Apple USB SuperDrive

Reviews for Apple USB SuperDrive

Customer Reviews and Ratings

3.0 out of 5 stars

Based on 133 reviews

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  • 1.0 out of 5 stars

    TERRIBLE!!!

    • Written by from Colorado Springs

    Went back to the store today to return the 1st "SuperDrive" I purchased. The CD would insert, make a bit of noise and then sit it back out. I tried all types of software and nothing worked. I asked the staff to please plug it in to see if it worked (perhaps I was doing something wrong?). They said "Oh we are so sorry! Let's just get you another one so you can get on with your day!" 4 minutes later I was out the door with a shinny new box. Guess what happened?? #2 shinny box doesn't work either!! WTH??!!

    22 of 43 people found this useful

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  • 1.0 out of 5 stars

    Love my new 27" Mac but the Superdrive is a dud...

    • Written by from Sherwood Park

    I followed all the instructions to update etc, plugged it right into the Mac (it wouldn't even turn on through a usb hub) even went to the online chat for help and all it does is take in the DVD or CD ( I tried both) begin to make all the right noises... then spits out the DVD/CD.
    I thought maybe I had a "one off" dud, but after reading some of the other testimonies... I'm not to sure about that
    Back to the store it goes and hopefully the replacement will be five stars

    16 of 24 people found this useful

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  • 1.0 out of 5 stars

    Painfully slow

    • Written by from Las Vegas

    This is the slowest DVD drive I've experienced in ten years. When installing software from DVD, it takes between 2-3 hours per DVD, regardless of the software I'm installing. I'm now looking at a 10 DVD software install which will likely take over 24 hours. Overpriced, extremely underpowered, and very disappointing.

    32 of 64 people found this useful

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  • 1.0 out of 5 stars

    Problematic Right Out of the Box

    • Written by from Hammonton

    I bought my external SuperDrive last week and cracked it open today to rip audiobook CDs into my iTunes library. Much to my great aggravation, this "Super"drive couldn't rip CDs until each disc was re-inserted multiple times and/or I repeatedly plugged/unplugged the USB connection on the drive. Through most of my adult life I've been such a huge proponent of Apple products and have owned multiple computers/iMacs/MacBooks over the years (along with multiple variants of iPods, iPhones, Time Capsules, etc). So for an Apple product to not work properly out of the box is both surprising and, based on my prior history with their products, entirely disappointing. This review is based on the drive I currently have on hand. I will return this POS tomorrow and see what happens. If so, I will write a new review. But for now, if I could give this thing a zero stars I would.

    68 of 98 people found this useful

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  • 1.0 out of 5 stars

    A Poor Excuse

    • Written by from Oakland Park

    Unit comes nicely packaged and looks like it would be a quality Apple product. Alas upon close inspection the unit is flimsy and the cord is not at all designed for portability. After just over 3 months the unit bit the dust and won't even turn on.

    46 of 66 people found this useful

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  • 1.0 out of 5 stars

    "Super"?... How about a Regular that works?

    • Written by from Torrance

    After reading a number of 1- and 2-star reviews I was skeptical. I thought these people must be doing something wrong. I had just bought a new iMac (no DVD Drive anymore, folks) and decided to go against the grain and get a DVD drive after all (still, I wouldn't dare dreaming about a Blue Ray drive). So I went out and bought one. Little did I know I'd be writing a nice 1-star review in no time. The Super Hero was DOA from Santa Monica to Culver City or about 10 miles. I couldn't believe that under a labyrinth of ribbons and complicated shiny cellophane contraptions there lay a piece of dead junk at the bottom of its modernistic white coffin. Talk about pretentious! To make double sure my machines were in order I plugged it to both my iMac and my MBP. Da Supa Jive was neither seen by any of them nor would it accept a DVD. I should have known better. When Apple says, "No DVD," it means it. Even if you go ahead and buy one. Tomorrow back in the car, 10 miles in, ten miles out, like I got nothing better to do. Oh, well. I hope it tilts the star-rating balance by a notch.

    29 of 67 people found this useful

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  • 1.0 out of 5 stars

    poor design and performance

    • Written by from Bainbridge Island

    I bought a Macbook Air and the external USB "super" drive to import CD's and movies. It has not been super. The USB Superdrive will not eject my CD. This has been intermittent from the start but I could usually get the CD to eject by using Finder to display the drive and ejecting from there. It just grinds away and then reloads.

    Why isn't there an eject button on the drive itself? I don't want to take it apart just to get my disc out.

    I'll be pursuing a replacement under the warranty.

