• 1.0 out of 5 stars

    Bad cord design, weak magnet, low durability

    • Written by from West Vancouver

    I've had the L-shaped MagSafe for my 2009 MacBook Pro and strangely, it's never frayed and I've had it under constant usage for 3 whole years. In November of 2013, I made the decision of buying the new retina MacBook Pro Retina and the computer was perfect for what I was using it for, but the MagSafe 2 let me down. My first MagSafe failed in about April of 2014 when the cord near the adapter had frayed and I had no choice but to buy a new one; also, the connection between the MagSafe 2 and my Mac felt a lot weaker than my old L-shaped MagSafe. As of right now (March of 2015), my second MagSafe 2 has just frayed and I've resorted to electrical tape rather than 80 dollars. Please fix this apple.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    A frustrating poorly designed money trap.

    • Written by from Phoenix

    I am a huge apple fan. However, this charger is a complete outrage. Not only is it extremely over-priced, but it breaks within the year. I have no issue spending money on a great product. This is why I decided to buy a macbook retina. Unfortunately I have bought two of these chargers in the last two and a half years. They break consistently in the same two places over and over again. Apple has made no changes on the charger. I am paying my way through college and $80 is a lot of money to me. To be honest, I am disappointed to the point to tears. I need a charger to use my computer (As a graphic Design major using library computers is not an option) and I don't have enough money to buy one right now. So, I'm screwed. Thanks apple. You guys make great phones and computers but your charger is killing me. I'm upset, disgruntled, disappointed, and I'm not going to lie a little angry. Unless you're willing to spend 80 dollars once a year for a brand new charger I suggest... oh wait. Nothing. If you want a macbook retina you have to spend money you don't have on a charger that's going to break in 12 months. One star is being generous.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE product: weak, delicate, flimsy, frail, fragile, etc.

    • Written by from Valley Village

    Just bought my third cord in 3 years. I now treat these things with kid gloves, but the cords *still* get frayed and stop working. [Edit: So I *did* rate it, Apple: I gave it ZERO stars. But apparently I have to be more generous and give it one to convey my displeasure.]

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from PickerIng

    I've had to buy 2 of these replacement plugs since buying my MacBook in 2012. The wire keeps breaking rendering the plug useless. So strange that Apple can make such precise products but can't get a plug right. They should replace these things for free.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    1 melted, 1 caught on fire, 1 gave me sparks...

    • Written by from Quebec

    I'm now getting my fourth one. Everything's in the title -_-x

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    unreliable

    • Written by from CARMEL

    way too expensive and not durable AT ALL!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by from Kenner

    Always disconnects from computer. A slight budge will cease the charging of the computer. Also the charger is very poor quality, the same fraying that happens with the iphone chargers happens with these chargers. I feel as if they don't fix this problem intentionally so you have to buy chargers routinely.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Hardware Product Every

    • Written by from DUBLIN

    My Magasfe2 adapter has stopped working after just three months of use. This is bad news because my laptop is now unusable. The horrific expensive price means that I cannot afford a spare one. I generally love apple products and they are well designed, but looks like they really need to focus on the adapters and other accessories instead of designing stupid watches. Now please excuse me as I go waste more time at the apple store to fix this.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Apple will not stand behind this product

    • Written by from La grange

    85W MagSafe adapter for MacBook Pro Retina version. The cord failed at the point of attachment to the power adapter and began to fray. Took it to an Apple Store thinking it would be covered under a similar replacement plan for the older MagSafe adapter (there is a class action lawsuit against their older adapter that fails in the same way).

    It was not covered. Was told by the kid at the store that I must have wrapped it too tight around the power adapter. I never once wrapped the cord around the adapter - it's mostly used on my desk at work and lies flat on a table. He then proceeded to rip the frayed cord off so I couldn't use it anymore. Paid over $60 for a replacement, and they kept my old one so now I have no further recourse. He was unbelievably rude and condescending in the process.

    Would rate this -1 stars if possible. This adapter is a liability, Apple should pay for your homeowner's insurance policy if you have this so in case your house burns down in the process of using it, at least you don't lose everything.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    BEYOND appalled!

