• 5.0 out of 5 stars

    Excellent item for your iphone 5's

    • Written by from Chicago

    Great item. I get home and drop it into the cradle and it begins to charge and sync. Sometimes I connect it and leave it in the kitchen and when I get home I slide it down. Does exactly what it should. I hardly use a case, but when I do I just take the case off. No biggie. Thanks for finally making a dock for the 5. Great Work !

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Limited Function for headphone users

    • Written by from Redwood City

    The audio line out does not support volume control from the phone nor from the apple earpods headphones (or 3rd party earbuds I've tried so far). Audio is sent out from the dock at full volume and can't be changed, so this is pretty unusuable for my main purpose - a dedicated set up on my work desk where I can listen while I work and access phone controls when needed.

    I understand the technical reasons for this (built to send higher-quality audio to an external stereo) but since the iPhone 5 and beyond have the headphone jack blocked when using a dock, this means there is no work-around for using earbuds and this dock without blowing out your hearing.

    That combined with the requirement to not use or remove the case before docking make this nothing more than a vertically positioning power adapter.

    I'm returning this dock and hoping some 3rd party eventually develops a worthwhile dock with an audio line out from the dock suitable for headphone use.

    12 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by from Salt Lake City

    The execution for this product was horrible. It's so hard to unlock your phone with the fingerprint scanner while docked. Which is odd because it's a 5S specific dock and one of the main features is the Touch ID.

    Apple made this dock and their own iPhone 5s case. They don't play nice with each other. I really can't believe the oversight.

    I would not recommend buying this case.

    Horrible execution.

    11 of 14 people found this useful

  • 2.0 out of 5 stars

    Good for charging or sync....if no case. Don't expect to use headphones.

    • Written by from Needham

    Looks good. However, I heartily wish I hadn't bought it.

    Pro: holds a iPhone 5s to charge it....[con]: if it has no case (or if it is a split case where bottom folds away to give access).

    Other cons: once it is plugged in:
    1) TouchID is awkward (though not impossible). But so clearly a design fail it is annoying.

    2) The audio controls are suddenly lost if you plug in headphone Specifically: a) the line-out volume is at a fixed volume and CANNOT BE CHANGED---either by the phone sliders, the phone volume buttons, or control built into headphones. Clearly, this is meant for situations where you are plugging it into an amplifier at some point (though others have noted line out signal can be too strong). But it makes using the phone with headphones impossible. In addition, you can no longer use the controls on the headphones to advance/pause etc: you need to work the phone, which is teetery.

    Overall: Fail. Would have been better if it were just a dumb stand that extended the ports--at least then it would. This bit where it removes functionality when you plug it in bewilders me. (Others say remote control no longer works also). To add insult to injury, it doesn't even come with a cord. I end up plugging the USB/Lightning adapter straight into my phone, where it works find, and leave the $$$$ dock sits in a desk.

    8 of 9 people found this useful

  • 3.0 out of 5 stars

    Are you serious Apple!!!

    • Written by from Plano

    This is a really great dock. Your iPhone 5s will fit into it perfectly, and confidently. But!! That is also part of the problem. If you have...oh...let's say, one of Apple's beautiful leather cases for your phone, then everything nice, I've just said, goes out the door. You have to have a naked iPhone 5s, to use this dock.

    So in other words, if you prefer your iPhone 5s nude, in it's beautiful self, then this dock is pretty perfect. The audio jack is a nice touch, and will work with any 3.5mm jack. BUT, if you have any kind of case on your phone, forget it.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Could have been perfect...

    • Written by from Elyria

    At first glance, this dock seems perfect. But...

    When I plugged my Apple headphones into this dock, I was a little saddened to find that the headphone controls do not function (play/pause, next track, volume). Although, this was disappointing, the real deal-breaker was finding out that when the phone is docked, there is absolutely no way to control the volume level at all.

