Customer Reviews and Ratings

3.0 out of 5 stars

Based on 139 reviews

  • 3.0 out of 5 stars

    Limited use

    • Written by from Tucson

    Works fine on MBA and windows 7 computers
    My MBP and iMac don't even see it

    I wanted to eject a disc that I had forgot to eject before shutting down MBA & loaded in my truck
    Connected it to a MBP and nothing
    Connected it to customers win7 machine and ejected disc from there

    Tried it on my iMac later - nothing

    Mighty odd...

  • 3.0 out of 5 stars

    Shouldn't Be Paying So Much For This

    • Written by from atlanta

    1 of 1 people found this useful

    This machine does what it's supposed to do. I haven't run into any problems with it and it works really fast and dependable.

    What I don't understand however is why Apple would take this out as part of the deal with buying a Mac Pro. CDs are still a very important part of in society, and to take something out that was previously part of a computer is silly. $80 is exspensive when you're already buying a new computer. Plus it doesn't offer Blue Ray. I absolutely had to buy it allow me to install my educational disk of CS6. Apple does not help its customers in saving money and tries to nickel and dime every little thing now. Also, the chord needs to be longer, or at least be blue tooth or something so it is not always in my way.

    Was this useful? Shouldn't Be Paying So Much For This

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  • 1.0 out of 5 stars

    Piece of Cr@@

    • Written by from Arlington

    3 of 5 people found this useful

    If all you want to do is watch DVDs this works just fine...
    But if you want to burn an audio CD you're screwed. I've been trying to burn CDs for hours and everytime the tracks have skipping in them. I had my computer laying on a bed and decided that was the problem. Switched to a table and had the same problem...

  • 1.0 out of 5 stars

    Fine when it works. Usually it doesn't.

    • Written by from Houston

    4 of 5 people found this useful

    Bought this to use with a new mac mini without a cd/dvd drive. When it works, it's fine. Unfortunately it usually *doesn't* work. Plug it into any port on the mini and get the dreaded "A USB device needs more power" message - even when it's plugged directly into the back of the mac!

    I'm ditching this one and looking for another one with an actual power supply.

    Was this useful? Fine when it works. Usually it doesn't.

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  • 1.0 out of 5 stars

    Cannot burn DVD on this thing!

    • Written by from Miami

    4 of 5 people found this useful

    I need to burn a sideshow to a DVD so I first tried a DVD+RW. It would not allow me to burn to the disc. Then I went online and read somewhere that a DVD-R was needed. I went out and bought the qty I needed and spend $23 to find that it does not burn to those either. I am a new Apple user and cannot understand why the darn manual this thing comes with doesn't indicate what types of DVD's are compatible with it! This shouldn't be so difficult. Still need to burn to a DVD and don't know what to do as I can't just keep buying various types of DVDs hoping that they will work. Unbelievable.

    Was this useful? Cannot burn DVD on this thing!

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  • 1.0 out of 5 stars

    Awful

    • Written by from Cedar Falls

    3 of 3 people found this useful

    I burned one disk and the drive broke.

  • 5.0 out of 5 stars

    Remarkable product

    • Written by from Tecumseh

    14 of 19 people found this useful

    I am new to the Mac industry, so I'm not up on all the latest and greatest devices for the Mac. Recently I purchased an Apple USB SuperDrive. It's a top-of-the-line product. I put in a CD DVD and it automatically imports. The Apple USB SuperDrive is a remarkable product thank you!

  • 5.0 out of 5 stars

    External DVD drive

    • Written by from Las Vegas

    43 of 48 people found this useful

    Wow! Love this product...works well with my MBAir! Response time is unbelievable. I enjoy the sleek and small laptop...hence the option of an external DVD drive. It's nice to have only when needed.

  • 5.0 out of 5 stars

    Useful Drive

    • Written by from Topeka

    40 of 43 people found this useful

    I have a MacBook Pro and you have to have one of these things because the new model MacBook is too thin to have one internally. Personally I could do with a computer that's a little bit thicker, but this thing isn't that expensive and in my experience works well. I've not burned any disks but have used the drive to install software and watch DVDs. Works fine for these two purposes.

  • 5.0 out of 5 stars

    What Mac are you USING!!

    • Written by from North Salem

    52 of 57 people found this useful

    All of the bad reviews don't state which version/model year/cpu of MB their using..To trash this drive before telling us is just poor reviewing..All the newer macs with retina work flawlessly with this drive..To write all these complaints and not telling us is a waste of everybodys time and causes a lot of confusion when deciding on a purchase..

  • 1.0 out of 5 stars

    TERRIBLE!!!

