• 1.0 out of 5 stars

    Please address the MagSafe power adapter issue

    • Written by from Hiram

    Based on the multitude of negative reviews of a faulty product, I can only assume that Apple ignores customer complaints, doesn’t read them, or simply doesn’t care to address the issue. When I think of Apple, I think of superior quality. This cannot be said of your MagSafe power adapter.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Better safe then sorry.

    • Written by from Spanish Fork

    I really like the adapter, it's nice because if and when I trip over the cord, the adapter comes right out of the laptop instead of taking the laptop down with it. My only dislike is when it comes out so easy when I am using my laptop and I don't notice. But I would rather have it doing that instead of breaking my laptop by tripping over the cord.

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from Houston

    This charger only works for a little bit before it just stops charging. Ive been through 2 of them and they both stopped working.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Wears out very fast for the price

    • Written by from Sunnyvale

    The end where it attaches to the computer wore out in no time and is now bare wire since my wife didn't want to spend another $75 for a new one. These should be much more durable. Come on!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Bummer

    • Written by from los angeles

    My charger worked for around 2 years perfectly well, and I LOVE my MacBook Air, but all of the sudden...I've got nothing! No charger. And $80 for a replacement is ridiculous! Especially when the product is made so poorly. I've been using a Mac since 1985...hope Apple doesn't start disappointing me after all the good years we've had together...Please, fix this or lower the price

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Horrible Design

    • Written by from coral gables

    I have been using MAC/IPOD/IPAD you name it from apple for years. I do not know how they approved such a horrible power adapter. Hoping to hear back from someone at Apple with a solution. This adapter unplugs under a light breeze.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    power adapter

    • Written by from New York

    I've had this since May 2014 when I bought my MacBook Air and I have had no problems with it. My only complaint is that it can become really hot, I never leave it on bed because of that.

    I read some of the negative reviews and they make valid points, I definitely agree that the wires should also be detachable since sometimes the wire can be the only problem or vice versa. It's crazy to charge $80 for a simple problem when they can charge less for a wire, and battery. Maybe Apple will surprise us one day and do something similar to that..

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Same experience!! Terrible!

    • Written by from KENNEBUNK

    Dead, after 8 months. I can get it to work 10% of the time by "playing" with it, but most of the time it's not worth the trouble! This is a POS like I didn't know Apple was capable of.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Broken Already!!!

    • Written by from Carlsbad

    After a year and a half of gentle use, my MagSafe 2 adapter has already stopped working! What has been happening to Apple lately? The reason we all pay more money for Apple stuff is because it works, and now Apple products aren't really working that well anymore, not good. I still love me my Apple devices but this is a serious let down.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Guys you are buying this for a year

    • Written by from Betesda

    I had my mac for 3 years and every single year I have to buy a new Adapter it's like there is a ticking time bomb on it. I was the most careful person with the charger yet it felt apart today. well thanks apple now I regret anything nice I told about you and everyone I said should choose mac over other computers I am sorry.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    I did nothing wrong, yet now I'm out $79

    • Written by from Terre haute

    I'm very careful with all of my gadgetry, and the MagSafe 2 for my 11 inch MacBook Air broke after just over a year of use. No serious amount of stress, and no perceivable damage, just a poorly constructed charger. This wouldn't be so infuriating if it were also reasonably priced. VERY disappointed with Apple for this one.

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Great Product

    • Written by from Owings Mills

    Overall, ever since I have had my computer, I have had no issues with this charger. I honestly can say that it's another A+ for Apple.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    In defense of the magnet

    • Written by from Raleigh

    I was surprised to see the level of vitriol directed at Apple because of the design of the new MagSafe 2 connector. You would think Apple ran off with some of theses reviewers' children or something. My own experience with this power adapter on a new MBA: I agree the L design might be preferable because it is more low-profile and is less likely to get bumped. On the other hand, I expected a weak magnet based on the angry reviews. The magnet is actually quite strong as you discover when you try pulling it off directly. In fact, it seems much stronger than the L connector I had on my old MBP. Now, if you tilt it up or down, it does come off fairly easily as you are sort of leveraging it off. But that is probably a good thing as it will save your lightweight MBA from getting pulled off a table. So, it seems to be a good compromise. It certainly does not fall out the way some are describing. Maybe Apple strengthened the magnet in the last year? I don't know, but it seems strong enough. Since the battery on the new MBA lasts a long time, I never have a need to use it while plugged in. It gets recharged overnight. I mean, the whole point of using a laptop is portability, so I try to time the charging so that I don't need to have it plugged in when I'm actually using it. But, the adapter isn't as horrible as people are making it out to be. Now, I do wish it wasn't as expensive as it is...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    What is wrong with apple. NOT HAPPY!!! At least im not the only one

    • Written by from Miami

    I didn't think that there were so so so may bad reviews on this product. Why aren't the doing anything about it.
    This is cheap and weak Apple, what is happening to the quality of your products. Stop bring in iphone 6,7,8,9,10 and worry about bettering other products that your already have.
    I remember when it wasn't only about the quantity apple, the quality of your products are going to the gutter. All the care about is selling.

    Mine broke and I've had the computer for like 1 month. This is the worst!!!! I have to pay $79.00 for a new one. Pretty much obligated given that I need my computer.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE TERRIBLE TERRIBLE TERRIBLE!!!!!

    • Written by from Hauula

    I didn't even have my charger for a month and i had to replace it, I'm going on to my third charger already and these chargers are nowhere near what I'm paying for.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Just broke

    • Written by from Pittsburgh

    Mine just broke too. $79 to replace it is mayhem

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    WHAT WERE YOU THINKING, APPLE?

    • Written by from New York

    I didn't think it was possible, but the power adapter for the MacBook Air is worse than the adapter for the MacBook Pro. Adding insult to injury, the battery life on the MacBook is so short, you're constantly using the adapter, and the smaller magnetic connector constantly disconnects. It's a badly designed product that should be recalled!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    How can Apple be so STUPID???

    • Written by from Westerville

    The Magsafe 1 adapter was great which I used on my 2011 MacBook Air. It never came off, I could use it on my lap, it never got in the way, it was just PERFECT and I just loved my MBA! But I guess some engineers from Hewlitt Packard decided to infiltrate the Apple Corporation with intent to infuriate customers, give them bad experiences with Apple products, and get them to cuss Apple. And they came up with the Magsafe 2 Adapter and succeeded at all three goals! This adapter cannot be used on your lap without it coming off every few minutes. I've been looking for solutions but there are not even any third party solutions, which Apple has been notorious for since their days of almost going bankrupt, but they still haven't learned. So, I think I will try some tape, or maybe some glue to keep it connected. Hey Apple, ever heard the phrase "IF IT AIN'T BROKE, DON'T FIX IT??? Thanks a lot, Apple.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Broke already

    • Written by from edmonton

    The connection from the power block to the thin cable is a poor design. This is my third magsafe

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Please redesign!

    • Written by from Fleetwood

    Poor design and poor quality. 3rd charger ordered for MacBook Air. Cord that attaches to computer is way too thin and wires break too easily. Then you can't purchase just that half of the charger, you must buy both halves of the cord at $79.00. I love Apple, but this is a terrible product that costs too much for how poorly it is made! Really deserves zero stars.

    7 of 7 people found this useful