    This makes it practically useless. $29.99 to prop your phone up off the desk. :-(

    11 of 15 people found this useful

  • 5.0 out of 5 stars

    Apple's iphone 5 dock is perfectly designed...

    • Written by from Diamond Bar

    I have come to expect excellent design from Apple. One of the only companies that I have basically accepted and trusted for all of their designs to hit the mark in a consistent group right on the bulls-eye.

    The iPhone 5 dock is not different. It is a dock, intended for easily connecting your iPhone without having to fumble with cables, and being able to see the display easily. Connecting with your audio equipment via one connection. And, still looking simplistically classic (Apple style).

    For each person who thought it should accommodate a case, I want to say "unreasonable!" because you can't possibly design for all the varying cases and provide the necessary physical support for the phone. duh.

    Those who think it is too light, seriously(?), and if it was heavier many would complain. Think! we are going after LIGHTER products... we don't want "MacRocks", we want Mac Air's... light is better... (duh).

    And the audio port, might not be convenient for a lot of people, because they expect if they can plug their headphones in, it should work. There are important reasons (which I wont go into) why you will never have a powered audio connection come from the lightning connector on a dock. It is as simple as that. It is like using a fire hydrant to wash your hair... not practical. The audio out is for feeding your audio into a self-powered audio system... not headphones. This is the best design possible.

    So, many of the bad reviews for this dock are from people who "JUST DON'T GET IT"... 'nuff said!

    The price is typical apple (well designed, not extremely cheap). The shape is classic. The functionality is at maximum capacity (i.e. you can't get any better).

    If you want a dock for your iPhone, this is the dock to buy. If you want to plug your headphones into a cheesy piece of plastic, buy a Belkin. (Sorry Belkin.)

    12 of 17 people found this useful

  • 3.0 out of 5 stars

    Miss the remote control!

    • Written by from Campbell

    I like the new doc for its sleekness and simplicity...but with my 4S, that doc would work with a remote control for easy remote on/off and volume control etc. Why reduce functionality but keep the cost up? To use my older models I had to buy an adaptor at the same cost of the doc, essentially doubling the cost of a doc. However, this adaptor did raise the iPhone up to eliminate the cumbersome access to the thumb print button mentioned by another reviewer. If it would have come with the remote, I would have given it a 5 star...but without, it only gets a 3 star.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    re: Nice look, but not thought through

    • Written by from Kuala Lumpur

    The dock "looks" great.

    However, 2 main flaws which Apple could have done better:

    1) The front of the dock covers part of the home button. So it's just a bit awkward when you try to press the home button.

    2) The dock is too light, so when you try to remove your phone, you will have to use both hands.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Almost Useless

    • Written by from CEDAR FALLS

    The 5s dock does NOT work with the new leather case. You must pry the case off the phone every time you want to dock it. Almost useless.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Falls Short

    • Written by from Pittsburgh

    I really liked the idea of the dock but this dock is designed very poorly. The home button is difficult to use because it's partially obstructed by the dock. It's hard to imagine how that got through Apple QA. I also think that the tilt to the phone is not enough of a tilt. More often than not, you are going to be looking down at your phone in the dock, so a good dock should really have more of a tilt. I really wanted to love this product but i'm finding it virtually useless.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Can't be used with any case or screen protector

    • Written by from Rye

    Was excited to see a new dock for the iPhone 5s. I am using front and back screen protection from Power Support Intl. Not even a case and the phone can barely fit in the dock without ripping up the back protection. The dock is so tight it is useless. Very surprised at their lack of design on this product.

