• 3.0 out of 5 stars

    It doesn't self destruct by itself - Questions and observations

    • Written by from New York

    I'm fascinated by both the "behavioral science" comments and the huge chorus of horror stories about the impossibility of doing anything with the cord plugged in (and the responses that it's ok to unplug it for a while, and may prevent a catastrophic crash).

    I read here about the 100% probability of the cable itself "fraying", frying, or just dying after days or less. I did want to buy one as both a backup (worst case) or as a second "charging station" in a 2nd location. But what scary reviews! I have very few complaints about travel or home use with this rMBP - a dream machine! I too wonder if its evil could be just a tad "exaggerated". Of course, I am sorry for those who had to spend $80 repeatedly, in their view for "normal use".

    I examined my one power cable, which I've used every day in one way or another, charging, plugged-in desktop, or laptop. Yes, I've had the plug pop up (sometimes) when I move with it, or if I'm walking from where the plug is to a nearby desk in a hotel, wherever/whatever. For about 1 1/2 years now I have stuffed the power cords and adaptors into a bag, packed it all in a carry-on or saddle bag, on puddle-jumper airplanes, and neatly wound and displayed in travel bags for customs, TSA etc.

    Conclusion: What I can see is some slight fraying - that's the right word - directly where the computer-to-adaptor-block wire connects. I'm fortunate maybe (given all the reports), because now I'm aware, and I've just (nervously) gotten a backup should I need one. I haven't needed one, though now I put a tiny wind of electrical tape just at that joint, as I did with that skinny cable from iPhone to Mac (same issue).

    The way my "fraying" happened is from winding the cable around itself (one of the touted features, so- C'mon Apple, get it better!) , same as I've done with the iPhone and connector to a Mac. The other thing I conclude is the only way this Magsafe2 comes out often, is if there's tension (or a tug), right? If you take the power block and put it near the Macbook (which makes sense), if you give the cord lots of slack, there IS enough magnet strength to hold it in place. I haven't found anything to convince me otherwise, of any inherent net "flaw" in the design. I think MacBook users are often "power users" or road warriors who don't take time to think about things like connectors. Connections, yes.

    I am sure, as they say "your mileage will vary", but I think depending on your lifestyle and how you attend to your adaptors, this is not something which is guaranteed to break 3 times a year, at $80 a pop. If so, I'd be singing with the chorus. But I'm living proof, it sometimes lasts more than a year without problem, even actively used. I'm thinking it's how you strain the wire joints. Like people.

  • 1.0 out of 5 stars

    Craptastic

    • Written by from LOS ANGELES

    My charger cable came apart right where the small cable begins. Based on numerous other reviews, this is a common occurrence. I paid nearly $4k for the computer, you'd think the cable could hold up to light daily use. Thanks APPLE!

    Would give it no stars if possible.

  • 2.0 out of 5 stars

    Adapter not lasting long enough

    • Written by from Los Angeles

    I don't know if i am unlucky or bad lucked or what but i have had two adapters already the first that came with the MBP and another i bought for Christmas, and now I'm going for a 3rd one! the first one lasted a year the only problem was the end of the cable was disintegrating and didn't pull enough power because the wires were not touching properly but the second and i don't really know how this happened! it just burnt out, like really? honestly how will just burn out! i tried not to bend it as much to avoid from repeating what happened to my first charger and now this one just burns out! honestly its not like the adapter is really cheap that i can buy 100 of them! I'm a college student and the second one was my Christmas gift now i will have to pay this out of my own wallet. I love my MPB but i think apple has to do something about the charger because i can't keep affording to buy a new one every year.

  • 1.0 out of 5 stars

    DESIGN FLAW - SERIOUSLY ANNOYING PROBLEM

    • Written by from NEW YORK

    Many others have given this product a 1 star rating and the ratio of bad ratings is about 50 to 1 to the bad. It's clearly a design issue shared by some other Mac products that 'looks nice, does not work well or is not ergonomic but looks like it should be'. If the connector lay alongside the Mac case it might be less subject to constantly falling off or being disconnected at the slightest touch... i.e. with pant leg when you use the mac as a LAPTOP vs. desktop computer. I HOPE, but don't expect, that when this problem is fixed, I'll be notified and can get the updated working model.

  • 5.0 out of 5 stars

    To all those laps out there leveraging MagSafe 2 plugs out of their sockets

    • Written by from Bradenton

    Some of us clearly must have forgotten the Retina MacBook Pro (referred to as rMBP from now on) has a battery, and an amazing one at that. Perhaps the current MagSafe 2 design is not as "lap friendly" as prior designs, but is it really that big of a hassle? How hard is it really to keep a thigh clear of a plugged MagSafe 2 connector?

