• 1.0 out of 5 stars

    3rd charger in 2 years, cord keeps breaking

    • Written by from Amherst

    I've had 3 of these chargers. Each one breaks in the same way, right at the base of the smaller cord. Each time that it breaks, wires become exposed, then 2-3 weeks later it stops working. For how high quality and durable the other products that I've purchased from apple have been, I couldn't be more unsatisfied. This is a simple fix; create a more durable cord!!!!!

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Very poorly designed T connector

    • Written by from Riverside

    As others have noted, the new T-style connector is very poorly designed. It gets dislodged with the slightest nudge on the connector, whereas the old L-style connector was much more firmly attached. I'm constantly losing the connection with this new style connector.

    Very poor design, Apple.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    • Written by from Geneva

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Apple should be embarrassed for this failure of a product

    • Written by from Windsor

    One year now, I think I have had to re-apply this adaptor about 3 or 4 times per day because it falls off so easily. Do I want to plug my computer in 1,000 times per year? No. It's annoying as anything.

    And this one frays too. Just like the one before. And the one before. And the one before. 20 years of using laptops and never have I had a single manufacturer make a bad cable. Toshiba, Dell, etc. But Apple? Every cable frays after about 1 year. If you're not in the USA ... TOO BAD FOR YOU BUY A NEW ONE.

    This product only gets worse every year, I don't know how they can't fix this fraying issue and also make a plug that doesn't fall out if you tap the laptop. Really, for shame, for what you charge for these things you need to come up with some basic engineering solutions. The page on Apple support is a major joke... basically "how to use your power cord". Show me any other manufacturer that has to have a dedicated web page for how to use their power cord. It reminds me of the iPhone problems with shorting out the antenna and Apple's response was "hold your phone correctly."

    No Apple, how about you design us a product that does not have major flaws in the design? Give us something that works. You shouldn't need to put up 20 photos showing "poor use" of the power cable. Power cables have been around for 100 years and you can't make one that lasts more than 6 months without utterly failing, let alone one that will stay plugged into the computer? What a joke.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    3rd Macbook charger that broke

    • Written by from Malibu

    Every single Macbook I've owned has the same charger problem with the electrical cord breaking off after a year or two of use!

    So frustrating -- why can't apple just make the connection point stronger?

    And also it's outrageously expensive to replace... $80

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Such a downgrade from the L chargers!

    • Written by from thornhill

    I was having trouble with the original T-shaped WHITE macbook charger from a while ago, so when they released the new L-shaped chargers I was ecstatic! It worked amazingly and I could move my laptop around without the charger falling out! I recently just bought the new 13" retina display macbook pro, and I am very disappointed with this new T-shaped charger! It falls out when you pick up the laptop!! It is just flat out ANNOYING and IRRITATING! BRING BACK THE L CHARGERS!

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Much worse than Magsafe for Macbook Airs

    • Written by from Milsons Point

    I have had 3 Macbook airs and the magsafe adapters for them where all perfect. I agree with others this new Magsafe 2 on the retina MBP has two issues.

    1. The magnet is too weak
    2. The plug should be an L design, not a T. having a T exposes the cord sideways too much so that leverage is obtained by the cord to dislodge the plug!

    Apple, I expect a replacement, this adapter is simply not to your standards.

    20 of 26 people found this useful

  • 1.0 out of 5 stars


    • Written by from Toccoa

    A couple of problems.

    1. The L shape was great. The T shape is weak and not ergonomic at all. It gets pinched, and falls out much more than necessary.

    2. It gets hot! I mean, you can't even touch it. It's unbelievable.

    3. I haven't experienced fraying yet on it, but it sure seems possible. I understand exactly why others say that it has.

    4. The fact that the transformer's weight is so much makes it fall out of wall outlets. This doesn't seem like a major deal, but what about when you don't have a choice but the wall outlet and you don't want to extend your cable to be able to plug it in.

    These decisions make absolutely no sense. Why would you design a product with so many flaws? A beautiful machine like a Retina MacBook Pro needs a better accessory. I literally can't say anything good about it. It charges my Mac. That's about the only thing good about it. It's a pitiful product, to be completely honest. Pitiful.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Change of size creates new headaches

    • Written by from Saint Paul

    My first ever written complaint of Mac.

    We have 6 laptops at our house.

    Up until now - I did not have to drag a power adapter around - we have them all over the house.

    However, now with the Retina/MacBook Pro/MagSafe 2 - the size changed. So now I have to drag my laptop around AND the MagSafe2 cable (I can't use any of the original MagSafe power cables).

    Now I have to bring the cable home, bring it to work, bring it to every meeting...

    My work office has Mac laptop chargers in every room. We now have to have 2 in every room?

    Apple - please become a utility that I don't have to think about. I don't want to have to plan what cables I bring, I don't want to explain to my kids that they have to look at the cable and inspect it before bringing their laptop and a cable to their friends house for a sleepover. (I just see lots of little problems that are totally avoidable)...

    Heck - at least make it neon blue or something so it at least looks different.

