• 1.0 out of 5 stars

    No good if you have a case on your phone

    • Written by from McKinney

    Like most complaints mine is also regarding the sheer stupidity that one must remove a case -- even an apple one -- to fit the phone in the dock. I wish these people would have thought about this before releasing this product, or at least released two versions of the dock - one for using with a case and one without. How can they expect one to remove the case every time someone needs to put the phone in the dock?

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    THE Apple 5S Dock!!!

    • Written by from Jeddah

    In addition to most of the criticisms on this new dock by other reviews, my dock was DOA!!! Iow, it does not recharge my iPhone. I can recharge with the USB cable alone, but not while connected to the dock. It will cost me more to return to Apple, so I'm just going for a 3rd party dock, at this point. I didn't even want to give it 1 star, but Apple is forcing me to give at least one. :-(

    10 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by from Salt Lake City

    The execution for this product was horrible. It's so hard to unlock your phone with the fingerprint scanner while docked. Which is odd because it's a 5S specific dock and one of the main features is the Touch ID.

    Apple made this dock and their own iPhone 5s case. They don't play nice with each other. I really can't believe the oversight.

    I would not recommend buying this case.

    Horrible execution.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Almost Useless

    • Written by from CEDAR FALLS

    The 5s dock does NOT work with the new leather case. You must pry the case off the phone every time you want to dock it. Almost useless.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Falls Short

    • Written by from Pittsburgh

    I really liked the idea of the dock but this dock is designed very poorly. The home button is difficult to use because it's partially obstructed by the dock. It's hard to imagine how that got through Apple QA. I also think that the tilt to the phone is not enough of a tilt. More often than not, you are going to be looking down at your phone in the dock, so a good dock should really have more of a tilt. I really wanted to love this product but i'm finding it virtually useless.

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Works perfectly! Love it.

    • Written by from Lake Forest

    I don't have a case on my iPhone 5S, so the dock works perfectly for me. It doesn't cover up the home button or in any way impede its functionality, as others have stated; and even if it did, I don't use my phone when it's in the dock charging. Phone clicks nicely/securely into place, an improvement over Apple's dock for the iPhone 4 (my last phone). Highly recommend.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Can't be used with any case or screen protector

    • Written by from Rye

    Was excited to see a new dock for the iPhone 5s. I am using front and back screen protection from Power Support Intl. Not even a case and the phone can barely fit in the dock without ripping up the back protection. The dock is so tight it is useless. Very surprised at their lack of design on this product.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    A dock of no use

    • Written by from Schaumburg

    I bought this dock for my new iPhone 5S. I had also purchased the Leather cover from Apple.
    to my frustration first the dock cant fit with my iphone 5s if I use my cover. Seriously this is impractical. The iphone 4 and 4s had better cases the glass can break but it was a lot rigid. I had to buy the case as many of my colleagues having iphone 5 complained of dents. So I cant risk the phone using it without the case. And once I use the case the phone wont fit the dock. The other annoyance as with any other dock from Apple, well they never provide extra cable for the dock nor speaker aux cable or earphones. for $29 can give something for the user than just a block with a pin and ports to use whatever came with the phone.
    Ideally at office or by the bed stand one would prefer using a dock and giving away just an additional cable wont cost much for Apple. And the logic of not having a additional slot expansion for apples own phone case use is absurd. I returned it, after looking at it for nearly an hour why the beauty wont fit my world, safe and sound.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from Bondurant

    It doesn't work with any case on your phone, no matter how thin. They really didn't think this one through. The new lightning design is not long enough to charge with the case on. We had the old ones that worked with any case we had on our 3S or 4S 30 pin plug.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    BEWARE: The 5S will not fit this dock if it is in a case

    • Written by from Petersham

    Potential buyers beware:

    The iPhone 5S will not fit this dock if it is in a case.

    Very poor product development here. Very unlike Apple.

    This one is being returned to the store.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Useless with 30pin-lightning adapter

    • Written by from Atlanta

    First thing first, when I open the box, they dock look beautiful. The TouchID is not quite a problem for me because it does work every time I unlock the phone. I rarely use headphone with my phone anywhere because I wear bluetooth headset all the time. But one big bad thing about this dock is I cannot use Apple own 30-pin to lightning to the dock at all. Just by connect the cable adapter to the dock without connecting to anything else yet, my phone show a message say that this accessory is not support by this phone. Apple made this two product, yet they still cannot work together? I find that a pretty bad implementation not usually found in Apple product. This time you guys mess up big time.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with a 30 pin cable and lightening adapter!

    • Written by from Santa Barbara

    I have an iPad with a 30 pin connector and the new iPhone with a lightening connector. So I use my iPad charger, put on a 30 pin to lightening adapter and plug it into this dock. At first this worked - sort of. I'd get a message that this accessory is not supported for this device. But it would still charge the phone.

    Now - maybe after the latest iOS7 update? - it doesn't work at all. I can still charge the phone with the cable and lightening adapter, but not with the dock attached.