    • Written by from Stockbridge

    I am a BIO major in my second year of college and I use my laptop EVERYDAY. My MAC is about a year old and the cord of my charger just decided to stop working; at the very end where it attaches to the block part is ripping and the little wires are coming out. Not only am I livid at the fact that my laptop will not be getting charged tonight and that I can't do my homework, but this horrible product is overpriced... $80? Are you kidding me? I paid almost 2 grand for my laptop, and now I have to pay an extra $80 for a charger that is completely awful! For a product that doesn't even last long and that it rips so easily, it's kind of overpriced. Apple needs to come up with a new product with better material. I would rate this product no stars, but I can't..... Be aware that if you have this charger, you will be buying about three or five more in a short period of time.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by from New Orleans

    The problem with the square design of the magnetic connector is that it sticks out from the computer, giving it more opportunities to get knocked out. And with a weak magnet, this happens much more often than the older tubular design that hugs tightly to the computer and is much less likely to get knocked out. After giving us video professionals the middle finger with FCPX, nothing innovative on the operating system front, and now this poor hardware design, I'm seriously considering changing over my production operation (for a large company) to Windows. My IT guys would love for me to do this, and I just might oblige them.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Spark and Toast

    • Written by from New York

    After almost 2 years of using it under normal usage and care, there was a sudden spark on the plug and the adapter have signs of burn on the seams. 0 stars. No explanation from customer care why it happened so it can be avoided.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    On my 3rd adapter

    • Written by from Maineville

    My wife and I both own Macbook Pro Retinas. Both adapters have shorted out near the T and we have been relatively gentle with our equipment. I'm a little surprised that these adapters ever passed Apple's product approval process. They seem inferior to past generations.

    On a positive note, I am still very happy with my computer.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Broken after only 14 Months

    • Written by from Arezzo

    After 14 months of using this adapter, moving it from the desk no more than 5 times, has suddenly stopped working. Very disappointed by Apple for a product from 79 €. 0 stars for this article at 79 €, 2 stars if it had cost 30 €!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Strain issues

    • Written by from West Lafayette

    After 1.5 years of using this adapter, it got strain relief problems and I have to change position of my computer 10 times to find a spot it will charge. On apple website, it says this is a known issue so they will change it free of charge, but when I brought in my adapter, they refused. so 0 stars for this. 1.5 is not enough for me to pay $79 again for apple's faulty device.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Failure right out of the box

    • Written by from Sunnyvale

    My company bought a spare set of power adapter for me to use at home and on the road. Out of the box, it blinked green and orange lights a few time then completely went dead and no charging. The one comes with my MBP however worked well so far. At $80 a piece, I do not expect this poor quality from Apple products. I with I can give it zero star and started to miss my Lenovo Thinkpad.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Frustrated by the power adapter

    • Written by from Buxton

    It only takes a slight touch for the power adaptor to disconnect from the computer. Many times I think it's charging and I'll see the low battery warning because the magnet has let go (again!) unknown to me.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Big Step Backwards

    • Written by from Arlington

    I never had any issues with the L-shaped MagSafe (previous iteration), but this one is terrible. Holding your laptop on your lap, the plug gets dislodged with the slightest tension. To the reviewers who are saying that's the point of the MagSafe...no it's not. The purpose of it is to prevent plug and port damage, neither of which occurred with the last version of this power adapter. The port and pins are so shallow that it would be nearly impossible to damage the port by pulling the plug out, and the alternative is this one that falls out if you apply pressure up or down at all. Not sure how this thing ever made it past QA testing.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    • Written by from Geneva

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Charger is buggy :(

    • Written by from Hong Kong

    I got my laptop (MBP retina 13") just a few weeks ago and the charger that came with it is so buggy, when I plug it into my computer, it says it is charger, but when I check it 5 minutes later it says its not charging and the light is off. I have to reconnect the charger each time for it to actually "charge", so buggy -.-

    4 of 4 people found this useful