• 1.0 out of 5 stars

    Does Not Work As Designed

    • Written by from Kirkland

    This has caused nothing but frustration and lost productivity for work -- this product slowly had increasing issues until now I cannot use it with a Thunderbolt Display and my 2014 MacBook Pro. This is terrible and I cannot charge my notebook for a presentation.

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from Carlsbad

    We work 8 of them at work, 5 of which stoped working suddenly. It works sometimes and when it does it gets super hot.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Stopped working ~3 months

    • Written by from Coshocton

    The converter just stopped working one night. I attempted to clean it, clean the computer outlet, wiggle it around - nothing. Ended up having to buy a whole new charger. Waste of cash. Don't get this converter. You're better off biting the bullet and purchasing a new charger or even go 3rd party.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Doesn't charge consistently

    • Written by from Munhall

    Sometimes it takes considerable fiddling to get my laptop to charge while plugged in. I use this product while at a desk, so I don't have "falling out" issues. I do, however, disconnect the laptop 2 or more times throughout the day and each time I have to worry about the battery recharging.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by

    After about 6 months, both MagSafe2 to MagSafe converters stopped charging my MacbookProRetina reliably. You have to tweak and wiggle and adjust it to get it to start charging. Forget about charging it on your lap. This only works on a flat desktop where once you get the angle just right, it will charge fine. Until you bump it slightly.

    And just to be clear, I have tried this with a stack of different power adapters (which all work fine on my older Macbook), and with two different converters, so it isn't the adapter, but the converter design.

    And the MBP charges fine 100% of the time with the MagSafe2 adapter that came with the Macbook. So I don't think it is dirt on the Macbook itself. It is either the lame $20 converter, or a very finicky connection on the Macbook that doesn't like the converter.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    doesn't work

    • Written by from Mississauga

    It worked fine for a couple of months, but now it won't charge the battery -- same problem as a lot of people where it will maintain power, but not charge. I also have connection problems, like many others, where moving it around will make it disconnect.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Quite possibly one of the worst designed products IN THE WORLD

    • Written by from Harrisburg

    The only way my computer will charge is if it is on a completely flat surface and not touched at all. I try to put it on my lap, charger falls out. I try to move it closer to me, charger false out. Anything I do makes the charger fall out. It's so frustrating. Who thought this up?

    Okay, rant over.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Wish there were 0 or below stars

    • Written by from Yountvilee

    Like others have said before... just doesn't work... now even wiggles and reconnects not. Really has turned me sour on Apple as it seems their solution to when a problem is there is like everyone else's... deny and keep it a secret... if they were really living up to their brand image they'd find a solution and make it right for us... it's not like they don't have enough money in the bank

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Doesn't work most of the time

    • Written by from Princeton

    As many others have reviewed, after having this for a couple months, it no longer maintains a good connection, so that you need to constantly fiddle, flip, or move the adaptor around to actual maintain a connection that will power/charge the laptop. Happened to both converters I have, making the stockpile of MagSafe adaptors pretty useless. Not only a wasted $20, but makes all those others adaptors I own pretty useless as well ($100s).

    Design flaw. Apple should recall and replace these devices.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    A very unreliable device

    • Written by from Valencia

    I am truly disappointed with this device. The fact that I have to have it to charge my Air from my Thunderbolt display seems to be very poor product design. I might let that slide if it actually worked. Sometimes I get lucky and when I plug it in, my Air charges. Most of the time it takes fiddling with it to get a good connection. What's even more annoying is that sometimes the connection goes away and the only way I notice it to happen to look at the battery icon and see that I'm running on battery. Not sure how this device got past QA.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Works sometimes

    • Written by from Dove Canyon

    As others have posted, it does work, sometimes. After a few months I've had to adjust, tweak, reattach the converter to the power supply till it finally lights up. One out of 10 times, it will connect w/o a problem. But most times, I've had to play with it for a while. Very frustrating after a long day on the road. My only recourse is to buy extra power supplies and not reuse all the ones I've previously purchased for my old MBP's.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Premature ejection! Premature 5-star reviews!

