• 2.0 out of 5 stars

    The magnet is NOT GOOD

    • Written by from Costa Mesa

    I didn't read all 8 pages of the back and forth arguing but this is my first Mac and I bought the 15 inch mac air to travel with it, use casually, sit on the couch and so far I can't do any of those things without the plug falling out every few minutes. If you have a cat, forget it, if they walk on the couch, it falls out. If I move, it falls out. I just would like to find a fix..... Any ideas?

    55 of 66 people found this useful

  • 2.0 out of 5 stars

    Another disappointed fan

    • Written by from London

    I want to add my voice to the criticism here.
    And no, not all the negative reviews are from one person :))

    I think the person that reviewed the connector highly has no experience with the previous version of the Magsafe connector.
    That connector was the best design so far, stayed in all the time, and only came out in case someone tripped on a cable. It had this "magnetic" feel to it, which was great, and it is completely lacking from the new version.

    New Magsafe 2 connector constantly disconnects, simply by moving my Macbook around. It definitely does not belong to the otherwise general feel of sturdiness of the unibody Macbook Air.

    Even though I am a big Apple fan, in recent years I have been very disappointed by their level of testing. I simply don't believe that the "innovations" like this go through any practical testing (such as simply using the Mac for a day !).
    Otherwise surely someone would have spotted a glaring problem like this.

    A real missed opportunity ...

    43 of 47 people found this useful

  • 2.0 out of 5 stars

    Need's better design & it's weak compared to Macbook Air.

    • Written by from San Diego

    Wish Apple would make the connection stronger. The magnetic connection is really weak compared to the one on my Macbook Air. It's constantly slipping off anytime the cord is bumped from top or bottom like when I'm using it on my lap sitting down. The L-style on the MacBook Air would be a much better fit and I prefer over this new connection. Also would be nice to have a cord that was a little longer. Overall two stars because I think this can be improved a lot!

    20 of 24 people found this useful

  • 2.0 out of 5 stars

    Charges fine, magnet not sticky enough.

    • Written by from Chaska

    Charges fine, so I guess it does the job.

    Doesn't overheat like my older one. So thats good.

    Cable hasn't frayed at the connector, so I guess that's a plus.

    I get why they made this thinner (nothing to do with the laptop being thinner....makes it harder to accidentally shove a usb stick in there) but:

    1) The L shape design was more convenient.
    2) Sit in a chair, move a little, and the thing falls off. Constantly. All. The. Time.

    This is the first time I can remember where Apple got the actual usability so broken.

    13 of 14 people found this useful

  • 2.0 out of 5 stars


    • Written by from Odense

    I wonder why Apple is releasing a power cord so terribly weak, and annoying. Do something about it. You can barely look at it without it´s falling out of the mac:-(

    20 of 28 people found this useful

  • 2.0 out of 5 stars

    Awkward; won't stay plugged into the laptop

    • Written by from tampa

    I found this page because I was googling out of frustration with my Mac Air's charger cord. As others have noted, it falls out too easily when tilted up or down, which happens a lot when the laptop is ON YOUR LAP. Hello? I truly do expect design perfection from Apple, which makes it doubly frustrating to have such a serious flaw on this expensive laptop.

    12 of 13 people found this useful

  • 2.0 out of 5 stars

    Unplugs too easily.

    • Written by from Sunnyvale

    It's a combination of a few engineering over sites. Not enough surface area for the magnet to hold firm and it extends out too far so even some of the weight from the cord itself has enough leverage to unplug it. I think going back to the "L" shape would solve the problem..

    Also on a similar yet side note... I've always thought it would be incredibly convenient to have a charging connection on both sides of the MacBook. See what you guys can do, Apple :)

    14 of 18 people found this useful

  • 2.0 out of 5 stars

    Love hate

    • Written by from Sherman Oaks

    I love that its magnetic and protects itself against trips etc. but I think the magnet should be stronger than it is maybe twice as strong?

    I don't like that the jacket material that covers the cord is utter garbage I'm on my 3-4th replacement from apple because after a few months the jacket begins to split near the connectors from I guess stress of some kind. Now I'm not what I consider a power user but I take my laptop around at least 2 times per week but for the most part unless I'm charging it near my couch where I'm usually using it the charger just sits near by so I don't understand how it can split from stress.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    falls out too easily

    • Written by from De Pere

    if pulled directly, it stays plugged in well enough....but with any bump or pull vertically, it comes unplugged. incredibly inconvenient as it constantly detaches while on lap or whenever moving the computer.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    I hate the weak magnet!!!!

