Customer Reviews and Ratings

1.5 out of 5 stars

Based on 54 reviews

  • 1.0 out of 5 stars

    Easily broken!

    • Written by from Carlisle

    I did nothing wrong to this charger and it just fell apart one day. I take great care of my tech and equipment, but one day I unplugged it and it just broke. Luckily I get a free one with my warranty, but only for another 30 days. And $79?? For this?? Come on Apple. Please make a better quality product.

  • 1.0 out of 5 stars

    What the heck?!?!

    • Written by from Milwaukee

    1 of 1 people found this useful

    That I must purchase a new power adapter after LESS THAN 6 MONTHS of owning my MacBook Air is RIDICULOUS. I am obsessively careful about taking excellent care of my computer and all its accessories. Pathologically careful, in fact. Seriously, Apple...

  • 1.0 out of 5 stars

    Quality Disappointment

    • Written by from Calgary

    Very poor quality! This charger only lasted 1.5 years. Annoying to have to replace so soon (or at all).

  • 1.0 out of 5 stars

    Apple, recall these failsome power adapters!

    • Written by from Miami

    I can't believe that this high end product exhibits such a stupid problem. I own an expensive MacBook Air that performs very well but am experiencing the same as everyone here - fraying cable on the adaptor.

    This is a case where Apple should recall all power adaptors - take yours to the closest Apple store and receive a replacement that works (i.e. redesigned) free of charge.

    Was this useful? Apple, recall these failsome power adapters!

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  • 2.0 out of 5 stars

    missing old design

    • Written by from Austin

    I upgraded to a new Airbook this winter and hate the new power cord. I teach and am on-line a ton. I grade many nights from my chair (Airbook in my lap) and the cord disconnects far too easily. An annoyance at best. Bring back the old design.

  • 1.0 out of 5 stars

    If I could give it zero stars I would.

    • Written by from Northbrook

    5 of 5 people found this useful

    First off, the end of the cable attached to the base of the charger is so flimsy that I had to tape it because the protective plastic around the wires bent and split open after I wrapped my cord up for storage. The charger base slips out of outlets and it has made loud disruptions when I am studying in a quiet atmosphere. The magnet end that attaches to the compter is cool but the detachable piece on the charger with the 2 prongs on it slides off a lot. Lastly, this price is freaking ridiculous, i'm a college student, my monthly living budget for necessities is even less than $79.......please Apple, design a better charger, I have a 2012 Macbook Air, and I love it, but this charger is killing me.

    Was this useful? If I could give it zero stars I would.

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  • 1.0 out of 5 stars

    Great design, poor execution....

    • Written by from Cocoa

    3 of 3 people found this useful

    I have now gone through two of these for my MacBook. They just wear out... No other explanation. This last one actually 'flamed out' causing a lot of smoke and nearly a fire.

    Was this useful? Great design, poor execution....

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  • 4.0 out of 5 stars

    Well...

    • Written by from Wiggins

    0 of 2 people found this useful

    It really isn't as bad as people point out...My charger has now recently broken and this my 3rd year of owning it. The only reason why it is broke is because of the protective cover around the wires. It is very thin and could be easily torn. If you take care of your products it should last a lot longer..My charger didn't fall out as often as the other reviews.

  • 1.0 out of 5 stars

    Hate it...

    • Written by from Glendale

    3 of 3 people found this useful

    The design is so bad that it falls out all the time... Like 30 times a day.... So frustrating and a big step back from the old version...

  • 1.0 out of 5 stars

    Terrible

    • Written by from Houston

    2 of 2 people found this useful

    Falls off all the time. Even a slight movement is enough to loose the connection.

