• 1.0 out of 5 stars

    It doesn't work with any case!!!!

    • Written by from Miami Beach

    Really beautiful and expectable from Apple, but, just a little bit more, like another version for some cases (the Apple's one).

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Limited Function for headphone users

    • Written by from Redwood City

    The audio line out does not support volume control from the phone nor from the apple earpods headphones (or 3rd party earbuds I've tried so far). Audio is sent out from the dock at full volume and can't be changed, so this is pretty unusuable for my main purpose - a dedicated set up on my work desk where I can listen while I work and access phone controls when needed.

    I understand the technical reasons for this (built to send higher-quality audio to an external stereo) but since the iPhone 5 and beyond have the headphone jack blocked when using a dock, this means there is no work-around for using earbuds and this dock without blowing out your hearing.

    That combined with the requirement to not use or remove the case before docking make this nothing more than a vertically positioning power adapter.

    I'm returning this dock and hoping some 3rd party eventually develops a worthwhile dock with an audio line out from the dock suitable for headphone use.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Utterly disappointed

    • Written by from Peoria

    I was very excited to purchase this dock for my phone in the store. The rep at the store didn't have much knowledge about the product and wasn't able to adequately answer my questions. Regardless, I still purchased it with hopes of absolute bliss. First and foremost, this product does not work with a phone that is in any case. I had to continually remove the case just to set my phone in the dock. That got old VERY quick. Secondly, the dock is very light weight and any time I tried to remove the phone from the dock, I had to actually pick up the dock to and pull it off. Lastly, the dock sits perfectly to interfere with the Touch ID functionality. Overall, this is not worth purchasing and I returned mine to the store. Frankly, I'm disappointed that Apple would have such a product. This is not the norm for Apple, and I hope they revisit this product soon.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Lack of design, major FAIL!

    • Written by from TURLOCK

    I've been an apple fan for years, from my I-mac computers which I use for work and personal use, I-pad and I phone 5s. The fact that apple would make a charging dock that lacks the ability to support it's own case while charging is a MAJOR FAIL! I have a great third party charging dock that looks JUST LIKE THIS one purchased on amazon at cost of minimal cost of 5.69+ free shipping works great and you can keep your case on. This also goes for many of apple accessories.... people go to amazon . com and type in any accessories for your I-phone, I guarantee you will only pay 1/3 of the cost. Dunno if apple will take this review down but given the fact on-line shopping is the wave, do your homework. Happy New Year and Happy shopping!

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    No good if you have a case on your phone

    • Written by from McKinney

    Like most complaints mine is also regarding the sheer stupidity that one must remove a case -- even an apple one -- to fit the phone in the dock. I wish these people would have thought about this before releasing this product, or at least released two versions of the dock - one for using with a case and one without. How can they expect one to remove the case every time someone needs to put the phone in the dock?

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    THE Apple 5S Dock!!!

    • Written by from Jeddah

    In addition to most of the criticisms on this new dock by other reviews, my dock was DOA!!! Iow, it does not recharge my iPhone. I can recharge with the USB cable alone, but not while connected to the dock. It will cost me more to return to Apple, so I'm just going for a 3rd party dock, at this point. I didn't even want to give it 1 star, but Apple is forcing me to give at least one. :-(

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Salt Lake City

    The execution for this product was horrible. It's so hard to unlock your phone with the fingerprint scanner while docked. Which is odd because it's a 5S specific dock and one of the main features is the Touch ID.

    Apple made this dock and their own iPhone 5s case. They don't play nice with each other. I really can't believe the oversight.

    I would not recommend buying this case.

    Horrible execution.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    0 stars. Worthless.

    • Written by from New York

    You cannot use this dock if your iPhone 5s has a case (including official cases from Apple). The seat of this dock is molded exactly to the size of the phone. In order to attach your phone to this dock, you must remove the case. This eliminates any efficiencies you hope to gain by using this case. Additionally, there are third party docks compatible with iPhone 5s which do not have this problem (and also come with cables). Buy one of those. You will only return this product. The Apple iPhone 5s Dock should be removed from Apple's stores. Buying this was a complete waste of my time.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Almost Useless

    • Written by from CEDAR FALLS

    The 5s dock does NOT work with the new leather case. You must pry the case off the phone every time you want to dock it. Almost useless.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Falls Short

    • Written by from Pittsburgh

    I really liked the idea of the dock but this dock is designed very poorly. The home button is difficult to use because it's partially obstructed by the dock. It's hard to imagine how that got through Apple QA. I also think that the tilt to the phone is not enough of a tilt. More often than not, you are going to be looking down at your phone in the dock, so a good dock should really have more of a tilt. I really wanted to love this product but i'm finding it virtually useless.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Can't be used with any case or screen protector

    • Written by from Rye

    Was excited to see a new dock for the iPhone 5s. I am using front and back screen protection from Power Support Intl. Not even a case and the phone can barely fit in the dock without ripping up the back protection. The dock is so tight it is useless. Very surprised at their lack of design on this product.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    A dock of no use

