Customer Reviews and Ratings

2.0 out of 5 stars

Based on 491 reviews

  • 3.0 out of 5 stars

    Why is everyone so upset!?

    • Written by from Oxnard

    9 of 27 people found this useful

    I am not sure why everyone is complaining? I mean i get that your charger is maybe wrinkled or you are on your fifth one, but Apple is really good at replacing your stuff. I mean, I just don't get why people are buy 5 and 6 chargers. Take it to the Apple store and they will gladly help you. I have never had a problem.

    I will say that they are expensive. Heck, even the knockoffs are expensive.

    Was this useful? Why is everyone so upset!?

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  • 2.0 out of 5 stars

    On complement. Three complaints.

    • Written by from ALAMEDA

    11 of 13 people found this useful

    The new small, polarized design of the lightning connector is brilliant.

    The strain relief on the lightning end is still lacking. Apple of old would have fixed this problem by now. In fact Apple did fix the problem while creating another. The short corded 30 pin to Lightning adapter does have a proper strain relief. However it is larger than the standard cord. The case manufacturers have to allow for two different lightning plug sizes now. Big mistake. This should have been standardized by using the stronger plug/cord for both upon the release of the Lightning connector. I had to return an $80 dollar waterproof case because the larger plug did not fit.

    Heads would have rolled not too long ago because of this oversight.

    Somehow Apple needs to get the heavier duty plug and strain relief into all of the USB and power cord designs. This would make the entire line better and safer. MagNotSoSafe cords need this treatment as well.

    Lastly, I would also like to request shorter and longer USB cord options for my iOS devices as so many have requested before me. I especially need a short cord for attatching a battery extending device to my i5 while biking. The display and GPS need extra power to run more than an hour or two.

    Thanks for your consideration.

    Be well.

    Was this useful? On complement. Three complaints.

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  • 1.0 out of 5 stars

    PEACE OF C.R.A.P

    • Written by from Matapedia

    21 of 43 people found this useful

    Seriously Apple your disapointing us. The cable wrinkled at the end for only 1 week, after i got my iPad Mini..... I think your loosing people with those cable... People are alot more going to Samsung now because those cable are s.c.r.a.p

  • 1.0 out of 5 stars

    Broken already

    • Written by from Auburn

    18 of 26 people found this useful

    When I bought my iphone, it came with 2 of the cords. Both of them are broken already, and I got mine about 3 months ago. It seems like the wires got twisted around on the inside, because there's no visible holes in the casing.

  • 1.0 out of 5 stars

    Worst cable ever

    • Written by from san jose

    17 of 23 people found this useful

    I have two charging cables one of which wrinkled at the end and eventually ripped. The other is only a matter of time before it does the same. Apple should offer replacements after they FIX THEIR DESIGN

  • 1.0 out of 5 stars

    0 Stars. TRASH!

    • Written by from San Jose

    17 of 21 people found this useful

    My cable wrinkled up at the end of the cable only weeks after purchasing my iphone5...I never moved it or even used my phone while charging it..and it ended up ripping and sometimes wouldn't even charge...so I bought another one..SAME story, way to go apple! Charging an arm and a leg for defective products. Very unhappy customer!

  • 1.0 out of 5 stars

    Brand New Cable Doesn't work for charge or sync

    • Written by from Gleneden Beach

    7 of 9 people found this useful

    I bought an extra Lightning to USB Cable to use at work when I bought my iPhone 5 through an authorized retailer. It does not work when plugged into an Apple Charger or when plugged into my computer. It will not charge and the computer doesn't recognize my iPhone. It just says "the USB device has malfunctioned".

    Was this useful? Brand New Cable Doesn't work for charge or sync

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  • 1.0 out of 5 stars

    Doesn't last but no alternative

    • Written by from Crownsville

    7 of 11 people found this useful

    We bought four new iPhone 5s and a new iPad mini for Christmas, and all but one charger has had to be replaced already. At first I thought my teens were being too rough with them. Now I realize the design is faulty in the cord and they just don;t last more than a couple months. What a rip off! NO ALTERNATIVE. TodayI will shell out another $40 for two more chargers. Bad enough we had to competely replace all chargers, docks etc, that they don't work is even more disappointing.

    Was this useful? Doesn't last but no alternative

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  • 1.0 out of 5 stars

    tricks of the trade

    • Written by from St,johns

    8 of 10 people found this useful

    Don't know one see this coming,this is a rip off the lightning cable to small so therefore it can't be
    rugged it is weak i only have my Iphone 5 for 2 months and the lightning calble,i am on the 2nd cable.

