• 1.0 out of 5 stars

    $20 per disc load...

    • Written by from New York

    I bought the USB Superdrive with my MBA in 2011. I used it to install four different software programs. When I went to use it a week ago, it wouldn't accept any discs - the drive mechanism was failing. So for $80, I was able to load FOUR discs. I took it to the Apple Store and they offered to give me a refurb for $60+. This drive is a piece of junk, but since you have a machine w/o a drive, you have no choice. Good luck with this purchase.

    478 of 602 people found this useful

  • 1.0 out of 5 stars

    The Worst external DVD drive I've ever seen. By far.

    • Written by from Berwyn

    Save yourself some grief. Buy a decent drive from any other manufacturer for $10 less, it'll be a better drive.

    12 times in a row, I've been trying to eject a movie DVD from my new Superdrive connected to my Macbook Retina. Each time, the DVD doesn't quite make it past the mouth of the drive, stops, goes back in and starts autoplay. There is no eject button on the Macbook Retina keyboard.

    I've tried Ctrl-E, the Eject button on the DVD Player window, Disk Utility eject, and Terminal command "drutil eject". All repeatedly. This would not be a problem if, like most DVD drives, it had a small hole you could poke a paper clip into to physically eject the disc. The Superdrive is featureless except for it's slot. It doesn't even have an eject button. I'm taking it to the Apple store when I get a chance, and glad that I live near one.

    If I hadn't had this problem it'd still be the worst external drive I've ever seen or used. It ONLY works with Macbook Retinas and Macbook Airs. If a DVD drive fails on another computer you can't use this one in the emergency. Doesn't even power up if it's plugged into anything else. The cord is ridiculously short, just few inches. It's a drive made for lab testing, not real human use. An embarrassing design failure made by corporate drones who forgot to look at real users.

    411 of 537 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from montreal

    I used it once and now it won't eject my cd. This is absolutely not a reliable product !

    416 of 594 people found this useful

  • 1.0 out of 5 stars

    Won't work with Mountain Lion and DVD Player 5.6

    • Written by from Brampton

    Bought this with my new MacBook Air. Will not play any DVD, commercial or homemade. DVD Player crashes every time. Hoping Apple solves this with a software update. Forums are full of people with same problem. Not ready fro prime time.

    239 of 260 people found this useful

  • 1.0 out of 5 stars

    Superdrive don't play CD's on Mac Book Pro Retina

    • Written by from Buenos Aires

    Superdrive don't play CD's on Mac Book Pro Retina. iTunes crashes after playing only the first track. I tested it with many albums. Every time the first track ends, iTunes crashes. I'm very disappointed with my whole purchase: Mack Book Pro Retina + USB Superdrive.

    239 of 282 people found this useful

  • 1.0 out of 5 stars

    Bought along with Macbook retina

    • Written by from San Francisco

    do not buy this product.
    it doesn't reliably reject discs,
    no strategy consistently works to solve it.
    sometimes it rejects the disc upon shutdown, but usually not
    you can't tell whether there's a disc in there or not
    sometimes a disc will show up by disc name as if it were a drive
    sometimes the superdrive will show up as a device, even if there's a disc
    either way it shows up, if it does at all, sometime the disc can't be ejected
    it doesn't work with a hub
    the cord is too short
    it drains the battery very fast, even if its not being used
    Technical term for this device is TPoS. Do not buy.

    158 of 176 people found this useful

  • 1.0 out of 5 stars

    SuperDrive Should be False Advertising

    • Written by from Goleta

    I picked this up for my wife's 5k iMac so she could easily burn DVDs for her photography clients. The high point is what you usually get with Apple products: It's definitely sleek and sexy. Beyond that, the product reminds me of how exciting 2007 was, before we had Blu-Ray burners and USB 3. With USB 2 transfer speeds and no Blu-Ray codec, this should be no more than $25. It is an embarrassment and a shame to Apple.

    145 of 155 people found this useful

  • 1.0 out of 5 stars

    Really ?!

    • Written by from Tucson

    By far the weakest apple product I have ever owned. If it was just bad outright it would make some sense, but it infuriatingly all over the map. Works rarely, then won't read disks, but then will with restart, but then stops after 2 disks. Every glitch is a time sucker because it struggles with a disk for long periods unsuccessfully , while refusing to respond to stop or eject commands. Looking online reveals a host of problems with this piece of hardware. Inexcusable as optical drives are such a mature technology.

    140 of 151 people found this useful

  • 1.0 out of 5 stars

    WORST APPLE PRODUCT......HANDS DOWN!!!

    • Written by from Goodyear

    I heard some bad things about this drive from friends, and reviews..., but didn't believe that Apple would actually have a product for years and still have an ongoing problem. So I went ahead and bought it to use it with my MACBOOK PRO RETINA.
    My main purpose of drive was to rip my wedding video and preserve it into Time Machine Backup. i went ahead and put in the first DVD, ripped fine... but as soon as i hit eject, it made quick eject sound, like its coming out, but instead of coming out, it parked itself right into it and started playing again.
    i spent about 2 hours tried everything possible online to get it out.
    i was devastated since the DVD was the Master and only copy of my wedding. eventually after 2-3 hours of hitting my head on it, DvD finally came out. i had to shake the drive and hold it upside down, and eject simaltaniously
    VERY BAD EXPERIENCE.
    RETURN IT RIGHT AWAY...
    GOING WITH DIFFERENT SIMILAR BETTER PRODUCT.

