• 2.0 out of 5 stars

    SuperDrive at best an average drive

    • Written by from LOVELAND

    Expensive;
    No Blu-Ray (Who doesn't have Blu-ray now?);
    Needs a lot of power - it does not work in USB hubs because it exceeds the allowed power.
    This is not Apple quality.

    20 of 24 people found this useful

  • 2.0 out of 5 stars

    Cable is very fragile. No hardware eject

    • Written by from Picton

    After about a year of very occasional use, my "superdrive" has given up the ghost. After checking with Apple Support, the cable has given out. It is very flimsy.

    I don't understand why the superdrive doesn't come with an eject button.

    It's clear that Steve Jobs didn't want people using CDs and DVDs.

    If you can avoid purchasing this product, do.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Not as good it is said to be

    • Written by from Ozone Park

    Now at first it works great because it just came out of the box, but when you get a cd/dvd stuck in there what are you suppose to do? I state this question because unlike many other drives there isn't any eject button. Also the crazy thing is that i had to use my dads dell to get the dvd ejected when this is made for apple crazy right? I would advice if you like me with a Retina 15' MacBook Pro buy another companies usb drive and save yourself the trouble because now the same APPLE USB DRIVE isn't showing up on my APPLE COMPUTER.

    32 of 37 people found this useful

  • 2.0 out of 5 stars

    It does not work properly

    • Written by from Providence

    I'm sure many folks get this and it works just fine - but if you read the reviews, including this one, you'll find that it's a gamble to but it. Many simply do not work properly. In my case, it will read discs, but in some cases does not. I've returned purchased discs to find out that they play fine in other drives. So I'd have to conclude that those who say Apple messed this one up are quite correct. What I'd like is for Apple to help out those of us with problems, and fix the problems for those of you considering buying this.

    36 of 42 people found this useful

  • 2.0 out of 5 stars

    it need more time to design

    • Written by from Flint

    it looks nice
    perfect shape
    perfect speed
    perfect weight
    BUT :
    you better make the whole cable get disconnect from it ,you know a side of the cable is just attached to the super drive and when you are handing it or packing it in your bag the attached part will get wasted.put a nice small cable but not attached to drive.

    26 of 42 people found this useful

  • 2.0 out of 5 stars

    arghhhhhh - attached cable

    • Written by from Winnipeg

    I love to sit with my laptop on my lap beside an end table and put my feet up. That's pretty much not possible to do and use this device because the attached cable is so short. I generally don't buy devices that have attached cables because ultimately the weak point is the point of attachment of the device to the cable. As soon as that wears out, you are in trouble. I'd much much rather have an outlet there, so that you can choose alternate cables, or at least replace a cable if you have a problem.

    A 3 foot cable would much better suit my needs, so I find that this is a huge deficiency in this product.

    25 of 33 people found this useful

  • 2.0 out of 5 stars

    Kill my USB slot on my MacMini

    • Written by from Seattle

    I bought a USB SuperDrive 6 days ago. It worked fine for the first two days. I used it to import CDs I bought. I then didn't use it for 4 days. Tonight, I try to play a DVD, it won't insert. I try CDs, they won't go. I unplug the drive and reinsert, then repeat DVD and CD. Update software. Nothing.

    I swap the drive with my bluetooth mouse dongle, jackpot! The mouse no longer works and the drive does. Swap them back, mouse works, drive doesn't.

    I'd of thought that killing one USB would take them all out as they are daisy chain devices, but who knows.

    Bummer!

    Aside from that, drive is quiet and very impressive for importing CDs. As for the DVD (from Netflx and brand new), the Apple DVD Player, hated it. After some mucking about, it finally started, but is noisy and hitting the menu button doesn't take me to the menu until the 3rd click.

    25 of 39 people found this useful

  • 2.0 out of 5 stars

    only plays some dvds

    • Written by from gravenhurst

    Not sure quite why but only some of my DVDs work with this drive. Plays software fine but when it comes to DVDs that is a new story. It is quite annoying as a student teacher who is trying to use educational material that i payed good money for and it doesn't work. Can't use my optical drive to play the material I want to use. My DVDs work on my old DVD player fine and in my PlayStation and also checked for scratches. So if you are using this to watch movies off of, don't bother because i fine only some of my movies work.

    52 of 63 people found this useful

  • 2.0 out of 5 stars

    Not robust

    • Written by from N. Huntingdon

    My SuperDrive was unreliable within weeks of opening and died within a year. It's beautiful and portable but it shouldn't be that disposable.

