• 1.0 out of 5 stars

    Unimpressed with the Super Drive

    • Written by from Minneapolis

    Just purchased the USB SuperDrive from my local Apple store. Brought it home plugged it in and started to download some CD's into ITunes. First couple of CD's went really quickly, burn speed were reaching 14/15 x. Put in my third CD and heard a fairly loud noise that didn't sound quite right. Pulled the CD out, put it back in, noise was gone, but the CD download time was now barely hitting 4/5x. Unplugged it. Restarted computer. Same issue, but now it is freezing up. Then I read the reviews. Sorry Apple. This product is coming back.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    SuperDrive Should be False Advertising

    • Written by from Goleta

    I picked this up for my wife's 5k iMac so she could easily burn DVDs for her photography clients. The high point is what you usually get with Apple products: It's definitely sleek and sexy. Beyond that, the product reminds me of how exciting 2007 was, before we had Blu-Ray burners and USB 3. With USB 2 transfer speeds and no Blu-Ray codec, this should be no more than $25. It is an embarrassment and a shame to Apple.

    76 of 83 people found this useful

  • 1.0 out of 5 stars

    Fragile

    • Written by from San Jose

    It is sleek looking, and matches the MacBook Air, but I'm on my 4th unit after being replaced repeatedly under the MBA AppleCare in the past 2years. One replacement came DOA. It won't accept DVDs just spits it out. When it does accept the disc, DVD Player can't play it.

    Unit stays home most of the time and when in transport, carried in its original shipping foam-encapsulated box. Still fails after few use.

    There must be other portable USB SuperDrive that works on a Mac that is far more reliable. Get those instead, and give up the sleek looks. This model is junk.

    48 of 52 people found this useful

  • 1.0 out of 5 stars

    If I could give it zero stars, I would

    • Written by from Canton

    This drive is terrible and doesn't live up to Apple standards. Completely unreliable drive. It routinely fails to even read discs and then is unable to eject discs and sits there attempting to read, eject, read, eject, etc. Just spent an hour trying to get a dvd out of the drive. Save your money and buy something else.

    75 of 80 people found this useful

  • 1.0 out of 5 stars

    Superdrive not so super

    • Written by from Singapore

    brand new from the box. Wanted to burn a video I made on iMovie. Placed my DVD in, half way through burning, it failed. And now it doesn't eject my CD. I have tried it hundreds of times. Given up. This is a rubbish product. Wake up Apple.

    66 of 68 people found this useful

  • 1.0 out of 5 stars

    Serious mechanical issues inserting discs. Scratched them!

    • Written by from GILFORD

    Bought the Apple USB Superdrive in late 2014 to go with my new iMac 27". I found after only several uses it had serious mechanical issues accepting discs. I only used the superdrive several times and now won't work. I used it twice for software installation, and once to a burn disc. I had trouble inserting the disc to be burned, and then had terrible trouble inserting any more discs. Seems like it has serious mechanical issues or just wouldn't read discs. The last attempt left the blank disc that I tried to burn scratched and unusable. Tried inserting more discs and it just kept scratching them! I could understand two years or so down the road this happening, but not straight out of the box. Now I have to figure out how to either return it, or get it fixed. Pain!!!

    70 of 71 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standards.

    • Written by from North York

    Consider a less expensive alternative. Hasn't burned discs properly for years compared to the four other Apple computers I've owned with built in drives. It's recently decided that it can't find disc burning software at all.

    I use this with my 2011 Air and have a fairly new 2014 Pro with built in drive to hold me for now, but worry about compact disc support going forward.

    I feel Apple has ignored possible quality control issues with external CD support in their move to all things iCloud, but until CDs are extinct I expect the same attention to detail that I experience in all my other Apple products.

    A one star review from an exclusive Apple user because I know they can do better.

    87 of 89 people found this useful

  • 1.0 out of 5 stars

    Super drive keeps skipping!

    • Written by from roseville

    After i load my Music CD's , and try to play back The Songs all skip and miss beats on every cd if have tried!

    67 of 69 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive + MBA 2014

    • Written by from Pittsburg

    Does not work, consistently ejects new discs saying insert blank disc have used CD-R & CD-RW in my attempts Itunes wont burn multiple cd's without needing to restart the application then still hit or miss on if itunes drive recognizes disc at all.
    I am very disappointed actually that is an understatement, I spent $79+ for a drive that isnt super it isnt even ordinary I have busted out my ol school omega CD writer now just cant waist time trying to just burn a disc Ridiculous. no drivers plugins or anything that I can find to resolve all new equipment no excuses shame it should be seamless I should be able to purchase this "SuperDrive" that is an apple product connect it to my "Macbook Air" which needless to say is by apple and burn from Itunes without any issues don't you think? just a thought also if you MBA doesn't come with a CD/DVD Drive that product particularly should be seamless.

    59 of 62 people found this useful

  • 1.0 out of 5 stars

    Worst apple product available.

    • Written by from Minnetonka

    I've never written a consumer review but this SuperDrive is absolutely horrible. I purchased this with my Macbook air and just a week after owning it, it no longer reads disks. I've tried troubleshooting the problem online, but to no end. Absolutely atrocious product.

