• 1.0 out of 5 stars

    Serious mechanical issues inserting discs. Scratched them!

    • Written by from GILFORD

    Bought the Apple USB Superdrive in late 2014 to go with my new iMac 27". I found after only several uses it had serious mechanical issues accepting discs. I only used the superdrive several times and now won't work. I used it twice for software installation, and once to a burn disc. I had trouble inserting the disc to be burned, and then had terrible trouble inserting any more discs. Seems like it has serious mechanical issues or just wouldn't read discs. The last attempt left the blank disc that I tried to burn scratched and unusable. Tried inserting more discs and it just kept scratching them! I could understand two years or so down the road this happening, but not straight out of the box. Now I have to figure out how to either return it, or get it fixed. Pain!!!

  • 5.0 out of 5 stars

    This drive works great!

    • Written by from College Station

    I used to store my images on DVDs so that I could free-up space on my iMac hard drive. However, after one OS upgrade (to Leopard?), 12 of my DVDs started to get read errors. I tried using several iMacs and Windoze machines to copy the data from these disks but it appeared that the DVDs had died of cosmic ray bombardment or something.

    I tried again today using my new Apple USB SuperDrive and iMac (running Yosemite) and I can now read all of these DVDs without errors.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standards.

    • Written by from North York

    Consider a less expensive alternative. Hasn't burned discs properly for years compared to the four other Apple computers I've owned with built in drives. It's recently decided that it can't find disc burning software at all.

    I use this with my 2011 Air and have a fairly new 2014 Pro with built in drive to hold me for now, but worry about compact disc support going forward.

    I feel Apple has ignored possible quality control issues with external CD support in their move to all things iCloud, but until CDs are extinct I expect the same attention to detail that I experience in all my other Apple products.

    A one star review from an exclusive Apple user because I know they can do better.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Super drive keeps skipping!

    • Written by from roseville

    After i load my Music CD's , and try to play back The Songs all skip and miss beats on every cd if have tried!

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    Incredible!

    • Written by from Barcelona

    I never bought that device to burn cds, and then I looked and it can!!! LOVE THAT!!!

    2 of 4 people found this useful

  • 4.0 out of 5 stars

    Mine Happily Works Well!

    • Written by from CHICAGO

    After reading some reviews on this product, seeing how a lot of them had stated that their product didn't work well, they had permanently lost their disk, and return the product back to Apple. I was finally able to get the guts to use mine today, and play a DVD. There were times I was extremely nervous that it will just break down on me. For instance, I wasn't quite sure if it would accept my disk after sliding it in, there were a couple of times the DVD program had froze, but it was for a short time (thankfully). I also left my laptop for awhile, and it fell into sleep mode. During this time I was so afraid that the SuperDrive would just stop working when I came back, but thankfully it still worked. And when I ejected my DVD, it came out without a problem! All I can say is how thankful, and lucky I am to have a wonderful working product. And to whomever gets this product, good luck!

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    love it but....

    • Written by from Mathews

    i love it it works well but my worry is the cord will break because it doesn't seem to be made any different then iPhone/iPod chargers and everything is wireless now so they should really make a bluetooth version that would be a big help. Also i think it should definitely be blu-ray.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive + MBA 2014

    • Written by from Pittsburg

    Does not work, consistently ejects new discs saying insert blank disc have used CD-R & CD-RW in my attempts Itunes wont burn multiple cd's without needing to restart the application then still hit or miss on if itunes drive recognizes disc at all.
    I am very disappointed actually that is an understatement, I spent $79+ for a drive that isnt super it isnt even ordinary I have busted out my ol school omega CD writer now just cant waist time trying to just burn a disc Ridiculous. no drivers plugins or anything that I can find to resolve all new equipment no excuses shame it should be seamless I should be able to purchase this "SuperDrive" that is an apple product connect it to my "Macbook Air" which needless to say is by apple and burn from Itunes without any issues don't you think? just a thought also if you MBA doesn't come with a CD/DVD Drive that product particularly should be seamless.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Worst apple product available.