    37 of 61 people found this useful

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  • 1.0 out of 5 stars

    Still cannot use superdrive

    • Written by from Groton

    Followed directions to update software but it still does not recognize the drive nor will it accept a disk.

    29 of 48 people found this useful

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  • 1.0 out of 5 stars

    How do I make it work?

    • Written by from Sebastopol

    Yesterday I bought a new IMAC 27 and sadly learned that my DVD players don't have outputs that connect to the IMAC input ports so today I bought the USB Super Drive which the Apple salesman assured me would work with the computer. It seems simple. The installation instructions , all of them, say to update the soft ware and plug the Super Drive into a USB port. I did that. No where on the computer could I find any indication that it was installed. System Preferences has an icon for CDs and DVDs but that tells me nothing. I inserted a half dozen CDs and DVDs, including some made specifically for MACs. The Super Drive sucked then in, held them about ten seconds, then spit them out. Nothing appeared on the screen to indicate that they were read. I can't find any instructions anywhere.

    42 of 69 people found this useful

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  • 1.0 out of 5 stars

    Dead in the box.

    • Written by from SANTA MONICA

    Purchased brand new. Plugged it in and it was dead. It doesn't deserve the one star I was forced to give. I guess the one star is for the packaging.

    32 of 82 people found this useful

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  • 1.0 out of 5 stars

    fail

    • Written by from Klamath Falls

    worked 1 time.. and now wont recognize with the mac mini... should never have bought this.

    26 of 49 people found this useful

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  • 1.0 out of 5 stars

    dead after 3 uses

    • Written by from Del Mar

    I bought this to add disc software to my several MacAir computers. Worked the first 2 times but then died and would not allow return of the disc. Out of warranty so stuck with a piece of junk and lost software.

    53 of 76 people found this useful

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  • 1.0 out of 5 stars

    Unreliable

    • Written by from Los Angeles

    Against my better judgment I bought this rather expensive drive a year or two ago and only use it sporadically. Now that I need it, it won't read discs (throwing I/O errors). Sadly it's too late to return it so I've just made a $80 donation to Apple :(

    63 of 84 people found this useful

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  • 1.0 out of 5 stars

    Apple USB Superdrive

    • Written by from Miami

    Good idea, but very expensive. Besides you can't see Blue-rays. Hello, nowadays most of the DVDs come in Blue-Ray. No, No, No. I'm returning mine. When you guys come out with a Blue-ray version let me know.

    77 of 144 people found this useful

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  • 1.0 out of 5 stars

    POINTLESS.

    • Written by from Ealing

    Once a CD is in, fingers crossed it'll come out again.
    It's terrible, low quality tat.

    75 of 128 people found this useful

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  • 1.0 out of 5 stars

    Does Not Work with Powered Hubs

    • Written by from Leona valley

    Works ONLY when connected directly to a USB port in one of the supported Mac models. It does not work via powered USB hub, and the built-in USB cable is only a foot long. Therefore, you only can locate this product immediately adjacent to your Mac which is not practical to all. Consider this when purchasing a new Mac that no longer supplies the requisite internal Superdrive.

    65 of 89 people found this useful

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  • 1.0 out of 5 stars

    USB super drive does not write with my Mac mini

    • Written by from Chapel Hill

    I bought the USB super drive to use with my Mac mini - it plays DVDs alright but does not write to DVD R DL or non DL either. I took it back to the store and replaced immediately. Second one does not write either saying in does not recognize disc or disc is empty. I guess it's simply not compatible with the Mac mini?.

    71 of 109 people found this useful

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  • 1.0 out of 5 stars

    Disappointed!

    • Written by from SAN RAMON

    I bought this external drive with the intention of being able to watch DVDs. How thoroughly disappointed was I to find out that it is not compatible with BluRay. Really??? Come on, Apple. You've got to realize that most people buying your products purchase BluRay. Make your SuperDrive work with BluRay discs!

    103 of 290 people found this useful

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  • 1.0 out of 5 stars

    Disappointing for new MAC User

    • Written by from Universal City

    Very poor quality! Frequently fails to mount CDs, fails to read DVDs, not compatible with Blue Ray. Sorry Apple - your reputation is failing!

    95 of 186 people found this useful

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  • 1.0 out of 5 stars

    TRASH!

    • Written by from SAINT ALBANS

    This product is trash, using it for the 2nd time and I'm currently on the phone with Apple support because a disc is stuck in it. =( Extremely disappointed with this product. This the worst Apple product I have ever purchased. BIG WASTE OF MONEY!!!!!

    99 of 137 people found this useful

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