    48 of 54 people found this useful

  • 2.0 out of 5 stars

    Eject

    • Written by from Calgary

    It's not as easy as it should be to eject the disk because it doesn't include an eject button and the new computer doesn't include an eject button and I put a disk in to install software and can't get it out

    63 of 104 people found this useful

  • 2.0 out of 5 stars

    No Region Free DVD

    • Written by from Prescott

    This product works fine except that it is NOT region free.
    It will play any DVD and switch to different country codes if needed but only
    up to a total of 5 times. Then it will get stuck in the last region code and cannot be reset to play
    any other region.
    Useless when traveling to other countries since I had to buy (and haul) two of them.
    What is the point of a laptop if you cannot travel with it unless you haul and pay for a bunch of extra stuff?
    Apple simply said "sorry and nothing can be changed".

    More folks need to complain about this BS please !!

    371 of 469 people found this useful

  • 2.0 out of 5 stars

    Not Good For Apple

    • Written by from Dayton

    It seems to spit out about 50% to 60% of the DVDs and CDs. Some of the discs were brand new and the others were close to perfect. I bought a different, cheaper drive and haven't had a problem.

    101 of 117 people found this useful

  • 2.0 out of 5 stars

    Poor performance

    • Written by from Guisborough

    this device has rejected quite a few of my CDs - usually played normally on my PC. Disappointing

    41 of 53 people found this useful

  • 2.0 out of 5 stars

    MacBook Air Superdrive

    • Written by from Kuala Lumpur

    This device has several limitations, such as when i need to burn a long length of movie, the video couldn't completely capture and display in the DVD player. I''d used it for less than 50 times, and now it become faulty. Its the most incredible part.

    311 of 391 people found this useful

  • 2.0 out of 5 stars

    superDrive connection/ read

    • Written by from Delta

    with all the product enhancements in the computers and the need for speed.The lack of the usb 3.0 interface. Plus the overdue addition of read/write of BlueRay Discs

    278 of 381 people found this useful

  • 2.0 out of 5 stars

    Needs Blu-Ray

    • Written by from Brampton

    It's convenient and necessary seeing that most macs are loosing optical drives but it's about time apple adds blu-ray support.

    152 of 206 people found this useful

  • 2.0 out of 5 stars

    Bad idea with the cable

    • Written by from Modesto

    It works good but what a bad idea with this cable sticking from the back of the unit.If you want to carry this unit be prepared that the cable will break .I already replaced one under warranty and after 2 months another broke down.

    96 of 102 people found this useful

  • 2.0 out of 5 stars

    Stuck after 20 uses

    • Written by from Petoskey

    My "superdrive" has eaten a music CD. It won't read and won't eject. I expected a lot more from an apple product!

    191 of 222 people found this useful

  • 2.0 out of 5 stars

    Not worth the money.

    • Written by from Soldotna

    I am a new Apple computer user, and I purchased a MacBook Air. I watch a lot of movies on my computer, and to play them, I purchased The USB Superdrive because I am a strong supporter of Apple products. This product did not live up to Apple quality. For movies, this device is extremely difficult to use. If the movie has a scratch on it, the entire computer will freeze and their is no easy way to eject the CD from the drive. Without a external eject button, it is hard to safely remove the disk. For the price, it's not worth the hassle.

    224 of 256 people found this useful

  • 2.0 out of 5 stars

    Deceptive Product description

    • Written by from Nelson

    The drive itself works fine, IF you have the correct computer. I purchased it for use with my Mac mini--which it claims to support. However, it only supports the NEWEST mac mini, the one with no internal optical drive. I spent 30 minutes online with an Apple support tech who tried hard to get my older Mac mini (which reads DVDs but can't write them) to work with the drive, which it recognized but would not use. Apparently no one told support about the new superdrive firmware that disables it when it detects ANY optical drive in a Mac mini.
    So if you're buying a NEW Mac mini, go ahead with this device. But DO NOT BELIEVE THE PRODUCT DESCRIPTION THAT SAYS IT WORKS WITH "THE MAC MINI"--it only works with SOME (i.e. new, optical-diskless) Mac minis.
    I've sometimes been upset at Apple design decisions (remember the Apple ///? The Macintosh Portable?) but this is the first time I've been burned by DECEPTIVE product descriptions.

    246 of 284 people found this useful