• 1.0 out of 5 stars


    • Written by from Fullerton

    ive had this for just over 3 months and the cable near the lightning end is all scrunched up and now it won't charge my phone unless i spend 5 minutes maneuvering the phone into a specific position so that it will charge and then i can't even touch it otherwise it will disconnect. i like the idea of the lightning over the 30 pin, but in terms of quality and implementation, i am very disappointed by this piece of s product i received.

    367 of 392 people found this useful

  • 1.0 out of 5 stars

    too short

    • Written by from Mobile

    length is barely long enough to reach nightstand. it's inevitable it will fall at some point due to being too short. why isn't it available in a longer length option?

    347 of 437 people found this useful

  • 1.0 out of 5 stars

    After 4 months say goodbye to your charger...

    • Written by from Denver

    You gotta end up bendin the cord several ways just to get the dang thing to charge after about 4 months. I wish I never upgraded to the 5. What a terrible decision. And I'm sorry but it ain't worth 21$ dollars, if it breaks after 3-4 months. Change the price and fix this apple, you call yourselves a top company? Right...if I were a new customer, or repeat customer, buy multiple chargers or you're basically s.o.l.

    269 of 286 people found this useful

  • 1.0 out of 5 stars

    Offer a multi-pack, make it easy to get back to normal.

    • Written by from Mountlake Terrace

    I've gotten used to having about five unique docking cables, each of different length. I conveniently stash them in the places I use them. Work(super short), home(normal length), in a my cars and a travel accessory dock cable (super long 6'). I had my cable needs taken care of over the years with a few odd apple purchases and from a few other vendors. I'm not griping because you have made this proprietary/authenticated, I just wish there was a way I could get back to normal with a reasonable selection of lengths to get my e-kit back up to speed. If you offered a reasonably priced multi-pack in the let's say $50 range with five cables of multiple lengths that would really make me happy.

    271 of 311 people found this useful

  • 1.0 out of 5 stars

    Charges quickly BUT...breaks quickly too.

    • Written by from Portland

    My wife and I both upgraded our iPhones to 5's in January. Since then, three lightning USB charging cords have simply stopped working. No signs of external damage - they just don't charge anymore. I continue to buy replacements because there aren't really any alternative options. But the repeated drain on my bank account irks me.

    Given the many similar stories on this site, I think it's fair to question the quality of the product. Apple - are you paying attention?

    217 of 220 people found this useful

  • 1.0 out of 5 stars

    Faulty cable within a week

    • Written by from Mulberry

    Cable went faulty within a week. The network carrier can't get them for three weeks. Poor Apple quality control. Now I have to order one at my own expense because of no stock by my carrier (it's on backorder).

    244 of 274 people found this useful

  • 1.0 out of 5 stars

    it has poor quality!

    • Written by from Ukiah

    I just got a new Lightning to USB Cable in Apple Store, but it is not working!!
    it has poor quality!

    240 of 276 people found this useful

  • 1.0 out of 5 stars


    • Written by from St. Catharines

    I purchased my iPhone 5 the day it came out and I'm already on my third cable. When it starts to go the cable has to be bent in crazy ways just to get the phone to charge and eventually stops charging all together. I never had any problems with the old charges for iPhone and iPod I have tons around my house that still work from 5-10 years ago. Clearly people are having problems with the lightning cable so I'm not sure why apple hasn't made any changes to the design. It's awful ! :(

    198 of 209 people found this useful

  • 1.0 out of 5 stars

    Faulty cable-out of box faliure

    • Written by from Bronx

    Received this cable along with my new Ipod touch, new Lightning USB Cable not working!!
    it has poor quality. Aple replacement cable arrived with 30 pin old cable, i guess some kind Halloween joke. Apples quality control extreemly poor, extreemly disaponited.

    177 of 217 people found this useful

  • 1.0 out of 5 stars

    Really??? I have 3 iphone 5 cables and all are broke!!

    • Written by from Manteca

    I have owned my iphone 5 since it was released and I bought 2 extra charging cables just to have extras. Well glad I did because each one broke FAST at the end that plugs into phone. I have several old cables from other apple products and they all still work great! PLEASE PLEASE FIX THIS PROBLEM!!! Consumers shouldn't have to buy charging cables every few months!!! I love the Iphone 5 but simply because of charging cable problem, I would take my Iphone 3gs back right now!!!!