    • Written by from Schaumburg

    I bought this dock for my new iPhone 5S. I had also purchased the Leather cover from Apple.
    to my frustration first the dock cant fit with my iphone 5s if I use my cover. Seriously this is impractical. The iphone 4 and 4s had better cases the glass can break but it was a lot rigid. I had to buy the case as many of my colleagues having iphone 5 complained of dents. So I cant risk the phone using it without the case. And once I use the case the phone wont fit the dock. The other annoyance as with any other dock from Apple, well they never provide extra cable for the dock nor speaker aux cable or earphones. for $29 can give something for the user than just a block with a pin and ports to use whatever came with the phone.
    Ideally at office or by the bed stand one would prefer using a dock and giving away just an additional cable wont cost much for Apple. And the logic of not having a additional slot expansion for apples own phone case use is absurd. I returned it, after looking at it for nearly an hour why the beauty wont fit my world, safe and sound.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from Bondurant

    It doesn't work with any case on your phone, no matter how thin. They really didn't think this one through. The new lightning design is not long enough to charge with the case on. We had the old ones that worked with any case we had on our 3S or 4S 30 pin plug.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    BEWARE: The 5S will not fit this dock if it is in a case

    • Written by from Petersham

    Potential buyers beware:

    The iPhone 5S will not fit this dock if it is in a case.

    Very poor product development here. Very unlike Apple.

    This one is being returned to the store.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Useless with 30pin-lightning adapter

    • Written by from Atlanta

    First thing first, when I open the box, they dock look beautiful. The TouchID is not quite a problem for me because it does work every time I unlock the phone. I rarely use headphone with my phone anywhere because I wear bluetooth headset all the time. But one big bad thing about this dock is I cannot use Apple own 30-pin to lightning to the dock at all. Just by connect the cable adapter to the dock without connecting to anything else yet, my phone show a message say that this accessory is not support by this phone. Apple made this two product, yet they still cannot work together? I find that a pretty bad implementation not usually found in Apple product. This time you guys mess up big time.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with a 30 pin cable and lightening adapter!

    • Written by from Santa Barbara

    I have an iPad with a 30 pin connector and the new iPhone with a lightening connector. So I use my iPad charger, put on a 30 pin to lightening adapter and plug it into this dock. At first this worked - sort of. I'd get a message that this accessory is not supported for this device. But it would still charge the phone.

    Now - maybe after the latest iOS7 update? - it doesn't work at all. I can still charge the phone with the cable and lightening adapter, but not with the dock attached.

    Seriously? This is an Apple charger, an Apple cable, an Apple adapter and an Apple dock charging an Apple phone. And it doesn't work. Seriously?

    Other than that it's a sleek little dock that holds the phone firmly.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Does not work with Apple leather case

    • Written by from Mountain View

    Pros:
    -if you want to take your case off, works fine
    Cons:
    -Why do I need to take my Apple case off my Apple iPhone every time I want to charge in my Apple dock?

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Bogles My MInd

    • Written by from Arlington

    How can a company pretty much change and set the pace of the tech industry and at the same time fall short when it comes to designing a simple stand for the phone????? I would put many more question marks with that first question but you get the idea. I am starting to think Apple is just screwing with us when it comes to this dock. I know they have seen the reviews from its customers over the years about this dock. Still they make the same mistakes. They must be messing with us. Anyway, Im not a happy customer and Apple you need to stop messing around and make an Awesome dock to go with your Awesome phone. Wish I had a sweet dock to go with my new 5s. Thanks Apple!!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Seriously!

    • Written by from Auburn

    I would understand if this dock would not be compatible with a non Apple case, but the fact that it won't work with the Apple 5s leather case is ridiculous. This dock will only work if you do not use a case on your phone and let's be honest who pays this much for a phone and doesn't put a case on it. Very disappointed. Don't waste your time or money.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Could have been great.

    • Written by from Farmington

    This dock is a great idea to purchase, if you keep your iPhone naked. BUT...If you, like most people, prefer to protect you $600+ investment or add a personal touch to your iPhone with a case, then don't waste your time and money. What I'm trying to say is if you have a case of ANY kind on your iPhone 5/5s (Yes this includes the Apple designed case) then your iPhone will NOT fit into the dock without removing the case. I understand that most docks do not work with cases, but the fact that the Apple designed case does not work with a dock THEY also designed frustrates me. This is very UN-Apple like. I am sure Steve Jobs is rolling in his grave. Another thing that worried me was that because of the incredibly tight fit, the dock would have more than likely scratched the bottom back glass after repeated use. I bought this dock and the Apple designed leather case at the same time. I returned the dock the same day it was delivered. Good thing Apple support is so good. The only pro about this case is it feels like it is well built, it has that heavy, quality feeling. Too bad it was designed so poorly. Strike one Apple.

    9 of 12 people found this useful