• 1.0 out of 5 stars

    poor design and performance

    • Written by from Bainbridge Island

    I bought a Macbook Air and the external USB "super" drive to import CD's and movies. It has not been super. The USB Superdrive will not eject my CD. This has been intermittent from the start but I could usually get the CD to eject by using Finder to display the drive and ejecting from there. It just grinds away and then reloads.

    Why isn't there an eject button on the drive itself? I don't want to take it apart just to get my disc out.

    I'll be pursuing a replacement under the warranty.

    58 of 86 people found this useful

  • 1.0 out of 5 stars

    Still cannot use superdrive

    • Written by from Groton

    Followed directions to update software but it still does not recognize the drive nor will it accept a disk.

    46 of 70 people found this useful

  • 4.0 out of 5 stars

    Start-up detail

    • Written by from Emeryville

    My late-2012 iMac (my first Apple computer) showed no signs of recognizing a new device when I followed the 4 line-long instructions to plug the Super-Drive into the USB. I opened up Finder/Devices/Remote Disc. No information. But upon pushing a CD into the device, it awoke and listed the CD in Finder/Devices. No big deal, I am just used to Windows.

    21 of 25 people found this useful

  • 2.0 out of 5 stars

    Not robust

    • Written by from N. Huntingdon

    My SuperDrive was unreliable within weeks of opening and died within a year. It's beautiful and portable but it shouldn't be that disposable.

    50 of 56 people found this useful

  • 3.0 out of 5 stars

    Review

    • Written by from Ottawa

    Windows support is kind of crummy. Since there's no eject button, you need to be viewing the desktop/a few other places to take out a disc. It also lacks pinhole eject so it needs to be plugged in to eject.

    At least it's extremely small and light.

    20 of 31 people found this useful

  • 4.0 out of 5 stars

    to the owner of the 27" imac

    • Written by from Kokomo

    OK Run software update install al updates plug in the usb superdrive then it should work.

    16 of 24 people found this useful

  • 5.0 out of 5 stars

    Just Works

    • Written by from Bay City

    I just purchased this and brought it home a few days ago. Plugged it in and it worked flawlessly on my Mid-2012 11 inch MacBook Air. Burns fast and reliably. Love the design as matches the aesthetics of my computer and is ultra portable. Only thing I would change would be a price drop to about 50. Then it would be a no brainier accessory. But I highly recommend this exquisite piece of technology.

    32 of 35 people found this useful

  • 5.0 out of 5 stars

    Looks great and more

    • Written by from RALEIGH

    This is a small list of what was important to me when choosing Apple's superdrive:
    1) It's very quiet at times, I didn't know it was operating.
    2) IT looks great and it matches the aluminum used on the iMac.
    3) The unit is about as small as it can possibly be - but if you are like me, you'd rather not have the superdrive on your desk because it is so rarely used. Very easy to store and it doesn't take up much space.
    4) Like any product these days - there will be people complaining about perfection, as for me and when I make a choice about a product, it needs to look great and match my furniture (in this case, a computer) perform very well and there must be value for the money I'm spending.
    So, this product and like any mac product is the best fit for me.

    33 of 36 people found this useful

  • 1.0 out of 5 stars

    How do I make it work?

    • Written by from Sebastopol

    Yesterday I bought a new IMAC 27 and sadly learned that my DVD players don't have outputs that connect to the IMAC input ports so today I bought the USB Super Drive which the Apple salesman assured me would work with the computer. It seems simple. The installation instructions , all of them, say to update the soft ware and plug the Super Drive into a USB port. I did that. No where on the computer could I find any indication that it was installed. System Preferences has an icon for CDs and DVDs but that tells me nothing. I inserted a half dozen CDs and DVDs, including some made specifically for MACs. The Super Drive sucked then in, held them about ten seconds, then spit them out. Nothing appeared on the screen to indicate that they were read. I can't find any instructions anywhere.

    62 of 91 people found this useful

  • 5.0 out of 5 stars

    What's with all the hate?

    • Written by from Folsom

    This is a superdrive.... It works great! Those of you giving bad reviews because it doesn't do blu-ray need to quit posting reviews. It doesn't say anything in the description about blu-ray anywhere so if you bought it expecting blu-ray that's your own fault. If you ordered one and got a dud then send it back or take it into an apple store and exchange it. Apple will be more than happy to take a drive back that malfunctioned within the warranty period. People and their silver spoons.... it's a $79 superdrive! Should Apple name it
    "Non-BluRay Superdrive That Might Malfunction But We're Willing to Exchange it For You If that's the Case & Should Any Other Issues Arise That Might Not Be Listed in the Description You Can Call Us & We'll Gladly Answer Any Questions You May Have."?
    I think that title is a little ridiculous just like your reviews. I bought it... came in.... worked great... exactly what I expected because I've owned Macs for ages and because I am smart and read the description of what I'm buying.

    93 of 123 people found this useful

  • 1.0 out of 5 stars

    Dead in the box.

    • Written by from SANTA MONICA

    Purchased brand new. Plugged it in and it was dead. It doesn't deserve the one star I was forced to give. I guess the one star is for the packaging.

    51 of 105 people found this useful

  • 5.0 out of 5 stars

    Simple, easy to use, portable

    • Written by from Hinsdale

    This is another great product by Apple. It works great! No set-up required. What more can I ask? :)

    23 of 30 people found this useful

  • 4.0 out of 5 stars

    Really great product!

    • Written by from San Clemente

    I've never had any problems with it and it is fast!!
    The only downside, in my perspective, is it's limited capabilities. For the price, I think apple can create a SuperDrive to include the ability to play Bluray Discs. Considering the new MacBooks with the Retina display, bluray would be a wonderful option.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    fail

    • Written by from Klamath Falls

    worked 1 time.. and now wont recognize with the mac mini... should never have bought this.

    43 of 69 people found this useful

  • 4.0 out of 5 stars

    It works.

    • Written by from Seattle

    Works as advertised. Solid construction, light.

    21 of 26 people found this useful

  • 1.0 out of 5 stars

    dead after 3 uses

    • Written by from Del Mar

    I bought this to add disc software to my several MacAir computers. Worked the first 2 times but then died and would not allow return of the disc. Out of warranty so stuck with a piece of junk and lost software.

    74 of 99 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Los Angeles

    Against my better judgment I bought this rather expensive drive a year or two ago and only use it sporadically. Now that I need it, it won't read discs (throwing I/O errors). Sadly it's too late to return it so I've just made a $80 donation to Apple :(

    87 of 110 people found this useful

  • 1.0 out of 5 stars

    Apple USB Superdrive

    • Written by from Miami

    Good idea, but very expensive. Besides you can't see Blue-rays. Hello, nowadays most of the DVDs come in Blue-Ray. No, No, No. I'm returning mine. When you guys come out with a Blue-ray version let me know.

    90 of 160 people found this useful

  • 2.0 out of 5 stars

    Eject

    • Written by from Calgary

    It's not as easy as it should be to eject the disk because it doesn't include an eject button and the new computer doesn't include an eject button and I put a disk in to install software and can't get it out

    64 of 105 people found this useful

  • 3.0 out of 5 stars

    Works great, but...

    • Written by from Belmont

    Calling something a "SuperDrive" that doesn't have Blu-Ray seems like a misnomer.

    I'm trying to take my movie collection to digital, and this drive falls short.

    101 of 145 people found this useful