    167 of 205 people found this useful

  • 1.0 out of 5 stars

    No Manual Eject Button!

    • Written by from Hopkinton

    Have a brand new (Sept. 2013) MacBook Air and Apple USB Superdrive.
    Cannot eject the DVD from the drive. "Eject DVD" in "Controls Menu" is greyed out.
    There is no way to manually eject he DVD; no eject button, no pin hole.
    Lousy design !!!

    144 of 160 people found this useful

  • 1.0 out of 5 stars

    Shameful performance. Disgraceful product.

    • Written by from San Francisco

    I have already had two replacements for this product. The original was DOA. The second lasted a week before dying. Four or five months later, the third is stuttering and spewing out faulty CDRs. Even when it successfully burns a disc, it takes at least five or six times as long as my other old drive from a different manufacturer.
    Looks nice, but is woeful. Reliability is zero. One cannot trust any CDR one burns with this machine. I have owned at least half-a-dozen external drives over the years, and none has been worse than this contraption. Atrocious. One star is almost too generous.

    136 of 147 people found this useful

  • 1.0 out of 5 stars

    DOES NOT WORK!!!!

    • Written by from Tulsa

    I just bought a 15" macbook pro retina display along with the USB superdrive.
    When I tried to play a DVD movie, the app quit by itself.
    I've tried using Apple DVD Player, VLC, and MPlayerX. Same results for all 3 apps.
    PLEASE HELP!!!!!

    137 of 151 people found this useful

  • 1.0 out of 5 stars

    Almost unusable

    • Written by from Chernex

    This external optical drive is incredibly slow (connected to my MBP Retina). It takes 15-30 min to transfer the data of 1 CD into iTunes. This is unacceptable!

    151 of 184 people found this useful

  • 1.0 out of 5 stars

    Piece of absolute garbage

    • Written by from Oakland

    If I could give this not superdrive no stars, I would. I'm on my 4th one and it doesn't work properly. The first two just stopped working after about sic=x months. Half the time, the Mac doesn't recognize the superdrive when you plug it in. Half the time it doesn't recognize the DVD. When you're using the superdrive to play a DVD and you plug the Mac into a power source, you get a player error message and it crashes. You unplug the superdrive it and plug it back in and nothing. The Mac doesn't recognize the player and you can't eject the DVD by any method.

    128 of 139 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standards.

    • Written by from North York

    Consider a less expensive alternative. Hasn't burned discs properly for years compared to the four other Apple computers I've owned with built in drives. It's recently decided that it can't find disc burning software at all.

    I use this with my 2011 Air and have a fairly new 2014 Pro with built in drive to hold me for now, but worry about compact disc support going forward.

    I feel Apple has ignored possible quality control issues with external CD support in their move to all things iCloud, but until CDs are extinct I expect the same attention to detail that I experience in all my other Apple products.

    A one star review from an exclusive Apple user because I know they can do better.

    119 of 123 people found this useful

  • 1.0 out of 5 stars

    TRASH!

    • Written by from SAINT ALBANS

    This product is trash, using it for the 2nd time and I'm currently on the phone with Apple support because a disc is stuck in it. =( Extremely disappointed with this product. This the worst Apple product I have ever purchased. BIG WASTE OF MONEY!!!!!

    157 of 202 people found this useful

  • 1.0 out of 5 stars

    If I could give it zero stars, I would

    • Written by from Canton

    This drive is terrible and doesn't live up to Apple standards. Completely unreliable drive. It routinely fails to even read discs and then is unable to eject discs and sits there attempting to read, eject, read, eject, etc. Just spent an hour trying to get a dvd out of the drive. Save your money and buy something else.

    117 of 125 people found this useful

  • 1.0 out of 5 stars

    GARBAGE

    • Written by from Jackson

    Returned first USB Superdrive because it simply did not work. The second USB Superdrive does not recognize the CD/DVD. Returning tomorrow.

    116 of 129 people found this useful

  • 1.0 out of 5 stars

    Beware Regional Limitation!

    • Written by from sSydney

    This item has a Region Limitation for DVD's. When you plug it in for the first time you have to choose the region you are viewing the DVD from. Then you have only 5 more turns to change your DVD region before the Apple USB SuperDrive is locked permanently. If you travel the world with your laptop like me, or you buy DVDs from all over the world you'll be disappointed with the Covert Regional Limitation built into this device. Eventually you'll be forced to buy an Apple USB SuperDrive for every region in the world - and of course that is Apple's Sinister Marketing Plan. I returned my Apple USB SuperDrive to the shop and got a refund. Then I found an old portable DVD Burner/player without Regional Limitation and it works without having to choose a region. I recommend others to do the same..!

    110 of 119 people found this useful

  • 1.0 out of 5 stars

    USB Super Drive Bad

    • Written by from Ingelheim

    The drive is not recognized by the newest macbook retina pro. It doesn't eject the CD.
    The drive is heavy , has no extra functions and is unreliable. Period !

    105 of 114 people found this useful