Customer Reviews and Ratings

2.0 out of 5 stars

Based on 489 reviews

  • 1.0 out of 5 stars

    Bad Quality

    • Written by from Brighton

    9 of 11 people found this useful

    I bought my Phone January, but now in april, the cord has broke, and I've been stuck with out my phone for the entire week, a total upset...... The old 30 pin one were much better quality, II still have my very first one that i had for my 3rd gen ipod nano the one with the little buttons on the side...... shame on you apple....

  • 1.0 out of 5 stars

    Worst charger ever

    • Written by from Las vegas

    11 of 13 people found this useful

    I purchased the iPad mini for my boyfriend for Christmas. He LOVES the iPad, however after only about 3 months the charger won't work. When he plugs it in it has to be on a flat surface or it says "charger not compatible with this device" or however they word it. It is ridiculous that the charger in these things, and the cable break so easy. I couldn't afford to purchase apple care and now apple won't listen to my problems with the charger and the mini. This is obviously a widespread problem and I can see from reviews online. Apple needs to fix this, for future customers and all of us who got screwed with this new system.

  • 1.0 out of 5 stars

    Worst Apple Accessory Ever

    • Written by from Liberty

    19 of 23 people found this useful

    I bought my iPhone 5 sometime in January. It is now April and the charger has stopped functioning. The inside insulation for the wiring began slipping after just a few time of use, so much that the end of the charger where the phone plugs in is extremely flimsy. I imagine the wires finally gave out. Really disappointed and since its so new hardly anyone has these charges.

    Was this useful? Worst Apple Accessory Ever

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  • 1.0 out of 5 stars

    Disposable usb cables??!!!

    • Written by from Annandale

    17 of 20 people found this useful

    I use my charger quite frequently and have come to realize that since I got my iphone 5 Ive changed my charger at least 4 times do to wire being exposed as well as sudden failures... it gets annoying when you are on a business call and you have come to realize the charger doesnt work and you are at 1 percent!!!!

    Was this useful? Disposable usb cables??!!!

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  • 1.0 out of 5 stars

    I hate the lightning charger

    • Written by from Portcoquitlam

    13 of 20 people found this useful

    I am 13 and i just got the newest ipad for my birthday 3 months afo and my charger just stoppedb working and now i am upset because i need my ipad for school work tomorrow and i cant charge my ipad so now im screwed and i have no money to buty a new one
    Sincerly really ticked off teenager

    Was this useful? I hate the lightning charger

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  • 1.0 out of 5 stars

    Terrible quality

    • Written by from Hicksville

    12 of 13 people found this useful

    When i first purchased my iPhone 5, it came with this and after about 2 months, the rubber layer started to rip and eventually lead to the wire being completely torn. After i purchased a second, after 3 weeks, it started to malfunction and the wire would only work if i had in a specific position and after 5 weeks, it stopped working. After the third purchase, it had the same problem as the last one but lasted almost 3 months. I feel as this should not happen as often as it should and is rediculous

  • 1.0 out of 5 stars

    Not even one day?!?!...shameful :(

    • Written by from Chicago

    10 of 14 people found this useful

    i bought a new iPad mini yesterday. They changed the cord!?!...I have it 18 hours and the cord no longer works. I have five old cords and now I have to go buy a new cord....I don't see the advantage other than more proprietary items you HAVE to buy

    Was this useful? Not even one day?!?!...shameful :(

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  • 1.0 out of 5 stars

    Really? WT....Heck

    • Written by from Cocoa

    12 of 13 people found this useful

    Pro: Charges quick and doesn't matter which way you plug it.
    Con: Bad quality cable that has failed in 4 months of routine use.

    Have had this cable from my iPad since December 2012 and used cable just about 4 months. It will not charge anymore. It was not being carted everywhere but so what if I was. Apple is supposed to be a premier product to match the premier price. Instead we are getting ho hum phones, product updates that maximize profits, maps that don't work, and and now cords that last 3 month 6 months. Stop sleeping on success. Steve's name will only carry Apple so far. Apple convert since 2007.

