• 1.0 out of 5 stars

    Engineering Team's Transcript:

    • Written by from Denver

    Engineer 1: “Let make it skinnier so it falls out easier!"

    Engineer 2: “Well, MagSafe 1 was L shaped so up/down motions would torque the connector rather than acting like a lever arm. Thus it wouldn't fall out.”

    Engineer 3: “Stupid. Let’s also make it stick 1/2 inch directly out the side of the computer so that all the torque is now on the even skinnier, even less secure magnetic plate.”

    Engineer 1: “Genius”

    Engineer 2: “REVOLUTIONARY!”

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Poor Connection, Bad Planned Product

    • Written by from Livonia

    I have nothing positive to say about the MagSafe 2 Power Adapter. There's no reason Apple couldn't have kept the L-shaped power adapter, or even offered it as a paid-for accessory (I would buy it).

    The T-shape only makes sense if you're using the computer at a desk. The power adapter coming straight off of the side does not make sense for a "lap" top. I hold my computer between my legs when I'm using it and the power adapter doesn't stay connected. Previous generation MagSafe had no problem at all with the way I held it.

    Apple, please offer an alternate power adapter.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Falls out constantly

    • Written by from Virginia Beach

    The previous charger, which hugged close to the laptop, was definately suited for "real world" use. This new charger is akin to a toggle that flips and disconnects from the computer under the mildest of pressure. Also, because of the increased flex the cord will experience because of this new design. It wouldn't surprise me if the coord eventually breaks.

    23 of 26 people found this useful

  • 1.0 out of 5 stars


    • Written by from lake oswego

    As a die-hard apple fan, I was bouncing off the walls to get my new retina display computer. Along with this, comes the new power adapter, which is thinner.

    I am very disappointed in apple for the workmanship with this particular aspect. It is a downgrade from my previous power adapter which hugged close to the computer. With this one, it sticks way out and easily falls out. For example, I will have it plugged in and move seats, and when i sit down that movement alone will cause the adapter to fall out.

    I understand the reason for this "upgrade" in that it accommodates for the thinner computer, but Apple, please remember your customers love you for your surefire quality.

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    Constantly falls off

    • Written by from Highland Park

    This new power charger is terrible, it falls out of the computer at the slightest bump, which happens all of the time with the t design. The older L charger has a stronger magnet and is less in the way, I wish they would change the design of this! It's absolutely the worst part of the MBPr!!

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Inconveniently wack.

    • Written by from NEW YORK

    Seriously having 3 laptops in the house that dont all use the same power cord is about the most annoying thing apple ever came up with. Paid a lot of money for these computers, work with me a bit here.

    I sympathize with everyone who is carrying multiple kinds of power cords everywhere. At least make one that is interchangeable with different cords. its that bs.

    23 of 27 people found this useful

  • 1.0 out of 5 stars


    • Written by from Bellevue

    Magsafe 2 is awful. Disconnects from my computer on even the slightest movements. The old L-Shape was much better. Just an awful design for $2400 machine!

    26 of 33 people found this useful

  • 1.0 out of 5 stars

    Really unacceptable

    • Written by from Steamboat Sprngs

    I have had so many of these power adapter fail over the last 4 years, I can almost make the leaning tower of Pisa. The strain reliefs break, they burn out. This is something that Apple has to address, but its probably part of their revenue stream controlled obsolescence. Other than that I love my Mac's.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    horrible horrible horrible

    • Written by from Mesa

    i hate the magsafe2. i cant believe how bad it is for something that costs $2800. Its so bad they should fix the problem and recall all the laptops and provide new ones. absolutely horrible.

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    Silly design decision

    • Written by from Richmond

    The previous magsafe with the 90' cable angle was perfect, why change it? With Magsafe 2, every time I work with my mac on my bed it unplugs the cable.... FAIL

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Terrible and should be fixed asap - Magnet too weak

    • Written by from New York

    Magnet too weak

    18 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by from New Orleans

    This new power cord is terrible - it falls out if you look at it funny, think its name three times or if the dog barks particularly loudly. It's driving me crazy. Please come up with a fix for this!!

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    Charging problem!

    • Written by from Irvine

    I just bought a new MacBook Pro with Retina Display a week. It ran out of battery 3 days ago and I couldn't recharge it. Everytime I plug into AC outlet, the green light of the MagSafe 2 connector appeared just half a second and ...dead! Of course my McBook Pro can't return to life... Unfortunately, I'm out of the US (Vietnam), so I can do nothing untill going back home.
    (I did everything Apple recommend in Trouble Shooting like plug out, clean connector....).
    I'm very disappointed!