    Set aside for a minute the fact that Apple somehow managed to squeeze 8 hours of battery life from a supercomputer this small; Out of 9 notebook computers I've owned, 3 being Apple notebooks, this is the fastest charging notebook (and charger) I've ever used. It fully charges in about 2.5 hours to give you 8 hours of cordless nirvana. Of course, that doesn't mean 8 hours of movie editing and 3D gaming, but who on earth are these creative geniuses and cyber-athletes running their rMBPs at peak utilization off of their laps? I can't imagine a work scenario where part of someone's daily routine is to sit, rMBP in lap, and kill the battery in less than an hour, and then sit there frustrated, fighting to keep it plugged in. Maybe one person with OCD. Let's break it down for the real world: In 10 years as an IT consultant for numerous industries, I can say most people working on a computer in an office environment could easily make it through their entire 8 hour work shift without charging their rMBP a single time. From healthcare to sales, or the service industry to corporate management, and whether it's a receptionist, clerk, nurse, office assistant, secretary, bookkeeper, politician, consultant, or planner, I can't imagine a single scenario where using a rMBP would not be able to stay cordless most of the time at work, especially if they plug their rMBP in before they go off to lunch. Now, I know what you're thinking--why on earth would, in a real world scenario, a receptionist be using a $2,600 notebook computer when a $400 Windows notebook would do? Then you'd have entirely missed the point.

    My point is this: chances are, if you have your rMBP in your lap at this very moment, you're obviously not rendering in Maya, compiling code, or computing primes. This means that, as scary as it might sound, if your battery is already at 100% and has been for the last hour, you can go ahead and unplug that monstrosity of a MageSafe 2 connector. Try it! Trust me, you won't lose your work and you'll have plenty of battery for later on. Leave it where it ought to be: by the wall, or sitting on a desk or table, ready to spare you a heart attack the moment you FINALLY plugged in your $3,000 Apple notebook to charge and then tripped on the cord while you're going out to lunch or making your way to the bed to turn in for the night. Good thing that MagSafe 2 snapped free! Another inch and it might have bounced off the marble. Why did you get that marble floor anyway? That was a terrible idea. Should have went parquet. Take a deep breath; it's going to be okay. Don't forget to grab your iPad for some light reading at lunch or before bed!

    Is the Mag Safe 2 perfect? No. Is it better than the previous MagSafe versions? I would argue that it is. The connector's binding permanence and safety benefit factors are on opposite sides of the same scale.

    I'm going to conclude with this: I'm 5' 11", 200 pounds. Average build, some could say a touch overweight. I am sitting on a love seat with my rMBP dead center in my lap typing this review with my MagSafe 2 connector is plugged in as well. No matter if I have my legs splayed out, closed, folded in or one over another, I cannot get the MagSafe 2 to rest in such a manner that my thigh or knee would accidentally pull it loose. It continues to sit slightly above the point at which it could make body contact. So, I believe the real issue here is this: Does the average Retina MacBook Pro user have fat thighs?

  • 1.0 out of 5 stars

    TERRIBLE design. Failed almost immediately, failing again.

    • Written by from Rutland

    I am supremely disappointed in the MagSafe 2 charger for several reasons.

    -My first MacBook Pro Retina's MagSafe 2 failed after 2 (TWO!) months of intermittent use. Burned/stuck pins. Six weeks after I replaced it via the apple store, the new one is failing and shows signs of the same problem.

    -It is nearly impossible to get the thing to stay attached. Sitting with the laptop on my, well, lap top, my battery is at 2% right now and I have now adjusted the charger four times during the writing of this to get it to keep charging.

    This is frustrating because I experienced a similar problem with my original MBP and its white plastic, first generation MagSafe. As an industrial design student, I was pleased to see that Apple resolved the disconnection issue by the simple fix of the 90 degree aluminum plug. This worked because it shifted the levering force of the cord to pull the plug against the sides of the recess, rather than pry the steel plug directly off the magnet.

    -There was no genuine need to change the format of the plug from MagSafe 1, although this did ironically happen around the same time all older Iphone/pod chargers became obsolescent.

    It seems that style has interrupted proven design on this one. I would expect much better from a $2000 laptop.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    ZERO STAR....!!! CABLE FELL APART....!!!

    • Written by from Golden

    it broke in the first 6 months. luckily for me it was still in warranty. got the replacement for free.

    1 year later the cable fell apart. the quality of the cable is TERRIBLE....!!! it use the same material for iPad charger...

    HEEEYYYYYY.....!! iPad charger IS SMAALLLL.... this one is a lot BIGGER...

    GOSH....!!!!

    DOES APPLE EVEN HEAR THEIR CUSTOMER...?!?!?!?!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    MagSafe 2 should have been called MagWeak

    • Written by from Menlo Park

    The magnet is so weak, I'm tempted to glue it in place.

    MagSafe 2 has been "improved" so that I can no longer use my laptop on my lap or bed without regular disconnections. Nice work, Apple...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    MagSafe 2 is the the worst design I have ever witnessed!

