• 1.0 out of 5 stars

    And it's worse if you use a case

    • Written by from Santa Barbara

    I've had a half a dozen cables fail, all at the connector end. It is made worse as I have a LifeProof case which further recesses the lightning connector so am even more likely to tug on the cable instead of the body of the connector. Also, you can't use the i4 to i5 adapters as the lightning end is to short and can't reach the connector thru the case.
    And it doesn't seem to matter if it's an apple cable or secondary brand, the cable that came with the phone failed within a month, and that was before I bought the case. I'm about ready to make an expoy mold to extend the body and provide a better grip or add heat shrink tubing to reinforce the connector/cable interface. You have to be careful as the lightning connector has chips on both sides inside the connector body.
    Definitely a poor design that Apple apparently failed to test and has not address. A slight lengthening of the body, a slight flare and surface texturing would make it easier to remove without stressing the cable where it meets the body (such as when your fingers slip off the smooth connector surface. I'd give it zero stars but the software won't let you.

    7 of 8 people found this useful

  • 1.0 out of 5 stars


    • Written by from Honolulu

    My lightning cable lasted longer than most folks, but I'm still disappointed. I noticed the rubber casing getting bunched up but had no problems till yesterday. I heard my phone dinging to indicate charging/not charging over and over. I agree with others, KEEP YOUR WARRANTY INFO. I went to an Apple store, they were extremely helpful and got me a new lightning cable free of charge right away. They looked at it and knew it was worn out. The replacement is FREE if your phone is under warranty, or if you're within 1yr of purchase of a replacement lightning cable. I have downright ancient 30 pin cables that I still use on an old iPhone 4 and they work perfectly, every time.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Why are these still so bad?!!

    • Written by from west hempstead

    At this point, I'm convinced that nobody is reading these reviews. That would be the only explanation for the lightning cords being such bad quality. They don't last, and they are super expensive. You would think that after creating all of these ground-breaking products, Apple would be a little more concerned with creating accessories for them that last more than a couple of months.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Love Apple, but disappointed

    • Written by

    I bought my iPod touch 5 in April, and it is now September and my charger is already dysfunctional. I never abused the charger and it still looks new. I m very disappointed that it broke this soon, especially after paying so much for the ipod.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Product recall

    • Written by from Oldham

    This product should have been recalled and an apology given to every iPhone user who has had to deal with it.

    A replacement should be given immediately at any Apple store, no questions asked.

    Poor show Apple.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    The end also breaks off and tears

    • Written by from Chicago

    Every since USB cable I have the end frays and wires are exposed. Seems a bit dangerous to me since it is connected to an electrical outlet. I would say they need a material upgrade to better their product. Quality needs to be improved.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Highly disappointing

    • Written by from Troy

    I've had several iPhones over the years as well as a few iPads. In every single instance, the cables fail due to dislocation near the lightening port side. At first, the plastic warps slightly then folds near the end. Next, the connection requires a few wiggles to initiate. After a time, the plastic (silicone?) tears which eventually leads to a few wires bending and causing a short/failure.

    These should be rock-solid. Go with braided outer casings! Apple products are literally some of the best engineered products ever conceived, I'm not understanding how these are simply an afterthought.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Cost-$20 should cost-$2

    • Written by from Manitowoc

    It is a good design for the connector itself but it only lasts about 4 months before it either stops working or it frays on the inside and only works if you move the cord in a certain position. If I could give it 0 stars I would. Please change the design apple.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Too Flimsy

    • Written by from Buckeye

    These cords are made of cheap material and brea far too easily. The old 30-pin connectors were more durable.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Garden City

    we have 2 iPhone 5s and an iPad and have been constantly having to buy new cables. the charger itself is not the issue but it seems to be the resiliance of the cable to metal fatigue caused by normal day to day use.

    it would be nice if apple could improve upon this. it is extremely frustrating.

    why has't this been resolved? apples other hardware excells so well. i hope someone at apple is listening and they do something to improve the quality of these cables. that would be nice.

  • 1.0 out of 5 stars


    • Written by from Canaan

    My apple lightning cables break so easily!!!!!!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Please get your design sorted!

    • Written by from Southam

    So, yet another lightning cable fails due to wear at the lightning connector end. I am going through these every 6 months
    Apple, quite frankly your design is rubbish.
    Please get it sorted and stop charging £25 for a cable that doesn't even last a year!

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by from Ponte Vedra

    I've always had this problem with Apple charging cords - even with the old ones - but this is just ridiculous. I can't even count how many of these cords I've gone through in the less than two years I've had my phone. It literally takes two months EVERY TIME for the cord to stop working. It gets all bunched around the connector ends and you end up having to jump through hoops to get the phone to connect. I've never reached the point where the wires themselves become exposed, but then how could I in just two months?

    The only good thing is that when you buy a new one, it comes with a one-year warranty in the box. KEEP THIS and your receipt and you should be able to get it replaced for free when you take it back to the Apple Store.

    Regardless, this shouldn't even be necessary. I should not have to replace my charger every two months. If Apple is really so keen on being innovative, then what they really need to do is fix this problem. Stop messing around with stupid apps and features on the phone itself, which is fine, and start changing the things that actually need to be changed, like this cord.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Cable Tears / Freys exposing wires. EVERY TIME

    • Written by from Montréal

    I will add my negative review to the over 1000 negative reviews of this cable.

    The cable won't last longer than 9 months.

    I am very delicate with my iphone and accessories (no heavy use - my cables always stay in the same place at home)

    And this one always splits near the end and rots exposing the wires and possibly becoming a fire hazard.

    Check all the other reviews.

    Problem is, we have no choice yet to order another type of cable.

    With SOOOO Many negative reviews Apple should really do something to change it because of so many unhappy customers.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Cable probs

    • Written by from Tyler

    Bought new cable for iPhone 5 on July 3, 2014....didn't get two months out of it before it started shorting out. I am not rough on my cables. I am a 50 year old adult that takes care of my devices and their accessories. This is ridiculous, Apple!! Fix the prob!!!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Defective Cable

    • Written by from Nanuet

    I have had my Iphone5S since November 2013 and i already need a 3rd cable. What's the point of a phone if you can't charge it. The old style cable no matter how frayed, will still charge, too bad i can't use those.

    5 of 6 people found this useful

  • 1.0 out of 5 stars


    • Written by from Berlin

    We have been through 4 of these cords in a year very disappointing !

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Breaks no matter what.

    • Written by from Toronto

    This is my 5th cable and the 3rd to die in the last 2 months. This is un-freaking-believable. Even when left on the dock, the cable stopped working. I've never had this problem with the old 30-pin connectors.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Any way to give this thing a negative -100 Stars rating?

    • Written by from Pasadena

    I'd fill this review with the saltiest four-letter words to describe how godawful this cable issue is, but my review would then never see the light of day. All I can say is, I'm switching to the Samsung Galaxy S5 once daylight comes.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Overpriced and poor quality

    • Written by from Madison

    Apple is creating a lot of ill will with the introduction of lightning cables.

    First, they are ridiculously expensive. And Apple has contrived to prevent third party vendors from selling cheaper cables. So we're stuck buying from Apple. But then, they only last a couple of months! The old cables were relatively cheap, and never broke. The new ones are expensive and don't last. For me -- a long time Apple buyer -- this may be the last straw. I can't afford a $120/year cable replacement surcharge for using an iPhone or iPad.

    9 of 11 people found this useful