    • Written by from Colorado Springs

    26 of 50 people found this useful

    Went back to the store today to return the 1st "SuperDrive" I purchased. The CD would insert, make a bit of noise and then sit it back out. I tried all types of software and nothing worked. I asked the staff to please plug it in to see if it worked (perhaps I was doing something wrong?). They said "Oh we are so sorry! Let's just get you another one so you can get on with your day!" 4 minutes later I was out the door with a shinny new box. Guess what happened?? #2 shinny box doesn't work either!! WTH??!!

  • 2.0 out of 5 stars

    Kill my USB slot on my MacMini

    • Written by from Seattle

    12 of 22 people found this useful

    I bought a USB SuperDrive 6 days ago. It worked fine for the first two days. I used it to import CDs I bought. I then didn't use it for 4 days. Tonight, I try to play a DVD, it won't insert. I try CDs, they won't go. I unplug the drive and reinsert, then repeat DVD and CD. Update software. Nothing.

    I swap the drive with my bluetooth mouse dongle, jackpot! The mouse no longer works and the drive does. Swap them back, mouse works, drive doesn't.

    I'd of thought that killing one USB would take them all out as they are daisy chain devices, but who knows.

    Bummer!

    Aside from that, drive is quiet and very impressive for importing CDs. As for the DVD (from Netflx and brand new), the Apple DVD Player, hated it. After some mucking about, it finally started, but is noisy and hitting the menu button doesn't take me to the menu until the 3rd click.

    Was this useful? Kill my USB slot on my MacMini

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  • 1.0 out of 5 stars

    Love my new 27" Mac but the Superdrive is a dud...

    • Written by from Sherwood Park

    16 of 26 people found this useful

    I followed all the instructions to update etc, plugged it right into the Mac (it wouldn't even turn on through a usb hub) even went to the online chat for help and all it does is take in the DVD or CD ( I tried both) begin to make all the right noises... then spits out the DVD/CD.
    I thought maybe I had a "one off" dud, but after reading some of the other testimonies... I'm not to sure about that
    Back to the store it goes and hopefully the replacement will be five stars

    Was this useful? Love my new 27" Mac but the Superdrive is a dud...

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  • 5.0 out of 5 stars

    Perfect!!!

    • Written by from Fullerton

    12 of 15 people found this useful

    Bought this with my retina macbook pro and everything works perfectly!!! Well worth it!!

  • 5.0 out of 5 stars

    I dont know what all the complaints are about??

    • Written by from Highland Lakes

    24 of 28 people found this useful

    This product is decently priced according to Apple's standards, and it does EVERYTHING it says it will do without any headache. Plug and play. No software required no drivers no headache just read write burn CD/DVD and even Dual Layer without a problem. Just bought one to go along with my 13" Macbook Pro w/ Retina and I am one happy man. Sure maybe Blu-ray would have been good but its not necessary I dont even own a Blu ray disc even though I own a blu ray player.....People complain and give low ratings because of UNREALISTICALLY high expectations and the fact that they want Apple products but wanna pay Samsung prices.

    Was this useful? I dont know what all the complaints are about??

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  • 4.0 out of 5 stars

    Great Product

    • Written by from Oakland

    15 of 21 people found this useful

    I use this product all the time and it works great.

  • 4.0 out of 5 stars

    Tribute to simplicity

    • Written by from Elmira

    23 of 30 people found this useful

    Just finished re ripping my classical and jazz cd collection to new MacBook pro well over a hundred cd's. Flawless performance just proves simplicity is best. No drivers no hassles just plugged into usb port and was ready to go.
    IMO this is a great little cd player.

  • 4.0 out of 5 stars

    Std USB

    • Written by from Mont Saint-Hilaire

    19 of 30 people found this useful

    Nice product, looking good and works nicely. It is a bit deceptive that this writer comes with std USB instead of a USB3 connexion. I had to add this drive to my new iMac and since I have USB3 connexions, I thought that Apple could have come at least with this type of connexion for the drive.

  • 5.0 out of 5 stars

    Apple usb Superdrive

    • Written by from Shermans Dale

    32 of 38 people found this useful

    Bought this drive to go along with the Mac Mini and I have to say it works perfectly! i was a bit skeptical at first when reading through some of the other reviews but after going forward with the purchase it was definitely a great buy! Solid, very compact, and easy setup! (just connect and your done) I have tested this with CD and DVD discs which it played both perfectly! Would definitely recommend this for any MAC without a built-in optical disc drive!

  • 5.0 out of 5 stars

    very impressed

    • Written by from Saint John

    23 of 23 people found this useful

    super fast, equivalent speeds to the rest at the store, not disappointed at all. small easy to store, and looks great! very quiet as well