    • Written by from Minnetonka

    I've never written a consumer review but this SuperDrive is absolutely horrible. I purchased this with my Macbook air and just a week after owning it, it no longer reads disks. I've tried troubleshooting the problem online, but to no end. Absolutely atrocious product.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Good aesthetics, but scratches discs!!!!

    • Written by from laval

    I bought this drive to go with the driveless macbook pro retina. It does it's job good when it's
    plugged in a dedicated port (not divided by a hub). The problem arrives when inserting an audio disc
    to rip. The opening is so slim that the cd has a chance to slightly touch and be scratch by it.
    Not recommended for people who dont want their disks scratched.

    14 of 17 people found this useful

  • 5.0 out of 5 stars

    Works fine

    • Written by from SAINT LOUIS

    I bought the USB SuperDrive to go with my new iMac and haven't had any problems. I haven't had any problems with DVDs.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Worked for a few months, then dead

    • Written by from Gilbert

    I got this drive a few months ago and it was working fine. Not quite as fast as others out there, definitely more expensive. I used it for roughly 2-3 discs per week, CD and DVD's mixed. Then all of a sudden it completely died on me. Won't accept a disc. I read this issue on other review and though it wouldn't be an issue, well I was wrong. I'm hoping it will get replaced by apple since I haven't had it that long. But that being said, you expect a product, especially an overpriced Apple product, to work longer than 3 months without issue. I wish I would have bought a different brand...

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Seemed good at first.

    • Written by from Dumont

    At first, getting this product was a good idea since I have a MacBook Air. It really wasn't. One day I put a disc in and it didn't show up in the Finder. So now I have a disc stuck in my SuperDrive. I would recommend all of Apple's products, but this one needs some work.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Ate its first disk and won't eject!

    • Written by from Medfield

    Awful experience with the drive, just terrible. There's no way to force eject a stuck disk without opening the case and that would void your warranty.
    So it has eaten the first disk put into it, and there's no way to get it out.

    27 of 27 people found this useful

  • 5.0 out of 5 stars

    Great drive perfect companion for any mac

    • Written by from Lincoln

    I own a video production studio and I own 6 newer Mac computers three are new 27 inch iMacs they all use this superDrive, I have also used this same superDrive on older computers that I have since traded in, all of them have always worked flawlessly. Even a few times when I used a clients corrupted disk I have had no problem ejecting the disc like I used to have on the Macs that had an internal disk drive. As far as Blu-ray is concerned I use A Lacie works great but it's pricey. My opinion is that Blu-ray is going to go the same way as VHS tape. Yes it gives a beautiful picture but so do most of the Digital devices available today. Ask yourself do you really watch as many Blu-rays as you used to since there is so much stuff on line right now and it's only going to get a lot better. Follow apples lead. There's a reason they don't put internal drives in their new computers. One last thought never buy any drive that requires two USB cables to supply enough power, in my opinion they are junk.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Beware Regional Limitation!

    • Written by from sSydney

    This item has a Region Limitation for DVD's. When you plug it in for the first time you have to choose the region you are viewing the DVD from. Then you have only 5 more turns to change your DVD region before the Apple USB SuperDrive is locked permanently. If you travel the world with your laptop like me, or you buy DVDs from all over the world you'll be disappointed with the Covert Regional Limitation built into this device. Eventually you'll be forced to buy an Apple USB SuperDrive for every region in the world - and of course that is Apple's Sinister Marketing Plan. I returned my Apple USB SuperDrive to the shop and got a refund. Then I found an old portable DVD Burner/player without Regional Limitation and it works without having to choose a region. I recommend others to do the same..!