    73 of 75 people found this useful

  • 1.0 out of 5 stars

    Good aesthetics, but scratches discs!!!!

    • Written by from laval

    I bought this drive to go with the driveless macbook pro retina. It does it's job good when it's
    plugged in a dedicated port (not divided by a hub). The problem arrives when inserting an audio disc
    to rip. The opening is so slim that the cd has a chance to slightly touch and be scratch by it.
    Not recommended for people who dont want their disks scratched.

    45 of 49 people found this useful

  • 1.0 out of 5 stars

    Ate its first disk and won't eject!

    • Written by from Medfield

    Awful experience with the drive, just terrible. There's no way to force eject a stuck disk without opening the case and that would void your warranty.
    So it has eaten the first disk put into it, and there's no way to get it out.

    67 of 68 people found this useful

  • 1.0 out of 5 stars

    Beware Regional Limitation!

    • Written by from sSydney

    This item has a Region Limitation for DVD's. When you plug it in for the first time you have to choose the region you are viewing the DVD from. Then you have only 5 more turns to change your DVD region before the Apple USB SuperDrive is locked permanently. If you travel the world with your laptop like me, or you buy DVDs from all over the world you'll be disappointed with the Covert Regional Limitation built into this device. Eventually you'll be forced to buy an Apple USB SuperDrive for every region in the world - and of course that is Apple's Sinister Marketing Plan. I returned my Apple USB SuperDrive to the shop and got a refund. Then I found an old portable DVD Burner/player without Regional Limitation and it works without having to choose a region. I recommend others to do the same..!

    93 of 100 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product I have Bought YET

    • Written by from Niles

    This is the worst product I have ever bought through apple!! Sometimes, the cd drive works perfectly, and other times, I struggle to get it to play or even eject the cd I put in. This problem has occurred multiple times, and I can't stand it! Total waste of money...

    57 of 62 people found this useful

  • 1.0 out of 5 stars

    Slow and Never Will be Convenient

    • Written by from Newport News

    I can understand Apples decision to eliminate the SuperDrive from the laptop line. It allows them to make thinner and lighter laptops. But eliminating the SuperDrive (and actually never offering a Blu-Ray drive) was ridiculous. There is no reason for them to eliminate the SuperDrive from the iMac line other than to save a few $$ and sell external drives at a much higher cost to consumers.

    I was forced to purchase the external SuperDive because I still need access to CD's & DVD's. The external USB SuperDive is noticeably slower than built in drives. It takes longer to read, probably because it's a USB connection. Instead of having a clean desk with just a power chord now there this external drive sitting there taking up space and taking away from the clean look.

    As a result of Apple eliminating the SuperDrive from the iMac line we have not purchased a new iMac in three years (I own a small company with 14 employees, all using iMacs). Instead we are now purchasing used iMac (2011 models preferably) on craigslist and eBay.

    In fact, I'm writing this review with a 27" iMac that I purchased on craigslist. I know Apple is enjoying a lot of success, but as far as I'm concerned we won't be buying any new iMacs any time soon. One last point, Apple says it eliminated the SuperDrive and were able to make the iMac really thin along the edges, but the truth is the new iMac are fatter in the back. I like the 2011 design iMacs more. In this case thinner is most certainly not better.

    82 of 98 people found this useful

  • 1.0 out of 5 stars

    NO

    • Written by from South Pittsburg

    Most difficult thing in the world to get mine to play a simple DVD. Unhappy.

    56 of 68 people found this useful

  • 1.0 out of 5 stars

    The worst drive ever created

    • Written by from El Paso

    Cant burn CDs after a year. Wont play any burned media. Its a picky drive that is makes listening to music watching DVDs on your mac a hassle. Switching back to PC... Sorry, mac you make some pretty stuff but it doen't work well for too long. At least with a PC I won't be spending as much money for something to slow down after a couple years of use.

    46 of 67 people found this useful

  • 1.0 out of 5 stars

    Super terrible drive

    • Written by from West Palm Beach

    I didn't even get through the first dvd I played in it. The video stopped, the sound kept going… What happened to Apple Quality!? What a waste of $$ !!

    57 of 61 people found this useful

  • 1.0 out of 5 stars

    Criminal

    • Written by from Brooklyn

    Two prior burns on this 5 month old Superdrive(not). Two days ago ate a CD and will not eject it. Do not even refer me to Apple or
    community groups. I spent 18 hours over 2 days trying to resolve this. Yes I turned it over, talked nice, read to it, and advised it
    of all the steps Apple said to take to solve problem. It is not listening! But I hope you are. Possibly the biggest Apple mistake ever.

    58 of 65 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Los Angeles

    I haven't used it much but as others have experienced, it doesn't work for very long. At least I was able to salvage my disc, II can get it to eject the disc by turning it upside down.

    Again, as others have pointed out, for half the price you can get one that works, works well, and lasts.

    Clearly, Apple quality died with Steve Jobs.

    76 of 94 people found this useful