  • 1.0 out of 5 stars

    Poor Design

    • Written by from Chapmanville

    11 of 12 people found this useful

    It's cord only lasted about 4 months before it quit charging. It kills me to pay $19 for another, I think they should replace them when they quit charging

  • 1.0 out of 5 stars

    Ipod 5 cord

    • Written by from Marion

    9 of 10 people found this useful

    This is the second cord that has broken. I have had my ipod since December. My sister also has had her ipod since December and has had to replace her cord as well. Apple replaced the first cord.

  • 1.0 out of 5 stars

    Two cables bad so far

    • Written by from LAKE HAVASU CITY

    5 of 5 people found this useful

    Looks like this design is turning to be the worst design apple has for charging.

  • 1.0 out of 5 stars

    The cables aren't long lasting, very short life span

    • Written by from East Palatka

    8 of 8 people found this useful

    I've been on vacation for 6 weeks, and have gone through at least 4 cables. They all seem to pull out from where it connects to the IPad. They all start out great, but by the beginning of the second week, they do not want to charge the Ipad...this is getting annoying and expensive. Is there some adapter that can be purchased to strengthen the cable connection into the Ipad, that will not pull the wires out. I am very careful in connecting and disconnecting the device, but I cannot believe that the "new cable" is this bad! Please advise on how to rectify this problem.

    Thank you

    Was this useful? The cables aren't long lasting, very short life span

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  • 1.0 out of 5 stars

    Need to fix the cable

    • Written by from Cheyenne

    9 of 9 people found this useful

    This cable is the least durable thing ever I would rather have the old charger back than this. They need to fix it I'm going to have to get a new cable tomorrow this will be the third one and its only been 4 months. If apples sales go down this will be why.

  • 1.0 out of 5 stars

    This is a bloody JOKE!

    • Written by from Huddersfield

    10 of 10 people found this useful

    So I got an iPhone 5 for my work phone so while charging the phone I removed it out the phone and the main wire separated from the connector!!!! It only lasted 4 DAYS!! And they cost $19!

  • 1.0 out of 5 stars

    IF I COULD GIVE THIS 0 STARS I WOULD!

    • Written by from Cannock

    21 of 21 people found this useful

    absolute joke! ive had my ipad since christmas and ive gone through 10 leads! ive just had to buy another one, ive had it not even a week and its broke already. useless! SORT IT OUT APPLE!

    Was this useful? IF I COULD GIVE THIS 0 STARS I WOULD!

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  • 1.0 out of 5 stars

    Seems like there is a trend here

    • Written by from Denver

    9 of 10 people found this useful

    My lightning to USB cord also lasted me about four months as well! I have to put it on a hard surface after fidgeting with it for five minutes. My 30-pin cord lasted about five years! These are very poorly made and I'm not happy about having to shell out $20 for a cord! I love my iPod touch but now I'm hesitant to get an iPhone if every few months I have to spend $20 for a poorly made cord!

    Was this useful? Seems like there is a trend here

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  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Blanding

    7 of 9 people found this useful

    I have had my iPhone 5 for about five months and my charger has stopped working. After reading many reviews, other Apple customers have had the same problem. My 30 pin cords have lasted me a very long time (6 years). I am very disappointed that I am already having to buy a new cord, especially since I am broke college student, I can not afford to be buying new chargers every six months or so. These cords are no where near long enough for charging the phone either.

  • 1.0 out of 5 stars

    Frustrated!

    • Written by from Morro Bay

    17 of 18 people found this useful

    I love the new charger, but I got this phone in Novemeber and the charger is already being fickle! It has to be in a certain position or it won't charge. I wish that the new cables were as strong as the original chargers. :(
    -broke college student

  • 1.0 out of 5 stars

    Terrible Product

    • Written by from East Lansing

    18 of 21 people found this useful

    This new Lightning Cable is of very poor quality. I have owned my 5th Generation iPod touch for four months now and this cable has completely stopped working. This is indeed an atrocity because I have owned my 30-pin USB Cable for over two years now and it works perfectly fine. I am extremely disappointed with Apple as now, seeing as I am deployed, it will take weeks in order for me to acquire a new one. If due diligence was perfomed on this product, instead of changing the connection in order to get more money out of the consumer, this would not be an issue. The only reason why this gets a one-star is because you are unable to give it NO stars.

  • 1.0 out of 5 stars

    Rotten apple (product)

    • Written by from rio de janeiro

    22 of 23 people found this useful

    # cables stopped working after less than 4 months... ridiculous!