    • Written by from CEDAR FALLS

    First, let me say why I need to use this device. Because I bought a $1000 Apple Thunderbolt Display. The Thunderbolt/power Y cable that is permanently connected (why might I ask is it not a removable cable so I can replace it one day?) to the Display has a MagSafe (1) connector. Well, the MagSafe to MagSafe 2 converter worked for about six months. I don't disconnect my late 2013 MacBook Pro Retina from the Display more than about 3-4 times a month. So the disconnection of the converter to MBPro is minimal! If that Converter doesn't work, the Display won't work with MBPro in clamshell mode! Seriously?! So I either have to fiddle with the connection until it does, or best solution is to connect a separate power cable (supplied with MBPro).

    Dear Mr. Cook, your predecessor, Mr. Jobs, wouldn't stand for this kind of design flaw, nor quality control!

    Dear 5-star reviewers, wait six months or less and you'll change your rating!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Needs a redesign

    • Written by from Cambridge

    1/5 stars, which represents how often the adapter works properly when plugged in. The rest of the time, it's either extremely fiddly and takes minutes to get it working or, more often, it stops working properly after some amount of time, and only powers the Macbook instead of charging it. This is coming off a 27" display to a 15" MBP.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Keeps computer alive, does not charge

    • Written by from Tel Aviv

    Used to work. Probably following an OS update, it stopped charging but only keeps computer alive. Useless... if you'd like to use your computer as a portable laptop.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    stopped charging battery

    • Written by from Oakland

    Like many others, my MagSafe Converter is no longer able to charge the battery in my Macbook Pro Retina from the power cord on my Thunderbolt external monitor. It seems to be able to power my computer all day long, but won't put any juice into the battery while doing so (whereas a few months ago it could fill up a nearly-empty battery in just a couple hours). Running and charging battery via the intended MagSafe 2 cord is fine.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Stopped working after a few weeks

    • Written by from Davis

    Like others who have written this adapter is poor. They stopped working or work only part of the time or you have to jiggle them and align perfectly. Very disappointing. Really should get zero stars

    10 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by from Madison

    I'm on my 2nd one and it's failing now. It doesn't charge. The laptop says it's connected but not charging the battery. The green LED doesn't come on. If I jiggle it around sometimes it works, then it stops and nothing move. Ridiculous piece of junk from such a great company.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Wish I could put ZERO stars -- stopped working

    • Written by from Westminster

    I have three of these on three different MagSafe 1 adapters (from previously owned Macbooks). They stay connected just fine (surprised that others are having problems), and with the addition of "Magcozy" sleeves/ties/whatever-you-call-them they are definitely going to stay.

    BUT!!!! These don't do the one and only thing that they are required to do: consistently transfer power from the MagSafe 1 power adapter to my new Retina Macbook Pro. Sure, like many others, these worked fine for the first month or two. But now I am in the same boat as so many of the other reviewers: I plug it in and nothing happens. SOMETIMES I'll get an orange charging light to come on; other times I might get a green light (which I know is impossible because I'll be plugging into a nearly dead battery). But 90% of the time I get nothing: no light and more importantly NO CHARGE.

    I began to wonder if I had a problem with my actual laptop, since these worked fine at first. But every time I plug in the one MagSafe 2 adapter that came with the laptop, it works perfectly. I double-checked that the wattage output is the same for all my adapters, and that part is fine. I'm basically in a position of having to charge with only the supplied adapter -- which is very frustrating when I travel often, and have permanent workstations at home that I need to leave an adapter setup at.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Truly a terrible product

    • Written by from San Francisco

    You'll find you need to wiggle the adapter until it lights up. Then keep checking on it to see if it's working, cause it will very frequently fail on you.

    While this is a great way to encourage customers to buy new $80 power cables, I think it damages the Apple brand to ship something this awful.

    16 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by from Nyack

    This product is as unreliable as the pre-magsafe power adaptors were. Fortunately, they only cost $10 because they only last a couple of months before "Battery is not charging" becomes the message of the day.

    9 of 9 people found this useful