• 1.0 out of 5 stars

    Bad Cables

    • Written by from Edmonton

    With 2 Iphone 5 in our home we have gone through 8 cables in 6 months. Apple has to do something t make a stronger or better cable or they are going to lose me as customer and many others when ready to upgrade phones.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    iPhone 5 USB charger - money making

    • Written by from Bristol

    Rubbish design! Cable gets bendy near phone end
    And slowly stop working.
    It's good way to make money out of it as
    Once you buy expensive phone you are not going to
    Give up using it.
    Apple needs to review it's design and price of it.
    It won't even cost them £2 but making high money out of it.
    You can not use cheaper cables as Apple blocks them after certain use
    Saying this device won't support this accessories

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Should be zero stars

    • Written by from Cincinnati

    5 Apple devices in the family that fit this cable/connector and I have lost count of how many cables we have purchased, replaced and purchased and replaced.

    Time to face facts - this cables design is garbage and the cable prices are ridiculous

    Long time Apple product family - all our phone device contracts are ending in a few months - not sure we are going to stick around to throw another series of "lightning cables" in the trash.

    14 of 19 people found this useful

  • 5.0 out of 5 stars

    What is everyones problem?

    • Written by from Basalt

    Great new design. I have 8 cables working different product at different locations and all work fine with no issues. I don't understand the durability issues. Apple has always been the best made product. Sometimes that means expensive, but it is worth it!

    5 of 23 people found this useful

  • 1.0 out of 5 stars

    I wish I could give it ZERO stars!

    • Written by from Murfreesboro

    I've purchased so many of these freaking chargers. One night, I woke up and one of them had caught on fire and sparks were flying everywhere. Previously, I'd noticed that the charger had gotten really hot, but I never thought it'd blow up. This is insane. I am so freaking tired of buying these things from Apple and AT&T. It's so ridiculous. I haven't even had the phone that long - maybe a year. Get your stuff together, Apple!

    15 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by from Burlington

    I would give this sorry excuse of a apple product 0 stars if there was that option. I have gone through SIX of these horrible cables with all of them breaking within the time span of a few weeks to 1 or 2 months from general use. I can not stress how horrible of a product this is and it has made me seriously consider switching to a different brand of phone. These cables are EXTREMELY non-durable and Apple really needs to get their act together as this is very disappointing for a avid user of their products.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Felt cheap out of the box and performed accordingly.

    • Written by from Chicago

    Charger gave out after a few months. I'd have to mess with it for forever to make it work and now the wire is beginning to become exposed, so if I die in a fire have no doubt of the source. I like the idea of the reversible 9pin but the execution is terrible. I worry that this is the kind of quality to expect from apple moving forward.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    If there was 0 star option, I'd click it due to poor cable design

    • Written by from Porter

    Regretfully, the cable is designed in a way that causes it to break. The smaller end that goes in the phone is hard to grip so you end up pulling on the cable itself which results in a damaged cord. At the very least, there should be some sort of a grip on both ends of the cord; in addition, some reinforcing of the joint where the cables enter the plugs should be introduced. Maybe a an extra coating that is one piece with the plug AND cord - make it is multipurpose - easier gripping and extend it down one inch of the cord to protect from accidental bending and pulling. Apple is supposed to be the leader, but the cords on all their phones seem to be something I'd buy at a discount $$ store. Don't treat your loyal customers that way.

    The smaller end does slide in so much nicer than the older cables, but then due to that same smaller end, it makes it harder to remove without a grip of some sort.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Poor outer shielding

    • Written by from Yorktown Heights

    I'm on my 3rd cable with normal use. The outer rubber shielding cracks and falls apart near the lightning and USB connectors leaving the wires exposed.
    If we have to buy apple approved cables, make them apple worthy!!!!

    17 of 18 people found this useful

  • 1.0 out of 5 stars


    • Written by from Sedro-Woolley

    on the third cable, this needs to be fixed, my last cable lasted roughly 3 weeks before issues started, a few days later, no function whatsoever

    13 of 15 people found this useful

  • 1.0 out of 5 stars


    • Written by from Atlanta

    My family is going through charging cables for our iPhone 5's at an absurd rate. The cable simply ceases to function after a few weeks, even without external signs of wear or damage. This is an immense inconvenience and an embarrassment to Apple!

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Hate it!

    • Written by from STILLWATER

    There has to be a better way to make these Apple! This cord is flimsy and won't stay connected to my iPad mini without me moving it around in place and then I don't dare move it or even breathe on it so it will charge. This is the second one that I've bought and if there were other makers and/or somehow to charge this without having to use this charger I would. I hate this product!

    12 of 14 people found this useful

  • 5.0 out of 5 stars

    Works great if you're gentle

    • Written by from Allen Park

    Hello, I have no issues with this cable. You must insert and pull out the cable on the phone end using the plastic part. Never pull or push on the wire itself. I believe that's how people are breaking them. Had mine 2 years and it still looks and works like new.

    7 of 20 people found this useful

  • 2.0 out of 5 stars

    Are you Kidding me?

    • Written by

    I had gotten my iphone 5s in early December. The first month no problems with anything, everything was running smooth, it was a really great phone. Then in late January I realize that my iphone was not charging, I had no idea what was going on. I take it in to the Apple store and they give me a replacement. A week later this one messes up to, I go back there and they tell me it's my fault for straining the chord, so they did not give me a replacement and I had to buy a new one. The phone is perfect I couldn't ask for a better one, but the chargers are trash. To this date I've gone through 4 chargers in less than half a year. Apple really needs to improve the quality of their charger.

    7 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by from Austin

    I currently have 6 lighting cables and 3 have frayed near the connecter and the other 3 are getting there. The oldest is 4 months old. This kind of built in obsoleteness is needs to be addressed or apple needs to release licensing of the connecter to someone who can produce something that isn't garbage.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Poor quality cable

    • Written by from Wimborne

    We have four apple products in the house that use the Lightning Cable and every one has split where it goes into the connector. It has become costly to replace all four. (And we do use all four) I think Apple should look at this as it's obviously a design fault and compensate

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Lightning cables are terrible

    • Written by from Chalfont

    Worst Apple product ever! These lightning cables last no longer than 4 months. The original Apple cables and the Apple certified other brands all fail within a few months. I have been through 5 of these cables in a year for one I-Phone 5, what a waste of money.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Shoddy product

    • Written by from Street

    I have four lightning cables and each of them now have frayed ends near the connector. This is clearly an engineering problem. If Apple was wise they'd offer replacements.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Very disappointed in Apple

    • Written by from Minneapolis

    I have owned an iPhone since July, 2007 and have never had a problem with charger cords. Until the lightning. Like so many others, my cord failed at the point at which it joins the connector plug. A trip to the Apple store brought no satisfaction in that I believe that I should have been given a free cord for my slightly out of warranty iPhone. Instead, I chose to pay $17 for a replacement. I expect more out of Apple than to be blamed for the cord's demise. Apple needs to own up to the fact that these problems are the result of poor engineering and poor design.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Terrible Product

    • Written by from Chesterfield

    I have gone through three chargers and apple blames it on me. This is a terrible product.

    18 of 21 people found this useful