    Seriously? This is an Apple charger, an Apple cable, an Apple adapter and an Apple dock charging an Apple phone. And it doesn't work. Seriously?

    Other than that it's a sleek little dock that holds the phone firmly.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Does not work with Apple leather case

    • Written by from Mountain View

    -if you want to take your case off, works fine
    -Why do I need to take my Apple case off my Apple iPhone every time I want to charge in my Apple dock?

    12 of 17 people found this useful

  • 5.0 out of 5 stars

    People dont have common sense.

    • Written by from Saint Louis

    This is almost exactly the same as the first generation dock connector from 2007. It has good weight, its solid and it maintains the minimalist modern look. This dock is not ment to be used with a case but the design is awesome and it works prefect.

    12 of 17 people found this useful

  • 5.0 out of 5 stars

    Excellent item for your iphone 5's

    • Written by from Chicago

    Great item. I get home and drop it into the cradle and it begins to charge and sync. Sometimes I connect it and leave it in the kitchen and when I get home I slide it down. Does exactly what it should. I hardly use a case, but when I do I just take the case off. No biggie. Thanks for finally making a dock for the 5. Great Work !

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    0 stars. Worthless.

    • Written by from New York

    You cannot use this dock if your iPhone 5s has a case (including official cases from Apple). The seat of this dock is molded exactly to the size of the phone. In order to attach your phone to this dock, you must remove the case. This eliminates any efficiencies you hope to gain by using this case. Additionally, there are third party docks compatible with iPhone 5s which do not have this problem (and also come with cables). Buy one of those. You will only return this product. The Apple iPhone 5s Dock should be removed from Apple's stores. Buying this was a complete waste of my time.

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    Lack of design, major FAIL!

    • Written by from TURLOCK

    I've been an apple fan for years, from my I-mac computers which I use for work and personal use, I-pad and I phone 5s. The fact that apple would make a charging dock that lacks the ability to support it's own case while charging is a MAJOR FAIL! I have a great third party charging dock that looks JUST LIKE THIS one purchased on amazon at cost of minimal cost of 5.69+ free shipping works great and you can keep your case on. This also goes for many of apple accessories.... people go to amazon . com and type in any accessories for your I-phone, I guarantee you will only pay 1/3 of the cost. Dunno if apple will take this review down but given the fact on-line shopping is the wave, do your homework. Happy New Year and Happy shopping!

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Bogles My MInd

    • Written by from Arlington

    How can a company pretty much change and set the pace of the tech industry and at the same time fall short when it comes to designing a simple stand for the phone????? I would put many more question marks with that first question but you get the idea. I am starting to think Apple is just screwing with us when it comes to this dock. I know they have seen the reviews from its customers over the years about this dock. Still they make the same mistakes. They must be messing with us. Anyway, Im not a happy customer and Apple you need to stop messing around and make an Awesome dock to go with your Awesome phone. Wish I had a sweet dock to go with my new 5s. Thanks Apple!!

    8 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by from Auburn

    I would understand if this dock would not be compatible with a non Apple case, but the fact that it won't work with the Apple 5s leather case is ridiculous. This dock will only work if you do not use a case on your phone and let's be honest who pays this much for a phone and doesn't put a case on it. Very disappointed. Don't waste your time or money.

    10 of 14 people found this useful

  • 5.0 out of 5 stars

    Apple's iphone 5 dock is perfectly designed...

    • Written by from Diamond Bar

    I have come to expect excellent design from Apple. One of the only companies that I have basically accepted and trusted for all of their designs to hit the mark in a consistent group right on the bulls-eye.

    The iPhone 5 dock is not different. It is a dock, intended for easily connecting your iPhone without having to fumble with cables, and being able to see the display easily. Connecting with your audio equipment via one connection. And, still looking simplistically classic (Apple style).

    For each person who thought it should accommodate a case, I want to say "unreasonable!" because you can't possibly design for all the varying cases and provide the necessary physical support for the phone. duh.

    Those who think it is too light, seriously(?), and if it was heavier many would complain. Think! we are going after LIGHTER products... we don't want "MacRocks", we want Mac Air's... light is better... (duh).

    And the audio port, might not be convenient for a lot of people, because they expect if they can plug their headphones in, it should work. There are important reasons (which I wont go into) why you will never have a powered audio connection come from the lightning connector on a dock. It is as simple as that. It is like using a fire hydrant to wash your hair... not practical. The audio out is for feeding your audio into a self-powered audio system... not headphones. This is the best design possible.

    So, many of the bad reviews for this dock are from people who "JUST DON'T GET IT"... 'nuff said!

    The price is typical apple (well designed, not extremely cheap). The shape is classic. The functionality is at maximum capacity (i.e. you can't get any better).

    If you want a dock for your iPhone, this is the dock to buy. If you want to plug your headphones into a cheesy piece of plastic, buy a Belkin. (Sorry Belkin.)

    11 of 16 people found this useful