    141 of 150 people found this useful

  • 1.0 out of 5 stars


    • Written by from Wilkes Barre

    Has apple realized how TERRIBLE these are yet?! They break so easily! right underneath the plug into the phone the cord breaks and stops charging the phone I haven't had the 5 very long, obviously, but I've gone through about 5 cords. That's almost $100 in chargers. Disgusting!

    120 of 125 people found this useful

  • 1.0 out of 5 stars

    good idea, horrible execution

    • Written by from LIBERTY TOWNSHIP

    Love the new phone and liked the new connector... until I caught it in the zipper of my briefcase. Now I have no charging cable and there is no way to purchase a new one; not at the Apple Store, not at Best Buy, AT&T, etc.
    Who was the moron who didn't anticipate an immediate need for additional charging cables? This couldn't be anticipated? I have dozens of 30-pin cables for every office, car and room of the house.
    I have a great new phone that will soon be a paper-weight until I can get a new cable.

    240 of 367 people found this useful

  • 1.0 out of 5 stars

    A costly accessory with questionable benefit

    • Written by from Montclair

    Paving the way for the future? Perhaps. If so, we can't tell by any increased transfer speed.

    The only convenience seems to be the fact that you can connect them either way and the "convenience" of the earphone plug at the bottom. A convenience I would GLADLY give up since it makes ALL holders or docks obsolete. I sit my iPhone 5 at my desk upside down now so I can listen to music with the ghastly named "earpods."

    The reason for the low score is not just because of that lack of speed boost that u.s.b. 3 or even Thunderbolt could have provided but availability. If you're going to force folks to not only replace their existing cables but force them to use only yours by including proprietary verification ships in them, you should at least have the decency of making sure your stores have plenty of stock for your costly cables.

    Unless you like questions about your new products to be answered by, "I would love to show you this new iDevice but I can't because the battery is already drained."

    I don't imagine that would go down well with potential customers which as an Apple device owner we frequently interact with.

    132 of 162 people found this useful

  • 1.0 out of 5 stars

    What happened to quality?

    • Written by from WYOMING

    Had my original cord for a month until the charging end became disconnected. Bought a new one and now it's starting to disconnect also. Apple really dropped the ball on quality with their recent releases. Fix it.

    75 of 79 people found this useful

  • 1.0 out of 5 stars

    Lightning connector fails the test

    • Written by from New York

    I've had the new connector for only 2 weeks and the head separated from wire already, it is very flimsy. Now I am forced to buy an attachment to go back to the 30 pin connector, an additional 29.99.
    Apple - if the intention was for the consumer to spend more in accessories, then it worked!

    84 of 100 people found this useful

  • 1.0 out of 5 stars

    Cables only last 2 months

    • Written by from Mesa

    In the time that I have owned an iPhone 5 (so about 6 months) I am now on my 3rd cable... I just got my last cable replaced about 2 months ago and its already stopped working again. My friend is also on his 3rd cable... His literally started smoking yesterday. THESE ARE AWFUL!! SOMETHING NEEDS TO BE DONE. Especially since its 20$ for one cheap cable.

    68 of 70 people found this useful

  • 1.0 out of 5 stars


    • Written by from Lexington park

    Bought the IPhone 5 in October, charger jacket came apart exposing wires..... Apple needs to fix this problem.

    66 of 73 people found this useful

  • 1.0 out of 5 stars

    Poor quality and inconvenient

    • Written by from Natick

    Terrible, have had my iPhone 5 for only 2 months and have gone through 2 cables.

    54 of 60 people found this useful

  • 1.0 out of 5 stars

    Too Short

    • Written by from Houston

    The cable is just too short

    61 of 75 people found this useful

  • 1.0 out of 5 stars

    You don't have any in stock? Wow

    • Written by from Limerick

    I bought 2 iPhone 5s which I love, but I only have 1 charger. Am I supposed to carry the charger to work with me every day? Why do I have unplug the charger every morning to bring down to my iMac just to sync my iTunes? The reason is your supply chain for these cables stink!!! You could have at least included a free converter with the iPhone. How does the biggest and best company not prepare for the cable shortage issue?

    85 of 128 people found this useful