    This is not progress.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Big Step Backwards

    • Written by from Arlington

    I never had any issues with the L-shaped MagSafe (previous iteration), but this one is terrible. Holding your laptop on your lap, the plug gets dislodged with the slightest tension. To the reviewers who are saying that's the point of the MagSafe...no it's not. The purpose of it is to prevent plug and port damage, neither of which occurred with the last version of this power adapter. The port and pins are so shallow that it would be nearly impossible to damage the port by pulling the plug out, and the alternative is this one that falls out if you apply pressure up or down at all. Not sure how this thing ever made it past QA testing.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Amazingly disappointed

    • Written by from Aliso Viejo

    I've owned my MPB Retina for two years. It's a phenomenal machine. As a matter of fact, I would say that it is the fastest, most reliable MBP I've ever owned (I've owned about 10 different Apple laptops over the years). However this power adapter is a joke. I just went through my second, and I am headed to the store to buy my third one in two years. Either the cable wears out or the adapter gets too hot and burns out. I am rather amazed at the contrast between the great quality of the MBP and this toy of an adapter and how they can be sold in the same box.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Absolutely Terrible. Apple Should be Ashamed

    • Written by from Yakima

    I've been a loyal Apple computer user for over 15 years. Based on my preaching the greatness of Apple's products, I've converted at least 10 of my family and friends to shell out the extra money for Apple computers. Starting 5 or 6 years ago, the quality of the power cords Apple was offering with its laptop computers have declined precipitously.

    I've owned my MBP Retina with this power adapter for less than a year. I am careful with my power cord. Despite this, the plastic cover to the cord is falling apart in several places, exposing the metal wires and making the cord dangerous and unreliable. I shouldn't have to break out electrical tape and hope the cord can give me another month or two of use before I have to shell out $80 for a new one that I might get 10 months of use out of.

    If Apple doesn't address this issue with its next computer release, I'm afraid I won't be able to justify the premium I pay for Apple products any longer. Apple will be losing a loyal customer because it apparently can't sacrifice a minuscule portion of its profit margin to provide durable power adapters with its $1500 laptops. I just feel badly for convincing my family and friends all to buy Apple computers over the years. Now they're stuck with these annoying and expensive issues because I sang Apple's praises. What a shame.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Magnet won't stay put...lousy design

    • Written by from Atlanta

    I am extremely disappointed with the new charger for the macbook pro retina. The magnet is weak and unless you put the laptop on a hard surface and don't touch it, it pops out constantly. It is too thin and the slightest movement (even if I just switch positions in my lap it pops out) causes it to fall out. What is worse is that it is so light and flimsy, you don't even realize it has popped out...there is no sound like on the iphone and/or ipad. Apple really needs to rethink the design and implement some changes. For how much I spent on this laptop, I'm not a happy camper that the very thing that gives it power, doesn't work properly. Far too expensive to have such a simple problem.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible, needs a stronger magnet

    • Written by from Brooklyn

    It charges, when it is plugged in, but don't try moving your laptop or breath on it. It falls out any chance it gets. I feel as though this will destroy my battery in the long run, which will cost me $∞ to replace. It feels like Apple is making worse products so you have to replace them more frequently.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Falls off often!!

    • Written by from Mountain view

    Doesnt over heat like the previous one but falls off very often!! Do something!!

    14 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by from Port Coquitlam

    Why Apple devolved into going backwards to inferior design of the T-shaped connector is beyond me. The previous designed stayed in place exactly when i wanted to and it could be leaned against things, which was the beauty of the newer design!
    But the changed it back to the original, which now constatnly flips off the MacBook cause of weird angles of holding the laptop. Boooo

    12 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by from Sandy Springs

    I just bought a new 15" Macbook Pro RETINA, the charger snaps off with the slightest movement. Absolutely terrible that Apple would release such terrible charger. The laptop is great but this little thing makes it very irritating.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Extremely weak magent

    • Written by from mountain view

    The magnet falls out often enough that the charger is almost unusable. I've found the older magsafe1 adapter with a magsafe1 to 2 adapter to work much better, which is unfortunate.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    This thing Blows

    • Written by from Orlando

    I agree with everyone that said this adapter blows. I loved the L shaped adapter, and I feel that apple screwed us with this new adapter. It falls out all the time, and gets pinched if the laptop is up against something else. The L shaped adapter was a revolutionary way to power a laptop, and worked great. Why did you change apple? Also, what the h3ll happened to my battery life time? You are constantly taking away things that made you great, or trying to keep your products incompatible with the rest of the world. Bring back the L shaped adapter. I can't believe I spend $3k on a laptop and lost the awesome L shaped connecter and my battery time. What good does percent do me?????

    19 of 26 people found this useful

  • 1.0 out of 5 stars

    Strain issues

    • Written by from West Lafayette

    After 1.5 years of using this adapter, it got strain relief problems and I have to change position of my computer 10 times to find a spot it will charge. On apple website, it says this is a known issue so they will change it free of charge, but when I brought in my adapter, they refused. so 0 stars for this. 1.5 is not enough for me to pay $79 again for apple's faulty device.

    11 of 11 people found this useful