    • Written by from Raleigh

    I just purchased my very first MacBook Pro, switching from a PC and I am very pleased with it. Except for the power cord. The MagSafe 2 cannot be used on your lap - where I do 90% of my work. It becomes unplugged, constantly. The first two hours of use the power became unplugged about a dozen times. Why would Mac do this?!? It is unbelievably frustrating! Even if it doesn't become completely unplugged, the slightest touch moved the connection so there is a loss of power. Never in my life have I seen such an awful design!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    a message for whoever designed this thing

    • Written by from Highland Park

    Have you ever tried to remove the AC cord from the adapter once it's installed? Unless the unit I got is a bad copy, otherwise I don't think it is an easy thing to do for anyone.

  • 1.0 out of 5 stars

    Worst Power adapter Ever!

    • Written by from largo

    I have to say this Power Adapter for the macbook pro retina is the worst, not only it disconnect easily but just little over a year of use the rubber on the cable is tearing up . and suppose i need to spend $79 on a new one?? if they don't do something about it, this will be my last macbook i buy from apple.

  • 2.0 out of 5 stars

    Lasted 2 years

    • Written by from Orem

    I noticed a little black ring that started forming around one of the pins inside of the magnetic connector a few months ago. Now that there are two of those rings, the charger only gives enough charge to maintain charge while in-use, whereas before, it would charge rather quickly, even under heavy use.

    Sad day. This is as early of a malfunction from an Apple product as I've ever had, and this is the 11th Apple product I've purchased.

  • 1.0 out of 5 stars

    Magsafe 2 Is Terrible

    • Written by from Tunica

    I am very disappointed with my new macbook pro only because of the connection between the charger and the computer. The charger comes unplugged from the computer constantly. I never had this issue with my 2011 macbook pro. Magnet is too weak. T-design is cumbersome. I love most of my Apple products, but this is awful.

  • 1.0 out of 5 stars

    WORST DESIGN EVER

    • Written by from New york

    This is the WORST design ever. Whenever I move the computer it unplugs automatically. The magnet is so weak and the T design is terrible. So disappointed. Love my new rMBP but hate this charger. Makes the whole experience very frustrating. Apple you need to fire whoever came up with this silly downgrade.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Lowest quality wire I have ever used

    • Written by from scottsville

    This is a terrible quality product. The cable kinks, the wire inside is getting twisted, and the material used for the outside of the cable is dry and prone to cracking.

    I have had my Macbook for a couple months now and I am astounded that apple can ship such a low quality charger for such a high end product. They use the same cables for iphone chargers and they all fray and break eventually. I have many lower priced higher quality options when it comes to usb cables but there are non for the computer itself. Also the magnet is weak.

    Disgusted and disappointed.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Good heat protection, but the cable...

    • Written by from Forli

    Seriously, Apple should change the materials they use for their own cables, not only this but also all my iPhones start to become yellow and sworn near the connector after just a few months and then tear, stopping to work soon after. This never happened with any other brand of smartphones or notebooks and they are common cheap plastic. Apple's cables' rubber is RUBBISH falling in pieces.
    My 2nd star is only because they do have a good heat protection auto recovery, which saved me from an early replacement, but still their power supply get hotter than average.

  • 3.0 out of 5 stars

    Works well, not so bad...

    • Written by from North Hollywood

    Seems like a lot of exaggerating folks out there. I've been a PC user my entire life before the purchase of my first MBP. Of course, the PC connection is snug and would take exertion to pull out the charger. On my MBP, it's much more sensitive. But that's the point - so when the kids or the pets run around and accidentally tug on the cable, the machine doesn't fall off the table. It's a safety measure for your very expensive investment. Aside from this, it doesn't "easily" fall off as some reviewers clearly exaggerate (unless there really is a flaw with their particular charger). it's also not as sensitive as some reviewers write as well. I quite like the magnetic connection and the fact that it removes without tugging on my MBP. I think it's fine. Bought a second one as a backup so that I don't have to constantly remove my home station.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by

    The cable looked flimsy from the very start, and finally started tearing at the point where it connects to the power supply. After several months of usage. Oh well, they're not meant to last forever, but I definitely expect slightly better quality when spending 75$ on a power adapter. This one almost caught on fire.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Inferior product

    • Written by from Delft

    I consider myself a loyal apple costumer, and I must say I am greatly dissatisfied by this charger!!!!
    As everyone knows, the weakness of the apple chargers is the narrow wire close to the adapter. Obviously the wire breaks within now time. I have always been careful with the wires, this is the first time it breaks. For a laptop that has costed me about 2300 euro's, I find this highly offensive and I am very disappointed!!!
    Also the MBP 15 inch retina is not as solid as one might expect for this price. Do not buy one!!!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Unusable on a LAPtop.

    • Written by from Rancho Cucamonga

    I truly hate this connector. It is so large and so weak that there is almost no comfortable position to use the rMBP on your lap while it's plugged in, without making it pop right off. I am constantly having to reconnect it. I really wish they would give us back the "L" style.

    As for charging - It works perfectly for both my 13" and my wife's 15".

    2 of 2 people found this useful