    • Written by from Radnor

    It sticks out and the magnet is so weak it falls out if i move even the slightest bit, it is SO annoying i hate it. Not to mention, if I forget to bring my charger to school, I can't borrow anyone else's bc it's incompatible with older chargers. At least it charges (in the event it actually stays connected). Apple should issue every single customer and adapter for this POS, terrible design.

    10 of 11 people found this useful

  • 2.0 out of 5 stars


    • Written by from Palo Alto

    Just like the last versions of the magsafe power adaptors the cord is prone to splitting near the power supply box. On my last MBP I had to replace the power adaptor 3+ times in its 5 year career. I was hoping this new one would be different somehow (I dont know why i would think that). It finally broke again, after just 5 months of use. Luckily it is covered in the applecare so I wont have to buy a new $80 power adaptor.

    For those who wonder if it was my doing somehow, it was not. As I have dealt with this problem before I take steps to prevent it from happening again. carefully wrapping it up, not pulling on it and I have a hard case it sits in while it is my bag.

    Also, as many others have complained the magnet is not powerful enough. I agree on this point as well. It could use a stronger magnet so it does not fall out as easily. I can see how this would add to more cable splits from the power supply box.

    Unfortunately, I realize that if you are reading this you already have a macbook pro (most likely) so you really dont have a choice in the matter. The only advice I can give to you know is that if you computer is covered in the applecare warranty, so is your adaptor (as long as its the one that computer came with). If the cable splits, get a genius appointment and get it replaced.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    New adapter inconvenient

    • Written by from Langley Park

    Next to what other people have been saying about the adapter I want to note how annoying the t shaped connector is. I love putting the MBP on my lap to work on stuff but with the new T shaped connector it easily gets disconnected. This NEVER happened to the L shaped connector. It's very tricky to have it on your lap and not have it disconnect. One constantly has to be aware of the adapter. It's no good!

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Unplugged Again!

    • Written by from Escanaba

    Searched online to see if anyone else was having issues with this adapter, and see that others have experienced the same problem I am having. I usually use this computer while sitting on the couch, and move it back and forth from the coffee table to my lap. I have found the cord often becomes unplugged. Previously had an MacBook Air, which I used the same way and can't recall having any such issues. The magnet seems strong when plugged in, but if tilted slightly up or down from movement, it falls out. Nothing I can't live with, but mildly annoying.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Very weak magnet

    • Written by from Lawrence

    This magnet is very weak compared to previous MagSafe versions and as a result it is constantly faling off when used on any surface other then a desk.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Epic Fail

    • Written by from Tucson

    I've owned two dozen laptops over he years and I have never had a power adapter fail on me. Never. Until now. More humiliating than a shoddily made power supply is over paying $80 to replace it!! Sure, I love the 90 degree mag connector but who makes power supplies that just bleeps the blank out? Who does that?

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Is it suppose to burn up?

    • Written by from McDonough

    The magnet is not strong enough to maintain the connection, so any movement makes it disconnect from charging. Though that is minor compared to the most recent issue, in which I noticed that it was no longer charging my mac so upon picking up the block I immediately felt it was burning hot. After looking a little closer, I was able to see that the cable was brown and burnt, exposing the silver wire on the inside. A little terrifying!

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Not Pleased

    • Written by from Clarksville

    Ok I love the magnetic feature of the adapter but I hate the new look. The magnet doesn't stay in the Mac like it did in the old Macbook Pro as well. When I move my Mac around it detaches too easily. I can't stand that. Overall love the concept still of the magnet but don't like the new look or design. Not functional and that is unlike Apple.

    8 of 11 people found this useful

  • 2.0 out of 5 stars

    The Old Style worked the best

    • Written by from Edmond

    Why did you change the style of the charger? The old one had a stronger magnet along with the cord running more along the side of the laptop, this made it much tougher to fall off. Very disappointed.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Back to the horrible T-connector and still scorching hot

    • Written by from Cedar Park

    After learning their lesson with the last T-connector stress fraying, sparking, fail, Apple has strangely and stubbornly decided to go back to it for the new Retina MBPs. First of all like everyone is saying the magnet is just not strong enough. It pops off from simply moving the MBP from a table to your lap. Also, the thing gets hotter than any Magsafe I've ever had, even when fully ventilated. I don't understand the issue here Apple. You made a product better and then reversed all the changes. Why?

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Plug Retention Weak

    • Written by from Victoria

    I agree with those calling for stronger magnets on the charger's connector to the laptop. Current model is too weak. Care must be taken with the next chargers to not over compensate.
    All else works fine.

    2 of 2 people found this useful