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Problems within the first two weeks.

    • Written by from Stanhope

    I thought we were done with the t-shaped design, for starters the magnet is significantly weaker and the design causes the cord to be ripped out much to easily. I get that it's a safety feature but me moving my laptop from one side of the desk to the other is not going to break the cord therefore the cord should not fall out.

    Also the cord itself is incredibly thin and fragile a friend stepped on it and the outer casing tore completely open. This is not ok, Apple is beginning to make very poor decisions about the quality of there products, something which the entire company is based on. I think that Steve would be disappointed.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Poor design

    • Written by from London

    So glad I didn't purchase additional adapters - I'm having more luck with my original MBP adapter and the Magsafe (1) to Magsafe 2 converter. At least the cable then leaves at a sensible angle.

    Have the 27" Thunderbolt display so needed to buy some converters - so glad I did. The Magsafe 2 power unit spends most of it time gathering dust.

    Having looked at this, there are two design faults - and it's not the magnet strength. If you try and pull the cable out using pure horizontal force, it's really difficult - a vote for the magnets. It's just that the MS2 adapter plug is twice the depth of the MS1 barrel-shaped unit and by the laws of physics - levers and all that, the slightest downward pull (including the cable weight) will pull the darn thing out.

    Apple don't need to redesign the MacBook and for goodness sake don't give us MS3 - just go back to the barrel shaped connection with right angle cable. Is that too difficult?

    Oh - and offer an adapter swap for those loyal customers who are hacked off. For free.

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Very poorly designed T connector

    • Written by from Riverside

    As others have noted, the new T-style connector is very poorly designed. It gets dislodged with the slightest nudge on the connector, whereas the old L-style connector was much more firmly attached. I'm constantly losing the connection with this new style connector.

    Very poor design, Apple.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Such a downgrade from the L chargers!

    • Written by from thornhill

    I was having trouble with the original T-shaped WHITE macbook charger from a while ago, so when they released the new L-shaped chargers I was ecstatic! It worked amazingly and I could move my laptop around without the charger falling out! I recently just bought the new 13" retina display macbook pro, and I am very disappointed with this new T-shaped charger! It falls out when you pick up the laptop!! It is just flat out ANNOYING and IRRITATING! BRING BACK THE L CHARGERS!

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Change of size creates new headaches

    • Written by from Saint Paul

    My first ever written complaint of Mac.

    We have 6 laptops at our house.

    Up until now - I did not have to drag a power adapter around - we have them all over the house.

    However, now with the Retina/MacBook Pro/MagSafe 2 - the size changed. So now I have to drag my laptop around AND the MagSafe2 cable (I can't use any of the original MagSafe power cables).

    Now I have to bring the cable home, bring it to work, bring it to every meeting...

    My work office has Mac laptop chargers in every room. We now have to have 2 in every room?

    Apple - please become a utility that I don't have to think about. I don't want to have to plan what cables I bring, I don't want to explain to my kids that they have to look at the cable and inspect it before bringing their laptop and a cable to their friends house for a sleepover. (I just see lots of little problems that are totally avoidable)...

    Heck - at least make it neon blue or something so it at least looks different.

    This is not progress.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Would give it 0 stars if I could...

    • Written by from Long Beach

    This charger is absolutely horrible. Had a 2007 MacBook Pro and the charger didn't have any problems for over 5 years. With this new cable for my 2011 MacBook Pro, I've already gone through two MagSafe chargers at $80 a pop. Apple, please get your house in order. The build quality of your accessories did a complete 180 and is utter garbage now...

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Magnet won't stay put...lousy design

    • Written by from Atlanta

    I am extremely disappointed with the new charger for the macbook pro retina. The magnet is weak and unless you put the laptop on a hard surface and don't touch it, it pops out constantly. It is too thin and the slightest movement (even if I just switch positions in my lap it pops out) causes it to fall out. What is worse is that it is so light and flimsy, you don't even realize it has popped out...there is no sound like on the iphone and/or ipad. Apple really needs to rethink the design and implement some changes. For how much I spent on this laptop, I'm not a happy camper that the very thing that gives it power, doesn't work properly. Far too expensive to have such a simple problem.

    15 of 17 people found this useful