  • 4.0 out of 5 stars

    Not bad

    • Written by from PASADENA

    1 of 4 people found this useful

    I certainly can understand and sympathise with the negative reviews. So far, however, I have had no problems with mine and its about 8 months old. Very glad for the magnetic adaptation, as some accidents could've gone horribly wrong for the laptop were it not for this feature. The only complaint is the quality of the wire: when winding it up, you can feel the wires inside of the wire jacket twisting within the jacket. I imagine someday one of them will break and necessitate a new adaptor. The only other complaint is the price: I'd like to get a second one for work. Then again, it's Apple; I should expect to pay a premium. :)

  • 1.0 out of 5 stars

    MacBook Air 45W charger

    • Written by from Atlanta

    4 of 5 people found this useful

    Ugh! Clunky to carry around, magnetic connection OK but definitely drops of easily. Bus MOST frustrating is the fact that the corner piece with the 2-prong outlet connection falls off all too easily, so easily that I lost it within a few days. Come on Apple, you can do better!

  • 1.0 out of 5 stars

    Why can't apple make a descent charger?

    • Written by from Leiden

    7 of 8 people found this useful

    Why can't apple design an adapter that does not break every year?

    Last week my adapter for my Macbook Air broke. This is not the first adapter that have stopped working in my company. In fact we have 10 MacBooks and of those 10 MacBooks 8 adapters have failed within the first two years. All of them with the same reason. A break in the cable between the power adapter and the macbook.

    While a thin cable may look fine it simply cannot handle real world usage. And if the adapter cable breaks after the first year Apple simply refuses to replace the adapter and expect customers to buy a "replacement part". This "replacement part" is actually nothing more than a new adapter and priced exactly the same.

    One would expect that a billion dollar company would be capable to design a power adapter that actually works well. Instead Apple created a bad product and forces customers to pay large amounts of money (yes, 79 US$ is a lot for a charger) Unfortunately, even the highly skilled employees lack the skill to understand the real-life wear and tear of a cable connected to a power adapter.

    Worst adapter design ever.

    Was this useful? Why can't apple make a descent charger?

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  • 1.0 out of 5 stars

    Worst product apple makes

    • Written by from Huntsville

    5 of 5 people found this useful

    No one expects to have to buy a new power adapter for your computer.....if you are using your mac book as a portable computer then expect to have to buy a new adapter at $75+. Worst product I have come across with the Apple logo on it. But really what are your choices??

  • 1.0 out of 5 stars

    Stopped after 5 month

    • Written by from Newark

    5 of 5 people found this useful

    I bought Macbook air 11" and the charger broke after 8 month, I went to apple store to change it and the new one also broke after 5 month. Laptop is good and I liked it but the charger is JUNK!!!

  • 1.0 out of 5 stars

    Terrible

    • Written by from LONDON

    7 of 7 people found this useful

    Continuously falls out. There is nothing worse than leaving the house in the morning to find out that my laptop has not been charging through the night. Terrible design.

  • 1.0 out of 5 stars

    This Adapter is pure garbage!

    • Written by from Nashville

    7 of 7 people found this useful

    I sold my Mid 2009 MacBook Pro and bought the 2012 MacBook Air. While I like the Air better the new adapter is useless. It disconnects and/or falls off all the time. I'm an Apple supporter through and through but this thing is a joke. I agree that Apple should recall this product and give us all the old style adapters that never fell off or disconnected unless I wanted it to. PLEASE APPLE, RECALL THIS PIECE OF JUNK ADAPTER!!!

    Was this useful? This Adapter is pure garbage!

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  • 1.0 out of 5 stars

    Terrible

    • Written by from Houston

    4 of 5 people found this useful

    It keeps on falling everytime. I have 2012 macbook air 11 inch previously i have 2011 macbook air with l shape connector and it is flawless. I dont know why apple did this stupid thing. Recall this and do something alternative. Hate this. I want to buy a macbook pro retina display but i wont until apple changes this stupid design

  • 1.0 out of 5 stars

    MagSafe2 keeps falling out!

    • Written by from Kingston

    7 of 7 people found this useful

    MagSafe2 is ruining my otherwise perfect experience with my Macbook Pro Retina.
    It falls out if you look at it, breathe on it, move it in any way, think about it, disrespect it, etc.

    Was this useful? MagSafe2 keeps falling out!

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  • 1.0 out of 5 stars

    Terrible!

    • Written by from Saint Paul

    5 of 8 people found this useful

    This is the most terrible design.. It disconnects so easily and stops working sometimes and I've only been using it ONE WEEK.