• 1.0 out of 5 stars

    Product recall

    • Written by from Oldham

    This product should have been recalled and an apology given to every iPhone user who has had to deal with it.

    A replacement should be given immediately at any Apple store, no questions asked.

    Poor show Apple.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    The end also breaks off and tears

    • Written by from Chicago

    Every since USB cable I have the end frays and wires are exposed. Seems a bit dangerous to me since it is connected to an electrical outlet. I would say they need a material upgrade to better their product. Quality needs to be improved.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Highly disappointing

    • Written by from Troy

    I've had several iPhones over the years as well as a few iPads. In every single instance, the cables fail due to dislocation near the lightening port side. At first, the plastic warps slightly then folds near the end. Next, the connection requires a few wiggles to initiate. After a time, the plastic (silicone?) tears which eventually leads to a few wires bending and causing a short/failure.

    These should be rock-solid. Go with braided outer casings! Apple products are literally some of the best engineered products ever conceived, I'm not understanding how these are simply an afterthought.

  • 1.0 out of 5 stars

    Cost-$20 should cost-$2

    • Written by from Manitowoc

    It is a good design for the connector itself but it only lasts about 4 months before it either stops working or it frays on the inside and only works if you move the cord in a certain position. If I could give it 0 stars I would. Please change the design apple.

  • 4.0 out of 5 stars

    iphone cable

    • Written by from Redwoo city

    You guys are stupid. Learn how to use a cable properly. Dont bend the end repeatedly, and it wont come apart. This is the best cable design and fittment for a phone in the world period. Only gets 4 stars because it could be one foot longer.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Too Flimsy

    • Written by from Buckeye

    These cords are made of cheap material and brea far too easily. The old 30-pin connectors were more durable.

  • 1.0 out of 5 stars


    • Written by from Garden City

    we have 2 iPhone 5s and an iPad and have been constantly having to buy new cables. the charger itself is not the issue but it seems to be the resiliance of the cable to metal fatigue caused by normal day to day use.

    it would be nice if apple could improve upon this. it is extremely frustrating.

    why has't this been resolved? apples other hardware excells so well. i hope someone at apple is listening and they do something to improve the quality of these cables. that would be nice.

  • 1.0 out of 5 stars


    • Written by from Canaan

    My apple lightning cables break so easily!!!!!!

  • 1.0 out of 5 stars

    Please get your design sorted!

    • Written by from Southam

    So, yet another lightning cable fails due to wear at the lightning connector end. I am going through these every 6 months
    Apple, quite frankly your design is rubbish.
    Please get it sorted and stop charging £25 for a cable that doesn't even last a year!

  • 1.0 out of 5 stars


    • Written by from Ponte Vedra

    I've always had this problem with Apple charging cords - even with the old ones - but this is just ridiculous. I can't even count how many of these cords I've gone through in the less than two years I've had my phone. It literally takes two months EVERY TIME for the cord to stop working. It gets all bunched around the connector ends and you end up having to jump through hoops to get the phone to connect. I've never reached the point where the wires themselves become exposed, but then how could I in just two months?

    The only good thing is that when you buy a new one, it comes with a one-year warranty in the box. KEEP THIS and your receipt and you should be able to get it replaced for free when you take it back to the Apple Store.

    Regardless, this shouldn't even be necessary. I should not have to replace my charger every two months. If Apple is really so keen on being innovative, then what they really need to do is fix this problem. Stop messing around with stupid apps and features on the phone itself, which is fine, and start changing the things that actually need to be changed, like this cord.

  • 1.0 out of 5 stars

    Cable Tears / Freys exposing wires. EVERY TIME

    • Written by from Montréal

    I will add my negative review to the over 1000 negative reviews of this cable.

    The cable won't last longer than 9 months.

    I am very delicate with my iphone and accessories (no heavy use - my cables always stay in the same place at home)

    And this one always splits near the end and rots exposing the wires and possibly becoming a fire hazard.

    Check all the other reviews.

    Problem is, we have no choice yet to order another type of cable.

    With SOOOO Many negative reviews Apple should really do something to change it because of so many unhappy customers.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Cable probs

    • Written by from Tyler

    Bought new cable for iPhone 5 on July 3, 2014....didn't get two months out of it before it started shorting out. I am not rough on my cables. I am a 50 year old adult that takes care of my devices and their accessories. This is ridiculous, Apple!! Fix the prob!!!

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Works Just Fine

    • Written by from San Leandro

    Don't know how everyone else is treating their cables to make it last just a week. It's not a cable to play tug-o-war with nor something to tie your children up with. If you're not doing either of those things, your cable should last you years as they have for me.

    I love it. Wouldn't buy any other brand. People need to stop being so unreasonable.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Defective Cable

    • Written by from Nanuet

    I have had my Iphone5S since November 2013 and i already need a 3rd cable. What's the point of a phone if you can't charge it. The old style cable no matter how frayed, will still charge, too bad i can't use those.

    4 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by from Berlin

    We have been through 4 of these cords in a year very disappointing !

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Breaks no matter what.

    • Written by from Toronto

    This is my 5th cable and the 3rd to die in the last 2 months. This is un-freaking-believable. Even when left on the dock, the cable stopped working. I've never had this problem with the old 30-pin connectors.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Any way to give this thing a negative -100 Stars rating?

    • Written by from Pasadena

    I'd fill this review with the saltiest four-letter words to describe how godawful this cable issue is, but my review would then never see the light of day. All I can say is, I'm switching to the Samsung Galaxy S5 once daylight comes.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Overpriced and poor quality

    • Written by from Madison

    Apple is creating a lot of ill will with the introduction of lightning cables.

    First, they are ridiculously expensive. And Apple has contrived to prevent third party vendors from selling cheaper cables. So we're stuck buying from Apple. But then, they only last a couple of months! The old cables were relatively cheap, and never broke. The new ones are expensive and don't last. For me -- a long time Apple buyer -- this may be the last straw. I can't afford a $120/year cable replacement surcharge for using an iPhone or iPad.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Breaks everytime

    • Written by from west chester

    This is the third charger i am having to buy. They all have the same problem of breaking at the point where the wire meets the part that connects to the phone. I am not being tough on the wires, my phone sits charging on my desk and every once in a while i will take the charger with me to my work desk, meaning taking it in a bag. I don't bang it around or bend it but they continue to fail on me. I wish there was another option than to continue to buy the same thing knowing it will break in under a year just as the previous one's have.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Is this real life??

    • Written by from Los Angeles

    Seriously apple, it's enough that you sold me a phone that has a faulty battery (its so bad that it's basically a landline phone ) but now I can't even use it tethered in to an outlet because my charger keeps shorting out so often. Luckily I have a new iPad that is still under warrantee so they've replaced the charger 3 times now when I complain but how much longer can this go on? Doesn't it say something that this wasn't a problem with the old chargers??

    By the way, id give this 0 stars if I could

    4 of 5 people found this useful