  • 1.0 out of 5 stars

    Please Apple - RECALL this item

    • Written by from Quincy

    3 of 5 people found this useful

    Apple iPhone 5 and iPad 4th both come with a new lightning to USB cable. Read all the complaints on Apple communities about the USB end getting stuck in computers, cars, etc. Apple is denying the problem and consumers are getting the run around. I noticed that certain Apple lightning to USB cables have an additional dimple on the metal part - others do not - the ones that DON'T have the dimple are the ones getting stuck...of course I have that one. A friend of mine has the one with the dimple - no problems at all. Look at the image of Lightning USB cable closely, no dimple - look at all your previous Apple products (mouse, keyboard) they all have that little dimple...and NOT getting stuck. Please recall product.

    Was this useful? Please Apple - RECALL this item

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  • 4.0 out of 5 stars

    Not sure what everyone's problem is!

    • Written by from Dallas

    6 of 7 people found this useful

    I have to admit that I wasn't to happy that Apple went to the Lighting cable at first, as I was thinking about the adapters (30pin to Lighting) that I had to buy which are very expensive. However, I find that the Lighting cable is much quicker to plug in (either direction too) and I find that it chargers fast.

    Reading all these reviews where people are having these issues of failure and "on my 3rd cable because of epic failure" is very confusing to me...IT'S A FREAKING CABLE! How can you be having so many issues with it... really???

    The only reason I rated it a 4 instead of 5 is because of the added extensions and adapters I have had to buy. But besides that it's all good with me.

    Was this useful? Not sure what everyone's problem is!

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  • 2.0 out of 5 stars

    iPhone 5 USB

    • Written by from Ellenwood

    4 of 8 people found this useful

    TERRIBLE! I have purchased TWO chargers and each of them resulted with a shortage and are both broken. My phone is always dead due to these chargers.

  • 1.0 out of 5 stars

    Not Durable Enough

    • Written by from Maryville

    13 of 19 people found this useful

    The design is great for ease of use but like others have mentioned, it does not last. I have had mine for 2 months and use it about every other day. I can still get it to work but it now takes 2 to 4 tries to make the proper connection where it used to do it on the first try.

  • 2.0 out of 5 stars

    terrible

    • Written by from Helsinki

    17 of 24 people found this useful

    i really liked the new design on it first and that it charged faster, but after about 2-3 months it didn't work anymore, i had to twist it and find that perfect spot where it would charge and it took me usually about 15-30 minutes to find that spot. i'm now on using my 3 cord!! i really wish they would lastlonger! and i have used it in the exact same way as i did for the old cord, and the old one lasted for 2 years before i got this new one!

  • 1.0 out of 5 stars

    Way to go apple

    • Written by

    7 of 11 people found this useful

    Never has a product by apple, (especially one as benign as a charger should be), actually turned me into a frustrated ENEMY of this company. You have gotta be kidding. When this thing plugs in it doesn't even charge my iPod all the way then it tries to tell me its done charging while my battery is anywhere but 100 percent. Then the battery drains, while plugged in!

  • 4.0 out of 5 stars

    Short but fast.

    • Written by

    11 of 11 people found this useful

    This cable is great because it is smaller at the end but that doesn't really matter, what matters is the length, it is a little short and should be longer so I can sit on the couch and have it be charging.

  • 1.0 out of 5 stars

    Extremely dissatisfied

    • Written by from Charleston

    20 of 26 people found this useful

    I've already gone through 3 cords in 3 months. This product is cheaply made and breaks easily. Apple should come out with a new cord, or lose my business.

  • 2.0 out of 5 stars

    Easily broken off inside device

    • Written by from calhoun

    12 of 15 people found this useful

    What a terrible design. I now have a broken piece stuck in a new ipad.

    Was this useful? Easily broken off inside device

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  • 1.0 out of 5 stars

    Garbage

    • Written by from Saint Petersburg

    10 of 12 people found this useful

    I recently got the iPod 5 and about a month after I started using the cable it started crinkling at the top then completely ripped!

  • 1.0 out of 5 stars

    Lightning to USB is no good!!

    • Written by from Clinton township

    23 of 28 people found this useful

    I like that it can charge fast but come on I've had it since it first came out and I am already on cord number 5!!! With the latest cord purchased from sprint for $30 didn't even last 2 full weeks before it started messing up. the other cords have been purchased from the apple store and they lasted about a month. I tried everything to not have my charger defect took care of it, didn't leave it plugged in when it wasn't in use yet still it fails. I seriously am getting beyond ticked off because once the phone dies it is dang near impossible to get it to start charging. the wiggle effect seems to only work when the phone is not completely dead which mine currently is ugh.

    Was this useful? Lightning to USB is no good!!

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