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    A dock of no use

    • Written by from Schaumburg

    I bought this dock for my new iPhone 5S. I had also purchased the Leather cover from Apple.
    to my frustration first the dock cant fit with my iphone 5s if I use my cover. Seriously this is impractical. The iphone 4 and 4s had better cases the glass can break but it was a lot rigid. I had to buy the case as many of my colleagues having iphone 5 complained of dents. So I cant risk the phone using it without the case. And once I use the case the phone wont fit the dock. The other annoyance as with any other dock from Apple, well they never provide extra cable for the dock nor speaker aux cable or earphones. for $29 can give something for the user than just a block with a pin and ports to use whatever came with the phone.
    Ideally at office or by the bed stand one would prefer using a dock and giving away just an additional cable wont cost much for Apple. And the logic of not having a additional slot expansion for apples own phone case use is absurd. I returned it, after looking at it for nearly an hour why the beauty wont fit my world, safe and sound.

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from Bondurant

    It doesn't work with any case on your phone, no matter how thin. They really didn't think this one through. The new lightning design is not long enough to charge with the case on. We had the old ones that worked with any case we had on our 3S or 4S 30 pin plug.

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    BEWARE: The 5S will not fit this dock if it is in a case

    • Written by from Petersham

    Potential buyers beware:

    The iPhone 5S will not fit this dock if it is in a case.

    Very poor product development here. Very unlike Apple.

    This one is being returned to the store.

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    Useless with 30pin-lightning adapter

    • Written by from Atlanta

    First thing first, when I open the box, they dock look beautiful. The TouchID is not quite a problem for me because it does work every time I unlock the phone. I rarely use headphone with my phone anywhere because I wear bluetooth headset all the time. But one big bad thing about this dock is I cannot use Apple own 30-pin to lightning to the dock at all. Just by connect the cable adapter to the dock without connecting to anything else yet, my phone show a message say that this accessory is not support by this phone. Apple made this two product, yet they still cannot work together? I find that a pretty bad implementation not usually found in Apple product. This time you guys mess up big time.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with a 30 pin cable and lightening adapter!

    • Written by from Santa Barbara

    I have an iPad with a 30 pin connector and the new iPhone with a lightening connector. So I use my iPad charger, put on a 30 pin to lightening adapter and plug it into this dock. At first this worked - sort of. I'd get a message that this accessory is not supported for this device. But it would still charge the phone.

    Now - maybe after the latest iOS7 update? - it doesn't work at all. I can still charge the phone with the cable and lightening adapter, but not with the dock attached.

    Seriously? This is an Apple charger, an Apple cable, an Apple adapter and an Apple dock charging an Apple phone. And it doesn't work. Seriously?

    Other than that it's a sleek little dock that holds the phone firmly.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Does not work with Apple leather case

    • Written by from Mountain View

    -if you want to take your case off, works fine
    -Why do I need to take my Apple case off my Apple iPhone every time I want to charge in my Apple dock?

    12 of 18 people found this useful

  • 5.0 out of 5 stars


    • Written by from Cheektowaga

    I'm baffled at all the negative reviews about the lack of usability of the phone while docked. The product is mean for you to put the phone in it overnight to charge. Why would anyone expect or want to use their iPhone while in a charging dock?

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    Could have been great.

    • Written by from Farmington

    This dock is a great idea to purchase, if you keep your iPhone naked. BUT...If you, like most people, prefer to protect you $600+ investment or add a personal touch to your iPhone with a case, then don't waste your time and money. What I'm trying to say is if you have a case of ANY kind on your iPhone 5/5s (Yes this includes the Apple designed case) then your iPhone will NOT fit into the dock without removing the case. I understand that most docks do not work with cases, but the fact that the Apple designed case does not work with a dock THEY also designed frustrates me. This is very UN-Apple like. I am sure Steve Jobs is rolling in his grave. Another thing that worried me was that because of the incredibly tight fit, the dock would have more than likely scratched the bottom back glass after repeated use. I bought this dock and the Apple designed leather case at the same time. I returned the dock the same day it was delivered. Good thing Apple support is so good. The only pro about this case is it feels like it is well built, it has that heavy, quality feeling. Too bad it was designed so poorly. Strike one Apple.

    9 of 12 people found this useful