    56 of 61 people found this useful

  • 2.0 out of 5 stars

    Functionality Worthless

    • Written by from Seattle

    Once upon a time, Apple made sure their products had full, useful functionality. More and more this seems to be going by the wayside. DVD Superdrive works fine, except, there is no longer any ease of use or functionality to it! The remote does not control the playback. Even the MacBook Pro cannot control the playback once it starts. Video and sound will not transfer to my HDTV whether over Airplay or via HDMI cable. What a joke! I'm not laughing though. What's the point? Just because there is Netflix and such, does not mean we don't also still use DVDs for movies and such. The continued paring down of Apple's products is making them so much less desirable, enjoyable and, hence, worth all the extreme costs vs, dare I say it?, non-Apple products. Hate what Apple has become. They might as well call themselves "Microsoft" now.

    14 of 15 people found this useful

  • 3.0 out of 5 stars

    Without iDVD, you'll need to use other software to burn DVDs with this

    • Written by from SOUTH SAN FRANCISCO

    It's pretty obvious that Apple wants their customers to stray away from optical drives. Yes, it's a fading technology, but if I want to burn DVDs and send them to my family and relatives who are not as tech savvy and still have an old school DVD player to watch things, I'm pretty much stuck to using this thing. Not everyone has access to a quick connection to watch stuff via streaming, hence, DVDs are useful. HOWEVER, it's a bad sign when San Francisco's huge Apple Store in Union Square doesn't even have the SuperDrive showcased in their showroom. Seriously, I had to ask an employee to "get one from the back storage room". That's a bad sign when the store's manager doesn't even allow these things to be shelved out in the public. Really? You can rip CDs via iTunes, but if it comes down to transferring movies into a DVD format to burn onto a DVD, it would have been handy to have a copy of iDVD. That's another problem. My rMBP 13" (late 2013) never came with iDVD so you're stuck in using alternate software to convert .mov files to DVD format. Overall, this external SuperDrive is not very durable at all. It's a bad sign when one of your DVDs is stuck inside the thing within the first week and I have to fiddle around with it to do an emergency eject. Steer clear from this external SuperDrive. There are cheaper alternatives. Stuff like this in regards to buying an external drive (for something that used to be built in from previous models) and most of all, soldering the RAM onto motherboards of newer MacBooks so you're forced to decide between current RAM or shelling out another $400 for 4 more gigs of RAM is just ridiculous.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product I have Bought YET

    • Written by from Niles

    This is the worst product I have ever bought through apple!! Sometimes, the cd drive works perfectly, and other times, I struggle to get it to play or even eject the cd I put in. This problem has occurred multiple times, and I can't stand it! Total waste of money...

    34 of 38 people found this useful

  • 3.0 out of 5 stars

    It's good, but slow.

    • Written by from Lakewood

    There are two things that bug me about this drive.

    1. It's SLOW. Like really slow. I've got it hooked up to a Mac Pro (2013) and because it's USB 2.0 it's super limited to begin with, and I think (though I'm not 100% positive) it's completely locked to 8x read/write speeds meaning it spins at 8x speeds and won't ramp up to 16x for big reads and fast writes. Do people really NEED a super fast CD drive? Most don't, but I do and it's a pain. Moving 4GB of data? Almost 25 minutes, it's slow. Watching a DVD? Works just fine.

    2. It feels cheap. The cable isn't replaceable, which is lame, so if something happens to the 8 inch cable that comes with it, you're out $80. USB 2.0 (Seriously, no 3.0 model? How hard would that be?), like I said, and the case feels junky. This is sort of a trivial complaint, but for $80, it's got a very thin metal case and a plastic base. It doesn't feel like it should cost almost $100, and the slow speeds aren't helping this notion.

    Overall, if you have a MacBook Air, or a Mac Pro or whatever and need a disc drive, this is one you can buy that you know will work with Mac, is small in size, quiet, runs cool, is mapped to the keyboard hotkeys and does as advertised. If you want a fast drive that is also durable and will survive lots of abuse carrying it around, this probably isn't the one for you. I don't regret buying it, but I think I'd do a little more shopping next time.

    12 of 13 people found this useful