keynote and pages (the new versions) it appears apple is becoming sub par to it competitors.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Almost Useless

    • Written by from CEDAR FALLS

    The 5s dock does NOT work with the new leather case. You must pry the case off the phone every time you want to dock it. Almost useless.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    No good if you have a case on your phone

    • Written by from McKinney

    Like most complaints mine is also regarding the sheer stupidity that one must remove a case -- even an apple one -- to fit the phone in the dock. I wish these people would have thought about this before releasing this product, or at least released two versions of the dock - one for using with a case and one without. How can they expect one to remove the case every time someone needs to put the phone in the dock?

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Apple Dock

    • Written by from Coventry

    Doesn't fit with a case on. No good, going back to the shop.

    9 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by from Auburn

    I would understand if this dock would not be compatible with a non Apple case, but the fact that it won't work with the Apple 5s leather case is ridiculous. This dock will only work if you do not use a case on your phone and let's be honest who pays this much for a phone and doesn't put a case on it. Very disappointed. Don't waste your time or money.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Falls Short

    • Written by from Pittsburgh

    I really liked the idea of the dock but this dock is designed very poorly. The home button is difficult to use because it's partially obstructed by the dock. It's hard to imagine how that got through Apple QA. I also think that the tilt to the phone is not enough of a tilt. More often than not, you are going to be looking down at your phone in the dock, so a good dock should really have more of a tilt. I really wanted to love this product but i'm finding it virtually useless.

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Works perfectly! Love it.

    • Written by from Lake Forest

    I don't have a case on my iPhone 5S, so the dock works perfectly for me. It doesn't cover up the home button or in any way impede its functionality, as others have stated; and even if it did, I don't use my phone when it's in the dock charging. Phone clicks nicely/securely into place, an improvement over Apple's dock for the iPhone 4 (my last phone). Highly recommend.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Can't be used with any case or screen protector

    • Written by from Rye

    Was excited to see a new dock for the iPhone 5s. I am using front and back screen protection from Power Support Intl. Not even a case and the phone can barely fit in the dock without ripping up the back protection. The dock is so tight it is useless. Very surprised at their lack of design on this product.

    12 of 17 people found this useful

  • 4.0 out of 5 stars

    Serves it's purpose

    • Written by from Chicago

    I have been waiting for this since I purchased the iPhone 5 and am really happy it has finally arrived! Granted, it doesn't work with a case so if that it what you need it for consider the Belkin or some other non-Apple product. But if you don't use a case and are looking for a simple reliable way to stand up your iphone this is the best product on the market. Believe me, I've spent hundreds on other solutions waiting for this. The iPhone 5 slips right into this case, you can even do it in the dark (unlike the Belkin). And that's all I was looking for, a simple stand that I can leave my phone in by my bed. The only reason I didn't give 5 stars is because the home button slightly covers the home button, easily solved in the next design. If apple will make a solution for the new iPad I'd consider buying a new iPad. But not until then.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Does Not Fit With Any Case Not Even The Ones Sold By Apple

    • Written by from Saint Peters

    I liked the idea of this product; finally one that seam like it would be worth having, like the connector for the speakers. The Issue was that the phone would not fit with the Apple case on and with any other case for that matter. GREAT IDEA, big miss. I had to return mine. SO MUCH FOR AN INTEGRATED FUNCTUNAL DESIGN. BETTER LUCK NEXT TIME! and yes I returned it.

    14 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by from Albertville

    The dock is useless if you have a case. Even if you have the Apple leather case that is made for the phone! The phone only fits in the dock WITHOUT a case on it. How dumb is that?

    23 of 31 people found this useful

  • 2.0 out of 5 stars

    Really? Once again missing the boat on docks and cases.

    • Written by from KINGSTON

    Apple, why is it that you are the innovators but sometimes seem to lack thought on product design. Which is something you are known for innovative products and design. You finally get the case right (for the most part) on the 5s and you give us back a dock with no option to use the beautiful phone and case together. Most of your customers I would suspect, like me do not want to keep taking the case off to put it in the dock (it wears out the case faster). Also, what is the point of the touch ID if the dock partially covers the button?

    I would really prefer and apple dock to more expensive decent looking 3rd party docks or less expensive ugly docks, but if you build something that is less functional and practical what is the use? Please fix this going forward.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    THE Apple 5S Dock!!!

    • Written by from Jeddah

    In addition to most of the criticisms on this new dock by other reviews, my dock was DOA!!! Iow, it does not recharge my iPhone. I can recharge with the USB cable alone, but not while connected to the dock. It will cost me more to return to Apple, so I'm just going for a 3rd party dock, at this point. I didn't even want to give it 1 star, but Apple is forcing me to give at least one. :-(

    10 of 12 people found this useful